I am certain I chose the one time purchase but have today found I have been charged again and seemingly signed up to a subscription! But wait, there's more... my first (and I thought only) order has n... Mehr ansehen
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Das sagen Bewerter
I received a severely damaged package that created a mess on my front porch as well as a mess in my kitchen. I contacted Biocol via email lead in the evening before I went to bed. My email was direct... Mehr ansehen
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I decided to give Something for a detox week a try on the back of the holiday season, too much food and drinking and jumped on the subscription to keep the cost down a bit. I did it for ca 2 months an... Mehr ansehen
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Amazing product and even better customer service. Every detail is carefully planned. I’ve been on something for liver health for over 6 months and my energy and focus improved 100%. Couldn’t recomm... Mehr ansehen
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Unternehmensdetails
- Geschäft für Vitaminpräparate und Nahrungsergänzungsmittel
- Kräutermedizinladen
- Experte für Pflanzenheilkunde
- Homöopathische Apotheke
Vom Unternehmen geschrieben
Biocol Labs – The future of health is Nature At Biocol Labs, we believe taking care of your health should feel natural, simple, and effective. Born in Lisbon back in 1977, we’ve been creating plant- and mineral-based supplements for decades, always with one mission in mind: to offer cleaner, smarter alternatives to chemical-heavy products. Life today can be stressful and fast-paced, and our products are designed to help you keep up — whether you need better sleep, more focus, stronger immunity, or a little extra energy. We’re especially proud of our natural formulas that support liver health, giving your body the reset it deserves so you can feel lighter, clearer, and more balanced every day. What makes us different? We combine the power of nature with modern science to create supplements that are effective, clean, and trustworthy. No unnecessary chemicals, no nonsense — just products you can feel good about putting into your body. Trusted by thousands of people worldwide, Biocol Labs is more than a supplement brand: we’re your daily partner in living a healthier, more conscious lifestyle. From Lisbon to wherever you are, we’re here to help you feel your best, naturally.
Kontaktinformationen
Rua nova da piedade 21, 1200-420, Lisboa, Portugal
- -
- hello@biocollabs.com
- www.biocollabs.com
3.3
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150 Bewertungen
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I ordered from Biocol at the beginning…
I ordered from Biocol at the beginning of February. The first shipment was lost in transit so another one was sent out. That one was held at the border for customs fees but, I was never notified about outstanding customs, either by Customs, the courier or the company. So, the order was returned to Biocol. All I can say is that, if you live in Canada, you may want to reconsider because it's March 31st and I was refunded for the order, never to receive the items I ordered and needed.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Biocol Labs
Hi Denise,
Thank you for sharing your experience, and we're truly sorry it took so long and ended without you receiving your order. We made three attempts to get your products to you and even tried to cover the customs duties on your behalf — but unfortunately Canadian customs requirements meant the parcels couldn't be released without payment, and the last shipment was already past the window for us to intervene.
We understand this is frustrating, and we're sorry we couldn't do more. A full refund has been issued, and we're actively working on improving our shipping process to Canada to prevent this from happening again. We hope you'll give us another chance in the future.
Kind regards,
The Biocol Labs Team
Very much to recommend!!!
Very quick delivery, Kind Customer Service, even at Tricky questions. Products? Very helpful!!! Lovely design
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Biocol Labs
Hi Johannes,
Thank you so much, this made us smile! YAY!
Quick delivery, tricky questions handled with care, and a love for the design, we're so glad it all came together for you. Means a lot!
Kind regards,
The Biocol Labs Team
I have reached out to customer service…
I have reached out to customer service with Biocol labs twice and each time they were very responsive and kind! And proactive.
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Biocol Labs
Hi Clara,
Thank you for the kind words! Responsive, kind, and proactive is exactly what we aim for.. so hearing that it came through twice means a lot to us and the team.
For anything in the future, you know where to find us.
Kind regards,
The Biocol Labs Team
I am satisfied user
For 3 months now I am a satisfied user of the Biomarker transformation protocol in combination with the Fatty liver protocol. I am using both at the same time to reduce my IBS flairs and reduce cholesterol which I have seen in my last bloodwork. I have decreased both Inflammation markers and cholesterol. Excited to keep seeing the results after 6 months!
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Biocol Labs
Hi Caia,
Three months in with real results in your bloodwork, that's incredible! Lower inflammation markers and cholesterol is exactly what we hope to hear. The combination of Biomarker Transformation and Fatty Liver protocols sounds like it's working beautifully for you. We're just as excited to see how you feel at six months!
Kind regards,
The Biocol Labs Team
I have been taking Biomarker…
I have been taking Biomarker transformative Protocol for 2 months and I have been feeling more energy and fell less heavy. My digestion has improved and my sleep pattern has been more stable feeling less anxious during the day. I will continue using it!
