The care dad recieved was exceptional, he was treated for his needs with no pressure .
Standort
Standort wechselnBoots, 44A High Street, S9 1EN Sheffield, England, GB
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Das sagen Bewerter
Fantastic service in store at Meadowhall from the hearing tests, the audiologist to hearing aids I chose purchased and able to wear a pair to see if they would be suitable for me. I have bought ma... Mehr ansehen
Unternehmen hat geantwortet
I had a really good hearing test with AJ your audiologist he was so helpful,knowledgeable,and so easy to speak to made my experience really easy as I was very nervous about the whole procedure but he... Mehr ansehen
Phil was professional and extremely friendly. He put me at ease within seconds. He was knowledgeable but didn’t push and allowed me to choose wisely. I would recommend him and his expertise to anyone.... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Kontaktinformationen
Boots, 44A High Street, S9 1EN, Sheffield, England, Vereinigtes Königreich
4.2
Gut
81 Bewertungen
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Das haben sich andere Leute angesehen
AJ my audiologist was very kind and…
AJ my audiologist was very kind and very knowledgeable. I understood all he said and ordered my hearing aids there and then. Thank you AJ.
30. Mai 2024
Great experience
Very helpful staff who advised me and showed empathy. Good choice of various priced high tech hearing aids. Would definitely recommend Boots for hearing aids.
30. Mai 2024
Excellent , professional and friendly service
My husband was apprehensive about the whole process of wearing hearing aids .From the initial hearing test to after care in the first month , Chris the specialist was excellent. He explained every part of the process of choosing and wearing the correct hearing aids, he was patient, thorough and helpful. I attended the consultation and fitting meetings and he answered my questions as well as my husbands. There was no ‘hard sell’ for the most expensive product he explained the benefits of all hearing aids.
The after care is also thorough and adjustments made and explained well. In all an excellent service which I would thoroughly recommend.
9. April 2024
Bewertung ohne vorherige Einladung
everything went very smoothly and very…
everything went very smoothly and very pleasant staff were very friendly
9. April 2024
Staff were all helpful and kind.Prompt…
Staff were all helpful and kind.Prompt and appropriate.Adudiologist was very thorough and explained audiogram and why he recommended a hearing aid.
10. März 2024
The audiologist was very knowledgeable…
The audiologist was very knowledgeable and sympathetic to my needs
23. Februar 2024
Verwendet eventuell KI als AntworthilfeMehr lesen
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Having spent £3500 on hearing aids with…
Having spent £3500 on hearing aids with Boots I find their after sale service very poor.
You cannot phone the Boots hearing aid department in Meadowhall you have to call a call centre.
Would not recommend Boots hearing department to anyone.
Brian
29. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Boots Hearingcare - Sheffield, Meadowhall
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
I was made to feel at ease from the start
I was made to feel at ease from the start of the examination.
I was asked many question about my hearing and was listened to.
The following hearing test was thorough and explained well to me
The options to help me to have better hearing was good and explained to me.
I felt pleased and confident with the advise I was given
8. Februar 2024
Hearing problem resolved
What more do you expect me to say other than, “Excellent all round service and expertise”.
31. Januar 2024
It gave me the experience of hearing…
It gave me the experience of hearing properly and being able to control the volume etc. which is really good. However, it would have been helpful if the audiologist who instructed me with them had spoken more slowly, listened to me when I wanted to speak or ask something and was able to pause and respond to what I was saying or asking.
15. Dezember 2023
The experience was great
The experience was great, me and my partner both bought Dior perfume and aftershave for each other, the staff were brilliant with helping us further offering us personalised engraving and packaging, Sharon, Anna and Luke went above and beyond, they were amazing and extremely welcoming and funny allowing the experience to be 5 star and delightful, we would definitely come again and recommend!
20. Dezember 2023
Bewertung ohne vorherige Einladung
Very efficient and helpful
Very efficient and helpful. Explained everything very well and offered a varied choice of hearing aids which would cover my requirements. I would not hesitate to recommend Boots Hearing Care for excellent service. Thank you especially to Phil Spenceley and his colleague for their help.
6. Dezember 2023
No audiologist on a Saturday.
Visited the boots hearingcare in Meadhall on the 28/09/23 to see the audiologist. I was d isappointed as there is no audiologist on a Saturday. It wasn't a complete waste of time as Val one of staff was extremely helpful, saving me another trip the following day.
28. Oktober 2023
Bewertung ohne vorherige Einladung
I had my ears tested at Boots Meadowhall
I had my ears tested at Boots Meadowhall on 27 Oct 2023.
The audiologist was called Helena and she was excellent.
She was friendly and put me at ease and explained everything to me.
The hearing test was thorough and the results explained to me in detail.
A very good experience. Helena is an asset to your organisation.
27. Oktober 2023
Bewertung ohne vorherige Einladung
Great service as always from Phil…
Great service as always from Phil Spenceley, always informative and driving to improve things for my hearing.
23. September 2023
Excellent service
We felt really at ease with Phil on our hearing appointment recently with Boots. He explained the process clearly and concisely and made sure we went away understanding what type of hearing aids would suite our needs. Thank you so much
15. September 2023
Customer care was excellent
Customer care was excellent. Informative and understanding
5. September 2023
From reception to leaving everyone was…
From reception to leaving everyone was pleasant and professional with each step fully explained in plain language
16. August 2023
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