Amazing gym. The staff (especially Chris, the manager) are attentive and super helpful. Not to mention lovely and polite! I would recommend it to anyone with my eyes shut. The car park is extra spacio... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnSilvermere Road, SE6 4QX London, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Fantastic venue and very helpful staff. We come here every year for an event and we are so impressed every time! Highly recommend the team and venue.
Unternehmen hat geantwortet
Always on approachable and on time. Both staff very friendly and helpful Equipment in Gym requires updating Track outside needs resurfacing New Equipment needed
Unternehmen hat geantwortet
The Alex Yee centre in Ladywell. I've been a member for over ten years and the centre has been consistently good during that time. The venue has a community feel among members and the staff are hel... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Kontaktinformationen
Silvermere Road, SE6 4QX, London, Vereinigtes Königreich
4.2
Gut
7 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Fantastic venue and very helpful staff
Fantastic venue and very helpful staff.
We come here every year for an event and we are so impressed every time!
Highly recommend the team and venue.
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Better - Ladywell Arena
Hi Chloe,
Thank you so much for your kind words and continued support.
We’re absolutely delighted to hear that you enjoy the venue and that our team has consistently made a positive impression on your visits. It means a great deal to us that you choose to return each year, and we truly value your recommendation.
We look forward to welcoming you back again soon.
Warm Regards,
Hazal
Love this leisure centre
Love this leisure centre! It got wonderful run track, great staff! Feel comfortable training there!
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Better - Ladywell Arena
Hi Tomas
Thank you for your review.
It’s great to hear you're enjoying the running track and that our team have helped create a welcoming atmosphere!
We can't wait to welcome you back.
Kind Regards
Amir
Amazing gym and fabulous staff all around
Amazing gym. The staff (especially Chris, the manager) are attentive and super helpful. Not to mention lovely and polite! I would recommend it to anyone with my eyes shut. The car park is extra spacious and I never have any trouble finding a spot. Highly recommended 5*
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Better - Ladywell Arena
Hi Mag,
Thank you so much for your fantastic review!
We’re delighted to hear you’re enjoying the gym and that our team have made such a positive impression, particularly Chris.
It’s great to know you’re finding the facilities convenient too, and we really appreciate your recommendation.
We hope to see you again soon!
Warm Regards,
Kaisha
The (recently renamed) Alex Yee centre in Ladywell.
The Alex Yee centre in Ladywell.
I've been a member for over ten years and the centre has been consistently good during that time.
The venue has a community feel among members and the staff are helpful and engaging.
For the size of the gym there is a good range of free weights and machines.
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Better - Ladywell Arena
Hi Peter,
Thank you for your wonderful review!
We're overjoyed to hear that you've been consistently enjoying our facilities for over 10 years.
We're thrilled that you love the community feel we've created with our members, and that our team have been so helpful and engaging during your visits.
It's great to know that you appreciate our gym space and the facilities we offer in this area.
We can't wait to see you again soon!
Warm Regards,
Kaisha
Coach KAC
Always on approachable and on time.
Both staff very friendly and helpful
Equipment in Gym requires updating
Track outside needs resurfacing
New Equipment needed
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Better - Ladywell Arena
Hi Juno
Thank you for your review.
We are very pleased to see that the staff at Ladywell Arena are creating a friendly atmosphere and have been able to provide help when needed!
We also appreciate your feedback regarding the running track and gym equipment, and we will pass this on to the team at the facility to review.
Kind Regards
Amir
Going the extra mile
Krzys, Matthew and Steve are a fantastic, friendly team and really went the extra mile to make sure that a recent event at the Arena, the Run Bike Run Mini organised by British Triathlon, was as good as it could be for our son. For reasons beyond their control other children had signed up to an earlier time, and there weren't any other children taking part at the same time. Krzys, Matthew and Steve ensured the event took place anyway and brought tons of energy and good vibes: Matthew laced up his trainers and joined in the run section, Krzys ran the timings and Steve marked out the lanes. Thanks so much for going the extra mile and making it happen. It meant so much! Ben
22. August 2025
Bewertung ohne vorherige Einladung
Antwort von Better - Ladywell Arena
Hello Bobby,
Thank you for your fantastic review!
We are so delighted to hear that our Customer Service Team were able to assist you.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to the agent who assisted you!
Warm Regards
Aaiasa
The centre and everything about it is…
The centre and everything about it is great. I’ve been using it for 15 years . However recently had to convert my membership to a 60+ and the process was clunky and expensive. I had to pay twice for one month and a set up charge . What a rip off
16. Mai 2024
Antwort von Better - Ladywell Arena
Hi John,
Thank you for your review.
I can see that you didn't change your membership - you signed up again which is why you were charged twice.
I can also see you were issued with a full refund of the payment you made on the new membership.
Hope that clarifies things.
Warm Regards
Hazal
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.