Didn't feel rushed at all. Lots of information given to help me choose the correct hearing aids and support once I'd chosen. Friendly staff. Just a shame management still haven't fixed the air con!... Mehr ansehen
Standort
Standort wechselnBoots the Chemists Ltd, 56 High Street, TN24 8TB Ashford, England, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Really personal service, explained everything perfectly. Didn’t feel rushed. Very happy to recommend to anyone who is thinking about getting help for hearing loss. Thank you 🤩
From booking my first appointment to finally choosing my hearing aids the service has been quick ,efficient and expert. Everything about my hearing loss was explained very carefully and understand... Mehr ansehen
Brenda was very friendly, helpful and professional, I had no idea about hearing aids or what I needed, she explained my hearing loss and demonstrated what my hearing would be like with them
Unternehmensdetails
Vom Unternehmen geschrieben
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Kontaktinformationen
Boots the Chemists Ltd, 56 High Street, TN24 8TB, Ashford, England, Vereinigtes Königreich
4.1
Gut
14 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
On time appointment
On time appointment, experienced audiologist and good demo & description of remedial hearing aids
20. Juni 2026
Didn't feel rushed at all
Didn't feel rushed at all. Lots of information given to help me choose the correct hearing aids and support once I'd chosen.
Friendly staff.
Just a shame management still haven't fixed the air con! How staff and customers are expected to cope in those conditions is beyond me.
5. Juni 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Very poor aftersales
Very quick to sell their expensive hearing aids and set date for checking if they ok ok only for them to cancel appointment the same day by email.
Product battery lasts only 6/7 hrs so tried to return product only to find the person in the department not working today (Thursday) and other staff told me to come back tomorrow. I live 25 miles away. So no one working in boots could credit me. It seems that boots hearing is a completely separate company working part time. Very disappointed ☹️ ☹️ ☹️
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Boots Hearingcare - Ashford
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Hearing blues disappear
From booking my first appointment to finally choosing my hearing aids the service has been quick ,efficient and expert. Everything about my hearing loss was explained very carefully and understandably.
Brenda the audiologist is a very polite Knowledgeable health care professional.
I felt at ease , all my questions were answers to my full satisfaction. Good customer service and looking forward to getting my new hearing aids in two weeks time.
3. Oktober 2024
Really personal service
Really personal service, explained everything perfectly.
Didn’t feel rushed.
Very happy to recommend to anyone who is thinking about getting help for hearing loss.
Thank you 🤩
16. Juli 2024
No care about how customers may wish to contact them
Need to make an extended appointment at Ashford Kent branch to see to my two sets of aids,£6000 cost!
There’s two telephone numbers on their website,one has repeating messages only, the other is “unobtainable” !
What a shabby service!
July 22, local number on website still out of service, still on website. Took me one and a half hours to book appointment, then they confirmed by letter, different day.Now, back trying to confirm with no one answering again. What does the “ team “ want to discuss with me
replace my wasted hours or why they have done nothing to rectify this.
15. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Boots Hearingcare - Ashford
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Great experience
It was a pleasure to be dealt with by a person who was so friendly and polite - almost like meeting an old friend- would definitely use her services again
15. Mai 2024
Very supportive
Very supportive, knowledgeable and professional service! Brenda answered all the questions and as a good sales person sold the top hearing aid! Look forward to getting the hearing aid and having my hearing difficulties resolved.
16. Dezember 2023
Very well explained test results and…
Very well explained test results and clear information on options.
21. April 2023
The thoroughness of the appointment by…
The thoroughness of the appointment by a knowledgeable and caring operative.
11. April 2023
Your audiologist Brenda Shrewsbury
Your audiologist Brenda Shrewsbury, she is absolutely brilliant. My ears were so waxed up but she managed to solve the problem and advise me on new hearing aids.
2. März 2023
Overall a very professional service…
Overall a very professional service provided by a very experienced person with a wealth of knowledge very satisfied.
1. März 2023
Brenda was very friendly
Brenda was very friendly, helpful and professional, I had no idea about hearing aids or what I needed, she explained my hearing loss and demonstrated what my hearing would be like with them
23. Dezember 2022
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.