Facilities are very good First impression of the Coaches is really good too
Unternehmen hat geantwortet
Standort
Standort wechseln61 Meridian Way, N9 0AR London, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
It would nice if Better Gyms had equivalent equipment as the Aspire Leisure Centre, Wood Lane, HA7 4AP for disabled users. I have had sessions at Aspire Leisure Centre gym and it is so much easier to... Mehr ansehen
Unternehmen hat geantwortet
1. The equipment is strewn all over the place 2. The starting blocks pedals are all worn and need replacing 3. Someone had hurdles over 4 of the lanes upstairs rendering the chance of doing a time... Mehr ansehen
Unternehmen hat geantwortet
The activities was amazing keeping the kids interested in the sport they have chosen I pray this continues.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Lee Valley Athletics Centre is operated by Better, a charitable social enterprise, working in partnership with Lee Valley Regional Park Authority. Lee Valley Athletics Centre offers top-tier gym and athletics facilities for all abilities. With a general fitness gym, strength and conditioning gym, and fitness studios, plus world-class indoor and outdoor tracks, it’s perfect for beginners and elite athletes alike.
Kontaktinformationen
61 Meridian Way, N9 0AR, London, Vereinigtes Königreich
4.0
Gut
10 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Facilities are very good
Facilities are very good
First impression of the Coaches is really good too
20. April 2026
Antwort von Better - Lee Valley Athletics Centre
Hi Victor,
Thank you for your review!
We are so delighted to hear that you are enjoying Lee Valley Athletics Centre!
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to the centre!
Warm Regards
Azaria
Antwort von Better - Lee Valley Athletics Centre
Hi Frances
Thank you for your review.
We are very pleased to see that the coaches at the Lee Valley Athletics Centre are providing great lessons.
We hope you continue to enjoy your experience with Better.
Kind Regards
Amir
Great equipment and facilities
Great equipment and facilities. Helpful staff and a spacious environment
20. August 2025
Antwort von Better - Lee Valley Athletics Centre
Hi Sajit
Thank you for your review.
We are very pleased to see you are having a great experience at the Lee Valley Athletics Centre and that the staff have been able to assist with any enquiries you may have had.
We hope you continue to enjoy your experience with us, and thank you for choosing Better.
Kind Regards
Amir
Gym Equipment for Disabled
It would nice if Better Gyms had equivalent equipment as the Aspire Leisure Centre, Wood Lane, HA7 4AP for disabled users. I have had sessions at Aspire Leisure Centre gym and it is so much easier to use the equipment. Lea Valley Leisure Centre gym where I go the equipment is the same but slightly different.
15. Mai 2025
Antwort von Better - Lee Valley Athletics Centre
Hi Nicky,
Thank you for your feedback.
We really appreciate you taking the time to share your experience and highlight the differences in accessibility between our facilities. We're glad to hear that the equipment at an alternative leisure centre has worked well for you, and we understand how important it is to have accessible and user-friendly equipment for all our members.
We'll share your comments with our team and look into how we can better align our equipment and facilities at Lea Valley Leisure Centre—and across Better Gyms more broadly—with the high standards you’ve experienced elsewhere. Ensuring inclusivity and ease of use is a priority for us, and your input helps us move closer to that goal.
If you're open to it, we'd love to hear more about your specific needs or suggestions. Please feel free to speak with a member of staff or reach out to us directly.
Thanks again for your valuable feedback.
Kind regards,
Charmaine
Downstairs gym could do with painting
Downstairs gym could do with painting, some of the older weight discs are quite grubby, the music in the gym sometimes doesn't work, and - you shouldn't need me to tell you this - almost none of the lockers are operational.
23. April 2025
Antwort von Better - Lee Valley Athletics Centre
Hi,
Thank you for taking the time to share your feedback.
We appreciate your honesty and are sorry to hear about the issues you've experienced at the Lee Valley Athletics Centre. We're currently reviewing the condition of the downstairs gym and will look into repainting and deep cleaning the equipment, including the older weight discs. We’re also aware of the ongoing locker issues and are actively working on a solution to get them fully operational as soon as possible. As for the music system, we'll be checking it more regularly to ensure it's consistently working. Your input is incredibly helpful, and we’re committed to improving your experience.
Thank you for your patience and support.
Kind regards,
Charmaine
The staff are nice and friendly
The staff are nice and friendly. The gym is very quiet here, which is a good thing really. Not like other gyms where there’s not enough equipment for the users.
But, the gym just looks like it’s in need of a good clean. Some of the equipment is quite dusty - the ones I’ve used, anyway. The floor is need of a good vacuum and there are cobwebs with those long-legged spiders in the corners. The toilets do not smell very nice, either. I have been here 3 times now and it’s been the same each time.
Why am I still going there? Because it’s the closest one and it’s quiet. Although, that is subject to change.
2. August 2024
Antwort von Better - Lee Valley Athletics Centre
Hi Sheree,
Thank you for your review.
We are glad to hear you are enjoying the centre but sad to hear that it hasn't been as clean as it could be.
We have passed on your feedback to the managers of the centre so they can improve for the future.
Warm Regards
Hazal
Messy Lee Valley
1. The equipment is strewn all over the place
2. The starting blocks pedals are all worn and need replacing
3. Someone had hurdles over 4 of the lanes upstairs rendering the chance of doing a timed 100m impossible.
4. Pop music was playing.... more like a leisure centre than an athletics centre.
5. Not sure why I bought a membership as you can walk in for free.
18. Dezember 2023
Antwort von Better - Lee Valley Athletics Centre
Hi
Thank you for taking the time to leave our Centre a review
We are sorry to hear about your recent experience.
Your feedback has been escalated to the General Manager
I hope this will help
Regards
Amir
Great selection of equipment
Great selection of equipment. 2 large gyms and always free equipment to use.
30. Oktober 2023
Antwort von Better - Lee Valley Athletics Centre
Good Afternoon
Thank you for leaving our centre a review.
We are very pleased to see you enjoying your time there.
We hope you continue to make the most of our gym equipment!
Kind Regards
Amir
Track was unavailable. Money taken and not refunded.
I booked and paid £10 in advance for an athletics session on the better app a few days ahead of my session. Got an email confirmation of my outdoor/indoor athletics booking so I was confident. When I arrived to train at the centre, a competition was taking place on the outdoor track so it was fully off limits. I offered to do some indoor throwing training instead but was informed by the centre staff that the indoor throwing area was being used as the ‘call up’ room for the athletes, which indeed it was. The staff thus said I could not train that day. Weeks ago I emailed Lee Valley/Better email addresses and I was told 10 days ago that ‘Your complaint has been forwarded to the centre manager who will hopefully get back to you soon.’ I have heard nothing since. Lack of communication before the session to tell me the facilities would be mostly off limits and lack of communication afterwards when dealing with my complaint.
13. August 2023
Bewertung ohne vorherige Einladung
Antwort von Better - Lee Valley Athletics Centre
Good Afternoon Sarah,
Thank you for your review.
I am very sorry to hear that your Athletic session was cancelled due a competition taking place at the centre. I am also very sorry to hear that you are yet to be refunded for the cancelled session. Are you please able to fill out the attached request so I can try to assist you further with this?
Kind regards,
Charmaine
The activities was amazing keeping the…
The activities was amazing keeping the kids interested in the sport they have chosen I pray this continues.
8. September 2023
Antwort von Better - Lee Valley Athletics Centre
Hi June
We are very happy to see the activities are being enjoyed by your kids.
Our Centres have a lot of different activities all year round, these should keep everyone interested and active!
Thank you for taking the time to leave a review, it is much appreciated.
Regards
Amir
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.