Brayleys Cars - Brayley Kia Enfield Bewertungen 

Took my Kia in for its second service. All seemed to be well and I didn't have to wait to collect it after a phone call to say it was ready.

Excellent service! Dawn in the Service Reception dept is superb and very thorough ensuring everything is noted down and gets done! Very efficient. Despite the Enfield dealership not being my nearest one, I go there because of the great reliable and friendly experience! 10/10

The lady receptionist was very helpful

I have to say, from the moment I stepped into Brayley's Enfield, to look at buying a Kia Sportage, I felt comfortable. The staff were really pleasant and helpful.
They took the time to go through many of the details that I needed to know. I did end up buying a Kia Sportage Hybrid, it's a lovely drive. When I did take delivery of the car, Adam from sales showed me how things worked inside and outside the car, there was no rush, he was very thorough. I drove away happy.

Good service

It was a great experience, as everything went as it should, also the staff were polite and friendly.
Thank you

My car was showing active air flap system light and I went their after 7 hours they find small crack in front grill which is not link with air flap they refuse to fix my car and my still under warranty I waste my whole day

Excellent unbiassed and unpressured experience. Knowledgeable staff. Everything happened on time as promised.

Welcoming and professional service
All queries answered and detailed feedback given

Excellent service from Chris very helpful and a trouble free purchase. Love the new car!

Very pleasant and competant reception. Help in finding parking.

Exceptional and attentive staff and Dawn with her colleagues made me feel very relaxed about my car and it’s services with Brayleys in GCR.

Not very happy just for a MOT it took them a whole day

Professional and courteous.

Booking very easy. Staff very helpful and friendly
However, I booked the service well in advance and emphasised I needed a manual courtesy car....
None were available however. I will be booking my next service layer in the year and will expect a manual to be available when I need it.

Excellent Customer Service at Brayleys Kia!

I recently had my car serviced at Brayleys Kia, and I couldn’t be more impressed! The customer service was outstanding, and the whole process was smooth and efficient.

A special mention to Adele, the service manager, who was incredibly helpful and friendly. She went above and beyond to ensure everything was taken care of, making the experience hassle-free. Her professionalism and dedication truly stand out.

Highly recommend Brayleys Kia for their excellent service and customer care!
Records,
Mussie Mebrahtu

I wanted a progress update on our new Kia and was given information and assurance required.
Chris has been very helpful and patient.

Shockingly bad communication...
I took my Kia Niro into Brayley Kia because the petrol cap wouldn't open.
I was told the new part would take 2 to 3 days and they would be in touch.
After 5 days of hearing nothing I rang and was told the service dept would ring me back - nothing.
Rang back 3 days later and was told the service dept would ring back - guess what? nothing.
Rang back after 5 more days and was told I'd been booked in for the part to be fitted - nobody had bothered to tell me .
Dropped the car off and got a call saying the car was ready.
Went to pick it up - car wasn't ready .
I really don't know if I've been lied to - why tell me the car was ready when it wasn't?
Now I have to drop the car off again - this issue has now been going on for over a month!
I feel really badly treated.

Was easy to drop off and pick up with no delays.