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Biocol Labs
Hi João,
Two months in and better energy, digestion, sleep, and less anxiety, that's amazing to hear! Thank you for sharing your journey with us.
We're rooting for you and can't wait to hear how you feel at month three!
Kind regards,
The Biocol Labs Team
Good and quick service.
Good and quick service.
Instructions are clear of usage of supplements, and supplements are easy to take helping me feel fitter and better. It is all about maintenance and avoiding any issue later in life.
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Biocol Labs
Hi Freddy,
Thank you for the lovely review! 🌿 We love that you're thinking long-term about your health — that's exactly the mindset behind everything we create. So glad the supplements are easy to take and that you're feeling fitter and better. Keep it up!
Kind regards,
The Biocol Labs Team
Terrible shipping
I ordered and it took about 6 weeks for the product to “arrive”, however I never received it. Before it arrived I received an email that my second monthly subscription was already on its way. The shipping company they use is terrible, no notifications and no way to tell where they delivered it to. Thankfully the customer service was quick to reply and provide refunds.
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von Biocol Labs
Hi Blair,
Thank you for taking the time to share your experience. We're truly sorry about the shipping issues — this is not the standard we hold ourselves to, and we completely understand your frustration.
We're glad our customer service team was able to resolve it quickly, but we know that doesn't make up for the inconvenience. We're actively working to improve our shipping process and your feedback helps us do that.
Kind regards,
The Biocol Labs Team
The products feel premium
The products feel premium, the quality is consistent, and overall the experience has been very positive. It’s great to find a company that focuses on natural solutions without compromising on quality. I would definitely recommend Biocol.
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Biocol Labs
Hi Pedro,
Thank you for such a thoughtful review! 🌿 Quality and natural solutions are at the heart of everything we do, so hearing that it comes through in your experience means a lot. We're thrilled to have you with us!
Kind regards,
The Biocol Labs Team
Couldn’t recommend more!
Amazing product and even better customer service. Every detail is carefully planned.
I’ve been on something for liver health for over 6 months and my energy and focus improved 100%. Couldn’t recommend more!
1. September 2025
Bewertung ohne vorherige Einladung
Antwort von Biocol Labs
Hi António,
Thank you for the wonderful review! 🙌 Six months in and 100% more energy and focus — that's incredible to hear. We put a lot of care into every detail, so knowing it shows means a great deal to us.
Kind regards,
The Biocol Labs Team
I’ve been using Biocol products for 4…
I’ve been using Biocol products for 4 years now and I feel much much better. More energy and focus mainly.
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Biocol Labs
Hi João,
Four years, WAUW — that truly means the world to us! 🌿 We're so happy to hear you're feeling better, with more energy and focus.
That's what keeps us going, thank you so much for sharing!
Kind regards,
The Biocol Labs Team
I tried almost all products (clearly a…
I tried almost all products (clearly a big fan) and my favorite was liver health. Felt really good and energized
17. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Biocol Labs
Hi! Thank you so much — a big fan is exactly what we love to hear! 🙌
We're especially happy that Liver Health has been your favourite and that you're feeling energized. That's truly what we set out to do!
Kind regards,
The Biocol Labs Team
This product will work if you take for 3 weeks
I received my product in reasonable time after I placed my order. I was surprised by the auto subscription and they shipped more products to me. I emailed the Customer Service and they replied ASAP. I was given a refund for the product they shipped and I did not place a new order for. I finally got to use the product for 3 weeks and I noticed a difference in my belly size and how I feel. I am pleased with the product.
15. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Biocol Labs
Hi Craig,
Thank you so much for sharing your experience! We're really glad our customer service team could sort things out quickly, and even more pleased to hear you're noticing a difference after three weeks. That means everything to us. 🌿
Kind regards,
The Biocol Labs Team
This company is a class act
This company is a class act. They respond almost immediately and make everything okay. I love these products. I use a couple with great satisfaction.
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von Biocol Labs
Hi Jeanne, Thank you for your fantastic review! We're so glad to hear that you're happy with our products and that our team has been able to assist you promptly. If you need anything else, feel free to reach out. We truly appreciate your support!
never delivered
order placed 4/2/2026
never delivered
company said tehy will send new on 26/2/2026
after two weeks nothing delivered and not indication when it will be
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Biocol Labs
So sad to see your review, Stephie. We have tried to deliver two packages to your address, and we sincerely apologize for the disappointment caused by their non-arrival.
We will contact our delivery partner to investigate this matter further and improve our delivery process moving forward. We understand you’ve been in contact with our Customer Service, and your refund has been sent back to your bank account.
Our sincerest apologies for any inconvenience this situation has caused you. If you have any further questions or need assistance, please don’t hesitate to reach out.
Thank you for your understanding.
