Amazing experience! I went in to order a mobility car, I didn’t have an appointment but they were very accommodating. We got all the details sorted and ordered the car. It couldn’t have been smoother.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Amazing experience! I went in to order a mobility car, I didn’t have an appointment but they were very accommodating. We got all the details sorted and ordered the car. It couldn’t have been smoother.... Mehr ansehen
Unternehmen hat geantwortet
This may seem a little repetitive if you're scrolling through all of the reviews, but.... Another shout out to Kevin, He's more consultative than his sales job title implies. Listens to your... Mehr ansehen
Unternehmen hat geantwortet
Having found the VW Polo our son had been searching for our enquiries began. From start to finish Kevin gave us fabulous customer service by email and over the phone. We can honestly say our entire... Mehr ansehen
Unternehmen hat geantwortet
Kevin's car-buying experience was the best by far! He had a very laid-back and sincere feeling, not at all like a pushy salesman. Without making me feel hurried or under pressure, he helped me find th... Mehr ansehen
Unternehmen hat geantwortet
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Orsett Road 72-86, RM17 5EL, Grays, England, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 31 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
They picked up my car for a serviced and MOT and then delivered it back to me, excellent service.

Antwort von Brayleys Cars - Brayley Thurrock Used Car Centre
Seamless service provided by Brayleys. Received a phone call as a reminder that my service was due. Booked in and checked in using the online service email received prior to my appointment. On the day I was kept informed of my vehicles progress along with being notified once it was completed. On collection my car had been cleaned. I was sat down and all the paperwork including costs were fully explained including any advisories. Can’t fault the service supplied again

Antwort von Brayleys Cars - Brayley Thurrock Used Car Centre
Thank you so
much Kevin at Brayleys Mazda in Grays, you were so helpful and spot on. I appreciate your assistance this morning.

Antwort von Brayleys Cars - Brayley Thurrock Used Car Centre
Friendly and efficient front desk. Clean car on return

Antwort von Brayleys Cars - Brayley Thurrock Used Car Centre
The salesman Kevin was absolutely fabulous and helpful in getting us into a new car .

Antwort von Brayleys Cars - Brayley Thurrock Used Car Centre
I’ve just purchased my new Mini through Brayleys and part‑exchanged my old car, and the whole process was effortless. This is my fourth car with Brayleys, and the reason I keep coming back is people like Kevin Sperrin. Kevin is fantastic - attentive without being pushy, quick to answer questions, and genuinely committed to getting the best possible deal. He kept me updated at every step, handled all the paperwork smoothly, and made the part‑exchange simple and transparent. Yet again, Brayleys have delivered friendly, reliable service and great value. Thank you, Kevin I couldn’t be happier!
⭐️⭐️⭐️⭐️⭐️ (Would give more if I could!)

Antwort von Brayleys Cars - Brayley Thurrock Used Car Centre
Great service from arrival to an end, friendly and caring team, thank u

Antwort von Brayleys Cars - Brayley Thurrock Used Car Centre

Antwort von Brayleys Cars - Brayley Thurrock Used Car Centre
Quality of the service decreased compared to las year was not cleaned inside and outside after full service and mot . Bit disappointed.

Antwort von Brayleys Cars - Brayley Thurrock Used Car Centre
Visited Brayleys Thurrock (Honda Service Center) recently and upon collection, immediately noticed car had been damaged very badly (scratches and front body work damaged)
Contacted the garage immediately whilst I was there and also contacted head office and experienced extremely poor customer service.
Matter still unresolved and I am left with a damaged car. Avoid at all costs.

Antwort von Brayleys Cars - Brayley Thurrock Used Car Centre
Service was excellent and completed in good time. Procedures and outcomes explained by friendly staff. All good and would highly recommend.

Antwort von Brayleys Cars - Brayley Thurrock Used Car Centre
Kevin's car-buying experience was the best by far! He had a very laid-back and sincere feeling, not at all like a pushy salesman. Without making me feel hurried or under pressure, he helped me find the ideal fit by taking the time to truly listen to what I needed. The entire procedure seemed simple and completely open. Go directly to Kevin if you want a seamless, reliable experience and to truly feel satisfied with your purchase. He is indeed a treasure!

Antwort von Brayleys Cars - Brayley Thurrock Used Car Centre
I have always found Brayley’s reliable and always get good service from them. On this occasion, since no longer being a sales company for Mazda (now a service centre), I had the feeling that there was more emphasis on upselling which I have not experienced before in the 5 years since I purchased my car from them.

Antwort von Brayleys Cars - Brayley Thurrock Used Car Centre
Kevin was a pleasure to interact with. He is warm, friendly and professional. The vehicle was as described, however I did request a full description (as the garage is far from where I live) of the vehicle's specification on a couple of occasions but this was not provided. Thankfully, upon inspection the car had everything that I was looking for.

Antwort von Brayleys Cars - Brayley Thurrock Used Car Centre
Kevin at Thurrock provided excellent sales service, from his knowledge of the car, responsive phone calls, the test drive and query handling. Unfortunately the car wasn't a match to my requirements but there was no pressure selling. If the car was a match I'd have bought. I enjoyed the buying process and was disappointed that the car didn't live up to my expectations.

Antwort von Brayleys Cars - Brayley Thurrock Used Car Centre
Helpful and friendly .
Changed my car battery very quick .

Antwort von Brayleys Cars - Brayley Thurrock Used Car Centre
Took mx5 for service today faultless Jake wood on customer service very polite and helpful nothing too much est dar ready 2 hrs 1.40min later all done dusted, great to see kevin Sperrin great guy very friendly and welcoming both individuals credit to company brayley grays

Antwort von Brayleys Cars - Brayley Thurrock Used Car Centre
Brayleys Cars were very professional and diligent in when dealing with me and taking care of the vehicle before handling it over to me. The car was sold with 1 year warranty as default and went through a full inspection before releasing.

Antwort von Brayleys Cars - Brayley Thurrock Used Car Centre
I purchased a new Honda CRV at Brayleys Thurrock last week and the service I received was fantastic, Kevin was extremely helpful and made sure to keep in touch throughout the process, Jose was also a pleasure to deal with and at no point did I feel like I was being 'over sold'. Second time buying from Brayley's thurrock and I'm sure it won't be the last! Thanks for the great service and friendly smile!

Antwort von Brayleys Cars - Brayley Thurrock Used Car Centre
Very friendly and efficient service. Helpful to any questions asked.

Antwort von Brayleys Cars - Brayley Thurrock Used Car Centre
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