Bitesizedeals 

Order followed by dubious phone call asking for personal details. Cancelled order with assurance that £225 will be refunded within 5-7 days. 14 days later, and still no money. Have sent 5 emails; only response has been automated reply telling me I will receive a response within 24-72 hours. I now see that I am one of many who have been ripped off by this bogus outfit. Avoid at all costs.

I ordered a Canon Ixus camera as it was the cheapest price i could find. However, when I realised the product was coming from USA I was supicious and looked up reviews of company. I panicked when I read the negative feedback but I couldn't cancel the order as it had already been shipped. While I would rather have paid extra to get a product with a European guarentee I was pleasantly suprised when the camera arrived in less than 48 hours and I was able to track its movement with DHL.

I think if this company were a bit more up front about where products are coming from, they wouldn't have such bad press. Most problems seem to be encountered when people panic and cancel their order.

I received goods after 5 week wait and after I had cancelled. Refunded after 6 weeks but only partial refund now out 70 pounds on refund from bitesize. Cannot get hold of them except by email and takes ages to get a reply other than automated reply that they have received your email. Noone ever phoned me to get things sorted. Still trying to get the rest of my money refunded disastrous terrible service never use them again and I advise others to seriously do their homework may look cheapest but may not work out that way be warned!!!!!

Wasn't expecting to get the Psp I ordered after reading loads of negative reviews on this site. I was happy I could track every step of its journey status to delivery-amazing- it arrived within 72hrs!!! Packaged well & no flaws(just charging it).
Only thing I will say is like loads of others I hadn't realised it was a USA supplier. Having said that they included a plug in adaptor so again I can't complain.GREAT SERVICE in my view-if you,ve just ordered from them- expect an EXCELLENT service -I got one, there's no reason why you shouldn't too! E.Z Rochdale

My experience with BiteSizeDeals is far too long to report on but to cut to the chase ... it took 5 weeks for my refund to be credited to my Credit Card Company which is far longer than necessary and totally unacceptable ... never again will I order from this company

i ordered my camera on 26/08/09 before reading bad reviews,i then panicked,and called my bank to ask them not to let the money go out of my account,they said there was nothing i could do,i then emailed bite size deals to cancel it,they replyed and said they would cancel it,but to speed things along to go online and press cancel my order and that he has already prossesed my refund,after several emails i was told to wait uptp 30 days for the refund,we are now on 31 days since i cancelled and still no refund, my bank said there is nothing they can do to help.can any tell me if i will recieve the money eventualy or have i lost it.

These crooks claim to operate from the UK but it is an AMERICAN company. The same as everyone here, I ordered a camera from their web site. The money was taken from my account immediately but 3 weeks later I have still not received the camera, no email confirmation and no response to any of my emails.

They have no contact details on their web site, no telephone number and no address. My next step is going to be to report them to every trading organisation in America and the UK. Their site should be blocked as they are a bunch of scammers.

Ordered without doing my homework - let my guard down - and now find this is not a UK company who appear to always be 'out of stock', 'dispatching order' and so on. No product received as yet and can't get a refund either. I feel so stupid (with good reason you might say!)

Checked out the website all looked good, placed my order on 26 August 09 for 2 x camera's for my work.
4 september 09 someone called the office from Bitesize, I was unavailable as I was on another call, the caller would not leave a message.

I contacted Bitesize on Monday 7 September 09 to enquire about my order, 3 x email exchanges later, they telephoned my mobile number. They told me that the order had not been processed as they could not contact me......
They needed to verify my Credit Card payment, once they had confirmed the status (10 days after the original order) they have now informed me that the order will be processed and dispatched in 48 hours.... delivery will then take 5-7 working days!!!! in my book thats is almost a month from the original order.
I ordered the same camera from Amazon it was delivered in 5 days from date of order. Bitesize were £5 per camera cheaper than Amazon - I have learnt my lesson read the feedback first.

Dave

mmmm after 4 week wait camera arrived ,, usa model not covered by uk thought was uk company camera faulty ..a worried man here, have to see!

