Bright & Beautiful Bewertungen 

695
•
TrustScore 4.5 von 5

4.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Bright & Beautiful Delamere is fantastic—I honestly can't recommend them enough! Every team member is trustworthy, reliable, and consistent, always cleaning to the highest possible standard. Over the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Thought a review after a year of using this company would show a genuine experience. This company has improved our lives. I used to feel so guilty when I hadn’t done housework and sometimes hoped peop... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I paid Bright & Beautiful Huddersfield branch nearly £400 for a deep clean to get the house ready to put on the market. My vintage dressing table was damaged and my kitchen was not cleaned at... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We have been receiving twice monthly whole house cleans from Bright & Beautiful Telford for over a year now. Every time the team visit, they are punctual, friendly and professional. The house looks a... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Reinigungsservice

Vom Unternehmen geschrieben

An award-winning concept in domestic cleaning services. We provide eco-friendly cleaning, tidying, laundry and ironing with the highest standards of security and service.


Kontaktinformationen

4.3

Hervorragend

TrustScore 4.5 von 5

695 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 91 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.3

Alle Bewertungen

(695)

69 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

The standard of cleanliness was…

The standard of cleanliness was excellent. Very competent young ladies.

24. Februar 2025
Bewertung ohne vorherige Einladung
Bright & Beautiful-Logo

Antwort von Bright & Beautiful

Hi Gwen,

Thank you for your review. We're delighted to hear you call your Bright & Beautiful clean excellent.

Thank you,
William

Bewertet mit 5 von 5 Sternen

Voni and her team did an amazing job!

We had Voni and her team carry out a deep clean service on our 5 bed house. We're delighted with the outcome, careful, conscientious and so friendly. We'll be retaining Voni on a fortnightly basis. 100% recommend! (Aylesbury / Thame HPxx location).

15. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi Richard,

Thank you for your review of Bright & Beautiful. We are grateful to hear that you were delighted with your clean and friendliness of the team.

Kind regards,
William

Bewertet mit 5 von 5 Sternen

A-maze-ing!

Having read previous reviews on Trustpilot, we contacted Samantha and asked if she would be able to carry out a deep clean on our mother’s flat, with not very much notice. She came and quoted and did the clean 2 days later. The flat is absolutely spotless!! They all worked so hard and did an amazing job. We would definitely recommend.

12. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi Karen,

Thank you for your review of Bright & Beautiful, we are delighted to hear you are happy with the fast turnaround time and spotless clean! Thanks for the recommendation!

Kind regards,
William

Bewertet mit 5 von 5 Sternen

Excellent professional domestic cleaners &…

We have used the team from Bright & Beautiful for about a year now.we are delighted with the service. They are always polite and professional. The team today - Catherine, Sue and Sarah are all excellent. With having a wife with mobility issues - they are a true help. I would recommend Bright & Beautiful to anybody who’s looking for a professional domestic cleaning company.
David / Malvern

12. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi David,

Thank you for your review of Bright & Beautiful. We are happy to hear you are delighted with the service and have stuck with us for close to a year.

Many thanks,
William

Bewertet mit 5 von 5 Sternen

Consumate professionals

Consumate professionals, from initial visit to develop customised quote, through scheduling and first visit, they have been excellent.

First cleaning done today to an exceptional standard. Perfect! Thank you.

11. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi Laine,

Thank you for your review of Bright & Beautiful. We are delighted to hear you call your experience excellent from start to finish, with professional and exceptional standards.

Thank you,
William

Bewertet mit 5 von 5 Sternen

5 stars for Manchester clean

Claire and her team were lovely and the apartment was left spotless after the deep clean in Manchester. Thank you!

27. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi Alexandra,

Thank you for your review! It is wonderful to hear you call the Bright & Beautiful team lovely and leaving your home spotless!

Thank you,
William

Bewertet mit 5 von 5 Sternen

Bright and Beautiful Braintree

We enjoy a reliable supply of friendly and efficient cleaning ladies for a monthly clean of a 5 🛌 3🚿 1 🛀. Julie’s assessment and Dee’s organisation were considerate of the household and of their staff. Small queries are dealt with easily by phone or email. Good value for money and payment is straightforward.

26. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi Geraldine,

Thank you for sharing your review! We're delighted to hear you call Bright & Beautiful reliable, friendly, efficient, and good value for money!

Thank you,
William

Bewertet mit 5 von 5 Sternen

One off clean…

Jayne from Bright and Beautiful Portsmouth who came and gave me a quote for a one off clean whilst I am recovering from surgery was friendly,professional and very helpful.Her team of cleaners Carrie Ann,Sara and Veronika were all lovely,friendly and hard working.They did an excellent job.I would thoroughly recommend them and will definitely use them again when I have further surgery.

25. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi Sara,

Thank you for your review of Bright & Beautiful! This is great to hear that you found Bright & Beautiful to have done an excellent job!

Kind regards,
William

Bewertet mit 5 von 5 Sternen

extremely reliable and SPOTLESS cleaning

Bright and Beautiful Orpington came to our rescue within literally 24 hours. Sam and her team are so professional and reliable. Forever thankful for them coming to our small coffee shop and making it SPOTLESS overnight.
It’s such a relief to know that we don’t have to worry about cleaning at the end of the day. Recommend to anyone in the Bromley area!

25. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi Ebru,

Thank you for your review. This is great to hear that Bright & Beautiful was able to help you within such a tight timeframe, and deliver a spotless result! We're glad to hear you're happy.

Thank you,
William

Bewertet mit 5 von 5 Sternen

Highly recommend

Great service, very friendly and professional. Wayne has been very accommodating and does a fantastic job ensuring it’s all been clean to high standards. Highly recommend it.

21. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi Sara,

Thank you for your kind review. We are proud to hear that you found Dream Doors to provide a great and very professional, yet friendly service, executed to high standards.

Thank you,
William

Bewertet mit 2 von 5 Sternen

Very and last time using.

Engaged Bright and Beautiful Lichfield to carry out a 1 off clean on a property in Lichfield.
The only area that needed any kind of attention was the shower cubicle in the en- suite. To be fair this was cleaned to a acceptable standard.
However, the kitchen wasn't. 1 cupboard missed completely and all tops of cupboards missed despite being agreed these would be done. Dust left on top of door arcitraves/plug and light switches. Cobweb left on LED light fitting.
Very disappointed. Won't use again

19. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi,

Thank you for sharing your review. Providing high quality and thorough cleans is very important to us, we're sorry that these expectations were not met. Please may you provide us with your contact details via Trustpilot so we can investigate this for you.

Thank you,
William

Bewertet mit 5 von 5 Sternen

Excellent service

We've had 'Bright & Beautiful' cleaning our offices in Cheshire for a couple of weeks now and they have been excellent. Nicola, Teresa, & Morgan (and a few more from their team) have worked very hard. They've been friendly and professional, and have done a thorough job of cleaning our work place. I would highly recommend.

21. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi Ben,

Thank you for sharing your review. It is great to hear that you found your Bright & Beautiful clean to be excellent, professional, and thorough. Thank you.

Kind regards,
William

Bewertet mit 5 von 5 Sternen

Excellent Deep Clean service

Excellent Deep Clean service. Lovely Ladies. Very thorough. The upstairs of my home us gleaming again. Thankyou Emma and Kelly Top Job 👍😁

20. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi Hellene,

Thank you for your review. We're delighted to hear that you found your Bright & Beautiful clean excellent and very thorough.

Kind regards,
William

Bewertet mit 5 von 5 Sternen

Reliable and very efficient

I have been using Bright and Beautiful Enfield for a few years now and they are the best company I have used. Always turn up and complete a great job. Lovely people, it is a joy to come home after they have worked their magic. Thank you.

12. Februar 2025
Bewertung ohne vorherige Einladung
Bright & Beautiful-Logo

Antwort von Bright & Beautiful

Hi Sarah,

Thank you for sharing your review. We're delighted to hear you call Bright & Beautiful the best cleaning company with lovely people who complete a great job.