All the best,
The Biocol Labs Team
Such a great company with great…
Such a great company with great supplements trying to save the human race one person at a time!! Thank you SO much and Amen!!🙏🥰🫶🙌
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von Biocol Labs
Hi Melissa!
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our supplements.
Your support and encouragement mean the world to us as we strive to make a positive impact. If you have any questions or need further assistance, feel free to reach out.
Thank you again, and we appreciate your support! 🙏
Kind regards,
The Biocol Labs Team
..and again I received an email that I…
..and again I received an email that I have a subscription on it’s way. Although they confirmed me via mail that they cancelled all subscription. That is such a scam company!!
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von Biocol Labs
Hi again, Amrit,
We truly understand your frustration. You received a confirmation of this order on March 3rd and contacted our Customer Service on the same day we canceled your subscription.
However, this does not mean that we can stop the order from being shipped; therefore, this order is still on its way to you. As explained in the email, you can return the items if desired.
For any further questions or concerns, please reach out to our team—we're here to help. Thank you for your understanding.
Kind reagard,
The Biocol Labs Team
They’ll sting you with a reoccurring…
They’ll sting you with a reoccurring payment. I can’t prove this but I’m pretty sure for £26 I got 7 shots of apple juice. Ridiculous, annoyed I was so gullible. I ordered the one that helps liver health. A month later another payment comes out. Cancelled now but that £50 on apple juice shots. Don’t bother. See a real pharmacist
28. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Biocol Labs
Hi Chris,
I’m sorry to hear about your frustration with the subscription and the results you experienced. Every customer’s journey can vary, and with the 7-week detox. In the first week, you may experience benefits like toxin clearance and constipation relief.
Over the course of 4+ weeks, you might also see improvements such as decreased alcohol damage, better long-term digestion, and improved cholesterol levels. However, we recommend committing to at least 3 months to see more significant results combined with a healthy lifestyle.
I can confirm that your subscription was successfully canceled on March 1. Please remember that you have access to your customer portal, where you can edit your order, skip, or cancel your subscription at any time.
Thank you for your feedback, and we hope to improve everybody's experience in the future.
Kind regards,
The Biocol Labs Team
Delete review
I didn't realise I had confused the two companies. You can delete this review
28. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Biocol Labs
Hi Susan,
Please check your order and product name, since we do not have Tumeric products and your name is not in our system.
You might refer to: 'Bioroot Labs', Since this looks similar to our name, i understand the confusion.
All the best,
Biocol Labs Team
Illegal Transaction
I had cancelled my subscription with Biocal Labs on Dec 9, 2024. I was shocked when an alert just popped up from my bank today Feb 27, 2026 regarding a $74.00 charge for the product subscription I had cancelled years ago because of a recommendation from my doctor. I disputed the charge and sent the bank a screen shot of the subscription cancellation dated Dec 9, 2024 and the current user page showing that the subscription is INACTIVE. I am extremely disappointed with these guys and find them very suspicious after this experience.
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Biocol Labs
Hi Carl,
I’m truly sorry to hear about the unexpected charge and the frustration it caused. I understand how concerning this must be, especially after you thought you had canceled your subscription, It looks like at the time in September, you have delayed the order until February, 2026, rather than canceled, which may have contributed to the confusion regarding this billing.
I’m glad to see that our Customer Service Team has resolved the issue with a full refund and confirmed that there are no active subscriptions on your account.
Please know that we genuinely value your feedback, and we’re here to assist you if you have any further questions or need personalized recommendations in the future.
Thank you for bringing this to our attention, and we hope to regain your trust.
Kind regards,
The Biocol Labs Team
I had a very disappointing experience…
I had a very disappointing experience with Biocol Labs.
I placed my order on the 15th and received no confirmation or communication whatsoever. After hearing nothing, I emailed on the 18th to ask where my order was. Only after I chased did Amanda respond, informing me the product was actually out of stock and offering two options: cancel or wait.
On the 20th, I clearly replied asking to cancel my order.
I then received no response until the 21st - only to be told the item had shipped. My cancellation request was completely ignored.
This is unacceptable customer service. If a customer requests cancellation before dispatch, that request should be respected - not disregarded.
On top of that, after doing further research into the product, I could not find credible scientific evidence supporting the claims being made, which further reinforced my decision to cancel.
Overall, very poor communication, lack of transparency, and a frustrating experience from start to finish. I would not recommend.
21. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Biocol Labs
Hi Eppyar,
I sincerely apologize for your disappointing experience. I understand how frustrating it was to have delayed communication regarding your order, and I regret that your cancellation request was not processed effectively. Although your refund was issued, it should have been handled much better.
We strive to provide credible scientific evidence for our products and every ingredient is science-backed, which you can find on our Science & Formulations page.
We appreciate your feedback, as it helps us improve our service and we hope to do better in the future.
Kind regards,
The Biocol Labs Team
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