I was a little disappointed that this company was not UK however my camera arrived in 12 days, perfectly packaged with excellent tracking of my order facility and i'm happy with it.

unbelievable.do not use.please.do not use bite size deals.

I ordered like most people without looking at the feedback, I have been waiting 4 days for an email back and have asked them to cancel via email as their site says no cancellations "happy holidays" I have also sent them an email with this "The Consumer Protection (Distance Selling) Regulations 2000 and the Consumer Protection (Distance Selling) (Amendment) Regulations 2005 give you protection when ‘shopping from a distance’, eg. over the phone/internet, etc. You must receive clear information about the trader, the goods, the delivery and the price, etc. You also have the right to cancel within seven days." so i reminded them that i asked to cancel within 7 days and will be reporting the company to trading standards. I will also be contacting my card company as their bogus website is enough to get a refund direct to my card.

Caveat Emptor

I was also one of the many who ordered, then read the reviews and started to panic.

Pro's - Goods arrived in just over 2 weeks. Well packaged, with a converter plug. By far the cheapest price I could find it for. Great tracking / delivery service. Good e-mails from bitesize, telling me when the warehouse was dealing with the order, then an e-mail from DHL giving me a tracking number... Personally I've got no complaints about the goods or the delivery service.

Cons - It's an American company which is not made clear at all when your ordering. You may have to pay taxes and import duties. There may be an issue in Europe with an American product - (DVD players etc).

I placed an order and then googled the company and found the shocking number of bad reviews that there are.. if only I'd looked first.
The item I ordered was apparently in stock from the start according to the page, and always has been, even now. However I emailed after a few days and was told it'd take about a week to get it in.. That week went so I emailed again and again... They don't reply allt he time which is just what you want. After another week I tried to cancel my order on the website and it wouldn't let me!
Emailed a few times and eventually mentioned the name of the man who runs this, essentially fraudulent, company (name escapes me but it's easy to find) and they said I will get a refund within 30 days.

Avoid this company at ALL costs!

Orderd before reading reviews! Goods arived in 1 week with DHL and tracking number etc. However 1 week later I have an import bill for £20.00 making the purchace £15.00 more expensive than I could have bouhght on the UK high street!!
Cheapest is not alway best!

Beware!!!

no problems

On 11th May 09 I ordered a camera from this so called company, they took the money from my account immediately and then phoned me the next morning to ask for further details including my card number, when I refused to give this information the american person on the phone said ok we'll send your order. They then cancelled my order and said in an email (several emails later) that my order was cancelled because of suspicion of fraud and that I would get a refund in 30 days (which I didn't) I kept on emailling them and got about 2 replys back. I still didn't get my refund after many requests so I got in touch with my bank and explained what had happened, they took matters into their own hands and within a few days I got my money back (after 6 weeks of me trying) I would strongly advise anyone not to use this company, the cons far outway the pros, and you could end up losing a lot of money. If you haven't got your money back yet, see if your bank can help you. But please do not use this company.

This company should not be supported in any way. Its business practices may not be illegal in all countries but they are certainly dodgy and would be condemned by any voluntary code that tried to establish good business practice on the web.
They present themselves as a UK company with a UK mailing address but they are based in Pasadena (and elsewhere in the USA).
They have received complaints (see elsewhere on the internet) for two years now and have not changed their approach. Their intention is clearly to mislead.
They take your cash immediately and delay sending goods (four weeks in my case).
It seems that they do not keep any stock, simply obtain the goods when you order them - this would explain the long delay while they bank your money.
They appear cheap because they sell things at US prices, but if you want to buy from an American supplier there are cheaper sources (amazon.com for example).
They avoid replying to emails, sending automated replies until it suits them.
As pointed out elsewhere there may be warranty complications with some American products.
They lie on the delivery notices, misdescribing the goods.
Over all, this company shows no reason why we should trust them. I would hate to be in the position of trying to return faulty goods or seek a refund.

Ok, they did not answer emails, but I rexeived my Camera ( nikon p90) within 7days, Was given a tracking number that i could follow from America to my home address. Please be patience and i'm sure you will receive your items