The salesman I was dealing with made the experience great (Mykell Bell).
Mykell was extremely helpful, he explained everything in detail which was easy to follow and also listened to what we had to say. Also without being pushy he agreed with our choice of vehicle, even helped with a couple of small alterations we requested.
All in all a good experience at Bridgend.

Staff member very efficient and helpful

I took my time to make a review as i want to have more experiences with the Van.I bought a Vauxhall Vivaro 3 months ago and its performing so good.Customer service was so good from the sales team as they went to the extremes to assist me.My only worry is about charging me mileage on the first Van which I initially bought and was faulty, also the after sales department doesn’t offer enough help.Overall im happy and will come back for my next Van / car and i will recommend others.

Everything good until I was about to leave. I then said am I insured till I get home, thinking that was the usual. Only to be told no insurance. If I hadn’t asked I could have driven off with no insurance. Just think it should have been made clear about the insurance apart from that it went well.

Excellent experience thanks to Craig McLauchlan, Sales Executive, whom I first encountered with my first phone call to this dealership one recent Sunday morning. Suffice to say, with Craig's utterly professional way, super fast responses to any query be that via email or over the phone, kind and transparent manner, I was convinced this was the right dealership, with the right car, to buy from. Indeed, I am very grateful, and relieved, to have found the perfect car for me. I bought it, and drove it away yesterday having travelled over four hours by train to pick it up. The whole process was well worth it as it was reasonably priced, in excellent condition and so clean, like new. If in doubt, give Bridgend Motor Group a go as they are very good, honest, and very reasonable to deal with. If you are lucky to get hold of Craig McLauchlan, you will be very lucky. Highly recommend Bridgend Motor Group in Kilmarnock. Thank you.

Recently bought a car from Craig at Kilmarnock. He was very helpful and patient as we had a few issues with our private registration retention. Very positive experience and would not hesitate to use this company again. Well done Bridgend.

Great Service, Good prices, Great Vehicles.

I’ve had an excellent experience with Bridgend Motors. From the start, the sales team were considerate, honest, open, and very understanding, offering outstanding customer service. After my purchase, I encountered a small issue, and the workshop/service staff were absolutely fantastic in resolving it quickly and professionally.

A special thank you to Mykell in Sales and Kevin in the Service Department – both are second to none. I would highly recommend Bridgend Motors to anyone looking for great service before and after a purchase.

It was good to go and look round cars at ur leisure, no pushy sales people, making you buy a car, also helpful when I asked questions

The customer service at Bridgend in Kilmarnock was excellent. James met us on arrival and had the car prepped and ready for a test drive. There was no hard sell and he was very knowledgeable about the car we ended up buying.

Salesman very helpful throughout in helping us eventually purchasing the right motor for us

Staff so pleasant and helpful
Couldn’t do enough for me

Finally a car salesman that you can trust. James went above and beyond. Even ordered a manual after the sale . Well done 5 star .

David Thomson took all of the stress out of changing my car. He is very customer focussed and keen to find just the right car based on driving pattern, intended use etc. Really happy with my new SUV. I would never have thought of an SUV as a solution, but, having listened carefully to my needs, David got this spot on. Really happy with the service and the car! Thoroughly recommended!

Gordon at Bridgend Motor Kilmarnock was fantastic! From my first walk around the yard to picking up my new van, he was on hand to help & answer any questions I had. I really needed something reliable (due to bad luck in the past) and I couldn’t be more thankful for his honesty and custom. So glad I chose here, my experience was 10/10, and I would highly recommend to anyone looking for their new/next vehicle to give this branch a visit!

Gordon was brilliant,put me under no pressure to buy and sorted out a couple of wee minor things with the van,he's a better salesman than golfer ha ha

Mickyl was very helpful

After one bad experience and one alright experience. Craig at Kilmarnock, done a brilliant job. Happy with my purchase and hope if I need any help it will be just as easy.