I had to wait for the order to be fulfilled- the website said 3 days but had a phone call the following day to say it had arrived, which was good news. The staff member in the shop was also very he... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
First time using a brewers store and I am very impressed. The choice of products is great and if there is a need to order in delivery to store is quick. The team are extremely helpful and customer ser... Mehr ansehen
Unternehmen hat geantwortet
Wokingham shop staff friendly and helpful. Good price, ordered online and ready for collection quicker than expected.
Unternehmen hat geantwortet
Good value and great service - as usual - from my Wokingham centre.
Unternehmen hat geantwortet
Unternehmensdetails
Über Brewers Decorator Centres - Wokingham
Vom Unternehmen geschrieben
Trade Deals
Paint
Wallpaper
Woodcare
All Brands
Who are Brewers Decorator Centres?
Transform your space with Brewers, your go-to destination for top-tier paint, wallpaper, and woodcare supplies. With over a century of expertise, we cater to DIY enthusiasts, seasoned decorators, and contractors alike. Explore the finest brands across our network of 200+ stores and online.Kontaktinformationen
1 Anglo Industrial Park, RG41 2AN, Wokingham, Vereinigtes Königreich
- 0118 977 1186
3.9
Gut
24 Bewertungen
Bittet Kunden um Bewertungen
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Antwort von Brewers Decorator Centres - Wokingham
We're glad our team was helpful. We appreciate your positive feedback.
Poor customer service
Poor customer service. Looking for floor paint and had seen a recommendation on the internet. Assistant didn't provide any help or advice, just told me what they had in (which was too large) and didn't offer to order anything else for me. When I asked on a Friday about next day delivery as advertised on their website, he said it would be Tuesday or Wednesday as it was a bank holiday. Went online to Next Day Paint and it was delivered by 9:30 the next day (Saturday). The other assistant seemed really helpful so maybe this guy was just the exception.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Brewers Decorator Centres - Wokingham
Hi Dean, we're really sorry to hear about your experience, this is not the level of service we aim to provide. Thank you for your feedback, we'll share this with your comments with the store. I do hope we can welcome you back in the future. Kind regards, Shannon.
Antwort von Brewers Decorator Centres - Wokingham
Thank you for your review!
Antwort von Brewers Decorator Centres - Wokingham
We appreciate your kind words! We are so glad that we could be helpful and friendly during your visit with us.
Antwort von Brewers Decorator Centres - Wokingham
We appreciate your positive feedback and are so glad the goods arrived on time and as specified.
Antwort von Brewers Decorator Centres - Wokingham
We appreciate you taking the time to leave a review; we're glad you received your product and information promptly.
Antwort von Brewers Decorator Centres - Wokingham
We're glad to hear you had a positive experience with our ordering and collection process.
Wokingham shop staff friendly and…
Wokingham shop staff friendly and helpful. Good price, ordered online and ready for collection quicker than expected.
11. März 2025
Antwort von Brewers Decorator Centres - Wokingham
We appreciate your feedback and look forward to welcoming you back soon!
Click and collect paint order
I had to wait for the order to be fulfilled- the website said 3 days but had a phone call the following day to say it had arrived, which was good news.
The staff member in the shop was also very helpful as I had additional questions about paint mixing which were also covered off.
4. März 2024
Antwort von Brewers Decorator Centres - Wokingham
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. We hope to see you again soon!
Good value and great service
Good value and great service - as usual - from my Wokingham centre.
11. Oktober 2023
Antwort von Brewers Decorator Centres - Wokingham
Thank you for your lovely review for the Wokingham store. We look forward to welcoming you back soon :)
Mixed Up
The young assistant seemed unsure how to mix the paint. Also, I had pre-ordered and paid online but was asked for payment again. Eventually the staff accepted that I had paid.
21. September 2023
Antwort von Brewers Decorator Centres - Wokingham
Hi Alan, thank you for taking the time to leave your feedback. We have passed these comments back to the local team. We do hope we can welcome you back into store in the future. Kind regards, Shannon
Really helpful team
First time using a brewers store and I am very impressed. The choice of products is great and if there is a need to order in delivery to store is quick. The team are extremely helpful and customer service second to none. Prices are also competitive
15. Juni 2023
Antwort von Brewers Decorator Centres - Wokingham
Glad you had a fantastic first-time experience! Thank you for your lovely 5* review! I will pass your feedback onto the store and we hope to welcome you back into the store soon!
Antwort von Brewers Decorator Centres - Wokingham
Thanks for your feedback! We're so pleased you enjoyed your experience and look forward to welcoming you back in to store soon!
Thanks for your help
12. April 2023
Antwort von Brewers Decorator Centres - Wokingham
Thank you for your lovely feedback, I will pass your comments onto the store. See you again soon :)
Maria and Team @ Wokingham are always…
Maria and Team @ Wokingham are always very helpful!
30. März 2023
Antwort von Brewers Decorator Centres - Wokingham
Thank you for your lovely review for the Wokingham store. See you again soon :)
Courteous and efficient
17. März 2023
Antwort von Brewers Decorator Centres - Wokingham
Thank you for your lovely review for the Wokingham store. We look forward to seeing you again soon!
Staff need to leave if they are that miserable
Service in store is poor, miserable staff in the last two visits
18. März 2023
Antwort von Brewers Decorator Centres - Wokingham
Thanks for taking your time to rate the store. I'm sorry to see your 3* review. Please get in touch with me via mail@brewers.co.uk with more information about your visit. Kind regards, Shannon
Really good help
31. Oktober 2022
Antwort von Brewers Decorator Centres - Wokingham
The team at our Wokingham store will be thrilled to receive such a great rating, thank you. Have a lovely day!
Nice easy experience
18. Januar 2023
Antwort von Brewers Decorator Centres - Wokingham
Thanks for your feedback! We're so pleased you enjoyed your experience and look forward to welcoming you back in to store soon!
Paid for paint not available throughout the company.
I paid on line for a paint that, when I went to Wokingham to collect, I was told they don't sell. If the company doesn’t sell/carry a product, why is it on the website, why take my money? This paint was nearly £50 a tin.
I’m still not sure if I have my refund weeks after.
23. September 2022
Antwort von Brewers Decorator Centres - Wokingham
Good Afternoon,
I'm sorry to read your 1* review and for the lack of communication from the store about your order. I am aware you have now been refunded and we hope to welcome you back in the future.
Kind regards,
Ellie
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