Thank you,
William

Bewertet mit 1 von 5 Sternen

It just gets worse and now threatened with legal action

So after leaving a review on here I was contacted and asked for my contact detail. I provided these and was informed that my concerns would be investigated. Skip forward a week or so and I get an email thanking me for my patience and for letting the cleaners return to fix the problems. None of which is true. In the meantime we received an email threatening us with court action. I only wish I was able to share the photos on here. Nobody would pay for cleaning of that standard.

We also mentioned on two occasions that the cleaners left before the hour was up. Apparently this can not be possible as the cleaners have signed time sheets. On the first occasion we left the house when the cleaners arrived. (We both work in education and it was non term time). We arrived back 45 minutes later to find one cleaner already sitting in the car!

13. Februar 2025
Bewertung ohne vorherige Einladung
Bright & Beautiful-Logo

Antwort von Bright & Beautiful

Hi Nikki,

Thank you for your additional review. Customer service is very important to us, this is why our investigation is ongoing, so we can ensure that everything gets resolved. Cleaning services were completed but payment has not been received, however, we are still investigating this for you form head office.

Thank you,
William

Bewertet mit 1 von 5 Sternen

No customer service

Last year I contacted Bright and Beautiful for a quote. I got a reply with two dates suggested for an initial visit. When I replied I heard nothing else back from the Worsley branch. Skip forward to early 2025 and I received an email offering a free quote for cleaning. I thought I would give them a second chance and got in touch to request this. Once again I was contacted by the Worsley branch offering three possible days in the next week to have an initial visit. When I replied with my availability I again failed to receive a reply.

I won't be contacting this organisation again. If they can't be professional enough to reply to a potential customer then I certainly won't be trusting them to provide a professional service and be in my home. My time was wasted on two occasions and luckily I have found a more reputable local organisation who provided a quote promptly and who obviously take customer service seriously.

12. Februar 2025
Bewertung ohne vorherige Einladung
Bright & Beautiful-Logo

Antwort von Bright & Beautiful

Hi Ian,

Thank you for writing your review. We're sorry to hear that you didn't receive a reply. Please may you provide us with your contact information so we can investigate this for you?

Thank you,
William

Bewertet mit 5 von 5 Sternen

5 star cleaning service

Excellent customer service and job done so well and quick. Can I highly recommend.

30. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi,

Thank you for your review! We're happy to hear that you found Bright & Beautiful's customer service and quality to be excellent.

Kind regards,
William

Bewertet mit 5 von 5 Sternen

West Midlands Deep Clean

The team that came out were incredibly friendly and kind. I got a one off deep clean and the results were amazing. It felt like a new home after.
They were also very comfortable with my cat occasionally watching them and being curious.
I thoroughly recommend them for your cleaning needs!

6. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi Rosie,

Thank you for your review. That's wonderful to hear that you found the Bright & Beautiful team incredibly kind and friendly, producing amazing results.

Kind regards,
William

Bewertet mit 5 von 5 Sternen

A wonderful team of people

A wonderful team of people, who always do a great job, and a wonderful business who value their staff and their customers.

1. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi Emma,

Thank you for your review. We're delighted to hear you call Bright & Beautiful's team wonderful people who always do a great job.

Many thanks,
William

Bewertet mit 1 von 5 Sternen

Unfortunately we won't be continuing…

Unfortunately we will not be continuing our monthly cleaning with Bright and Beautiful due to huge price increases and standards slipping considerably over the last year. In the past we have had the same cleaning team for each clean but this is now not the case and it really shows in the quality of the service we recieve. Many areas are missed on a regular basis and far less time is spent at our property than we pay for. Communication is poor and our regular clean day has been moved with 1 days notice. After asking for the time of the clean to be communicated in advance several times over the years this never happens. A disappointing service from a company I used to rate so highly.

10. Januar 2025
Bewertung ohne vorherige Einladung
Bright & Beautiful-Logo

Antwort von Bright & Beautiful

Hi Amy,

Thank you for taking the time to provide us with feedback. We're sorry to hear that you are unhappy with the service. We take customer service very seriously and want to investigate this for you. Please may you contact marketing@brightandbeautifulhome.com with your postcode and phone number so we can look into this for you.

Thank you,
William

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