I had an issue with my order, and it had to be shipped back to the warehouse. However, I never felt concerned that I wouldn’t receive it because I was able to contact the support team and received a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had a lovely makeup experience on Saturday with Sophie at Braehead BPerfect. I was very pleased with my look and the fact that you can redeem the cost against the products made it even more enjoyabl... Mehr ansehen
Molly was amazing! She talked me through the process, I gave her full reign for what she did for me, this was makeup and hair for my wedding day and she done me proud. Excellent customer service, prod... Mehr ansehen
I surprised by 8 year old on her birthday with an immersive hair and make up experience (at the Glasgow Fort store) and she had the best time! The ladies were so kind and made it a lovely, friendly ex... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Trend Setting, Award Winning, Ahead of the Game. Changing the Cosmetics industry since 2013.
Kontaktinformationen
8 Enterprise Crescent, BT28 2BP, Lisburn, Vereinigtes Königreich
- www.bperfectcosmetics.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 77 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great service
Great service. Thank you to Ann for sorting my query with no questions asked.
The app is amazing
The app is amazing, updates you when the order was received and when it was sent out. My palette was damaged in transit and I emailed customer service and they had replied within 5 minutes with a new palette on the way. The customer service was excellent and Robyn was so lovely to deal with.
Ann was very helpful with my order…
Ann was very helpful with my order enquiry and the response time was very professional and impressive. Thank you for your help.
Well done Anne
I contacted bperfect about a free gift code that I couldn't get to work .I emailed them, Anne replied with a extremely helpful and kind reply and resolved my problem..excellent customer service 🥰
I love BPerfect products
I love BPerfect products, and the customer service is above and beyond. Very quick response to a problem I had. Very helpful. Can’t speak highly enough about them or their products.
Excellent customer service
Excellent customer service in particular Ann who responded to my email. Her correspondence with me was friendly, professional, and she went above and beyond to help with my request. Highly recommend.
Fantastic service as always
Fantastic service as always. Friendly and helpful.
Deborah in customer services was…
Deborah in customer services was fantastic helped me rectify an issue with my order in a very timely manner can I just say it was my mistake in doing the order not b perfect
Just wanted to say a big thank to…
Just wanted to say a big thank to Robyn, changing the colour of the skin tint I ordered the wrong colour I sent a mail on Sunday when I realised and woke up Monday to an email to say my order had been amended great service and so quickly. Thank you, much appreciated. Carol
Great customer service
Great customer service, lovely staff and extremely helpful
Best Budget tan
Out of 10, I give this 8, it is a top performer, makes my middle aged skin glow! Without streaks or patches, the price is good! Its not expensive, but gives expensive vibes..my No.9 is Bali Body, but really 8&9 are very similar....my no.1 performer is Loving Tan which is outstanding!!+ but comes with q hefty price tag....Bperfect and Bali Body are definitley the best budget tans for sure.
Deborah sorted my issue quickly
Deborah sorted my issue quickly. Thank you. Hassle free
Excellent response from customer…
Excellent response from customer service.
I received my order of Skin Tint promptly from BPerfect. Unfortunately, the tube seemed to be just half full....on pressing the tube to release some product onto my brush, the tube was almost flat by the time any product appeared. I emailed customer service and my complaint was resolved quickly by Deborah, much to my satisfaction and appreciation. A satisfied customer.
Awful company
Awful company
I have no stores close to my home so used a guide online to try match my skin tone online. I ordered foundation and with the packaging it needs unsealed to be able to see the colour, I did not use the foundation and the bottle shows this, I contacted bperfect to ask can i return as it was expensive and I just need a lighter colour, they responded with a very cheeky customer service member to say they cant help me, not even offering to let me return to prove the make up hasn't been used/touched, how is anyone supposed to match their skin to foundation if they dont do proper matching or let you return unused products? awful service, awful customer service, will not use again and would advise no one else to.

Antwort von BPerfect Cosmetics
Very good customer service
Very good customer service, I ordered make up and need it asap messaged them and it has been dispatched already, delighted with the service, thank you 😊
Missing item..solved within seconds
Ordered from a tik tok live and when my order was delivered I noticed an item was missing. Once I contacted their customer service, it was no hassle at all I had the missing item delivered the following day. Thanks again
I have used BPerfect on a few different…
I have used BPerfect on a few different occasions over the past few months and I have always found the staff to be incredibly helpful. This morning I needed to contact their customer services in relation to a mistake I had made with an order. Ann replied back within the hour to say the issue had been rectified and my money would be refunded.
After a little hiccup with my order
After a little hiccup with my order, the lovely Ann, quickly got it resolved and my package on its way with super fast delivery. Thanks 5 ⭐ service
Amy at your Enniskillen store
Amy at your Enniskillen store. She is a credit to your organisation. I went in today for some advice about foundation. She was very knowledgeable and helpful and listened to what I was wanting to achieve. She sat me down and colour matched my makeup. It was an absolute pleasure and I was delighted with the results. Millie her colleague was also in the store and she too was so nice and friendly. Thank you 😊
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







