Stevie and Adam were really knowledgable about the products and took as much time as I needed to help me find the right waterproof coat and boots for me. A great shopping experience and a satisfied cu... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Stevie and Adam were really knowledgable about the products and took as much time as I needed to help me find the right waterproof coat and boots for me. A great shopping experience and a satisfied cu... Mehr ansehen
Unternehmen hat geantwortet
Ordered on-line and even though I ordered my size they were too small. I returned them to a branch to exchange but to be honest, I found the shop staff a little bit arrogant, as in "oh joy" muttered w... Mehr ansehen
Unternehmen hat geantwortet
Easy to use website, doesn't make it clear that click and collect is free. Decent prices. Nice friendly staff at pick up. Good quality items
Unternehmen hat geantwortet
Stevie, the manager advised me how to park in the loading bay when I came to pick up the jacket. Jade served us when we arrived and was extremely helpful, making our shopping experience very satisfyin... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
69 The Moor Shopping Centre, S1 4PF, Sheffield, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Such a lovely team! Thank you so much to Stevie, Maddie and Rio who were so helpful and kind. They helped my family choose a Tent and was able to give us all the information we need and tips as well. I recommended the shop to our friends and they all came and purchased at this store! Best customer service ever! Thank you so much and wishing you all the best!!!

Antwort von Blacks - Sheffield
Absolutely fantastic customer service from Simon in the shoe department.
Incredibly knowledgeable about all the different brands and their foot profiles.
Amazing service.

Antwort von Blacks - Sheffield
Came to pick up a tent Ribble 3 Eurohike tent and was very happy with my purchase, which was very nicely priced!
I was served by a lady called Emily who was absolutely fantastic, super friendly and brought a proper smile to my face!
10/10, keep it up Em!

Antwort von Blacks - Sheffield
Fantastic service and help and advice from the Moor shop. I needed to update some of the camping equipment for our scout group and Adam was extremely knowledgeable and helped me find the right replacements. He really knows his stuff and is a credit to the store.

Antwort von Blacks - Sheffield
Blacks Sheffield the moor .
Had a really great experience dealing with a staff member named Adam. Each time I have been into store he's been a great help . He helped me set up a osprey backpack that wasn't bought from the store due to not stocking the item . He is extremely knowledgeable and offers great advice on products.
You can tell he has a passion for camping and walking outside of his work environment. He is a credit to your chain of stores . Shame not all staff members in store share his attitude to serving customers.

Antwort von Blacks - Sheffield
Fantastic service, the big lad with the beard has so much knowledge of the great outdoors.
Must be nice to know the best equipment for me needs and didn't try to rip me off with more experience items that I didn't need. Experienced staff is essential in a store like this and these guys have it in spades.
This is my go to store from now on .
Thank you for taking time to help and also for your friendly service.

Antwort von Blacks - Sheffield
Pathetic customer service!! I was at sheffield city centre store today, and purchased three iteams, the person at check out was way too rude, making faces and ignoring my general questions.
Thank god they are closing this store. With the current attitude of staff they were not able sustain long. Me and my husband always had bad customer experience in this store.
Overall the store offer quite good deals esp on shoes

Antwort von Blacks - Sheffield
Great stuff very friendly and. Very helpful

Antwort von Blacks - Sheffield
Good selection of products and great prices,staff very helpful and friendly.

Antwort von Blacks - Sheffield
What a fantastic customer service we received today in Blacks, The Moor, Sheffield from Emily. My son is going to Kenya on a planned trip and Emily went above and beyond with helping us with queries and expert advice on what we needed etc. nothing was too much trouble. All of the staff in store are equally great and we’ve only been twice but each time has been the experience has been the same - extremely helpful, offering suggestions and product info. All of them are assets to your company. Thanks so much!

Antwort von Blacks - Sheffield
Both the staff members I delt with made transphobic comments to my face, loudly, in front of about a dozen customers. One with a look of disgust on their face, one with a smile.

Antwort von Blacks - Sheffield
Adam helped my family for about half an hour. He brought us several different pairs of walking boots and gave practical advice, all with friendliness and good humour. Explained various options available. We came away with perfectly fitting boots that saved us quite a bit compared with other shops, including online. Clearly the staff get on and know what they are talking about! Says 'closing down', but seems to be a rebrand from Blacks to GoOutdoors. Thanks, Adam!

Antwort von Blacks - Sheffield
Visited on Saturday 01/03. They have signs for a "closing down sale". But they have clearly inflated prices prior, to make items look discounted. A lot of their items can be purchased from GoOutdoors for less than their " sale" price. I noticed straight away by the ridiculous "was" prices on items I knew would never sell for that. Very dishonest pricing strategy, you won't be making a saving. Go to GoOutdoors or shop online instead.

Antwort von Blacks - Sheffield
Spot on service, helpful and knew straight where to point me

Antwort von Blacks - Sheffield
Emily Adam Rio were all amazing an made it a fun shop!

Antwort von Blacks - Sheffield
Brilliant customer service. Adam was really knowledgable about the products, gave me a broad range of alternatives and narrowed down the search, identifying my needs.
Excellent store and a credit to the outdoor industry.

Antwort von Blacks - Sheffield
Prompt attention at desk & provided me with what I needed straight away. Politely.

Antwort von Blacks - Sheffield
Really great staff, and friendly atmosphere. Big thanks to Emily for helping me with my purchase, was super helpful!

Antwort von Blacks - Sheffield
Dropped in to see if Adam could recommend a new synthetic down jacket for me……we ended up buying the coat that I was after (Rab) plus a nice warm Didrikson Parka for my wife too!
Both Great Value! Plus excellent service from Adam!

Antwort von Blacks - Sheffield
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