Called to order items over the phone,the Technical Department - Chris & Sales Department - Tracy were both extremely helpful in helping a novice get the right items (Chris) and then deal with payment... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Stock showing as available next day. Email sent after order processed with tiny print stating stock not available. Happy to take money instantly, have to wait days to get money back. In this da... Mehr ansehen
Unternehmen hat geantwortet
They are like the Amazon of the plumbing supplies world, but unlike Amazon, BES has quality control. I've bought loads from here, and I've never had anything that wasn't well-made and fit for purpose.... Mehr ansehen
Unternehmen hat geantwortet
Every conceivable plumbing component next day. How do they do it? Prices are very fair too. e.g. a fairly standard nylon pipe connector as you would expect, less than 50p, but on famous auction site f... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Klempnerbedarf
- Bohrtechnikunternehmen
- Baumarkt
- Geschäft für Schutz- und Arbeitskleidung
- Anbieter von Schutzausrüstung
- Werkzeugmacher
Vom Unternehmen geschrieben
NEXT DAY DELIVERY.CARRIAGE PAID ON ORDERS OVER £50 - over 15,000 products. BES - We've got it!
Kontaktinformationen
Junction 6 Industrial Park, B6 7JJ, Birmingham, Vereinigtes Königreich
- 0800 80 10 90
- sales@bes.ltd.uk
- www.bes.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 90 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Customer service is fantastic
Customer service is fantastic - Beth responded to my order straight away and was very courteous - advising a next day delivery - 10/10.
Always an easy experience when Ordering from BES.
Efficient company with customer service at its heart.
I have been using BES for years and they are a super efficient company to deal with.
On the few occasions I have had a problem I only have to pick up the phone, which is answered promptly and my problem is resolved.
Great
Easy to find what we needed, Next day delivery and helpful aftersales!
Easy to sort out when it goes wrong
UPDATE: Called earlier because I couldn't find something on their site - had to hang up while waiting to speak to someone (another thing came up)... a few hours later, they called me to see if there was anything they could do to help. Top marks (again!)
I judge a company based on how they perform when things go wrong. The initial delivery, was screwed up by DPD, however BES immediately looked into it and arrange for replacements to be sent out ( including giving me the option for receiving them on a Saturday, which was rather nice). When I received the replacements, I discovered one item still outstanding, which may very well have been my error-with no fuss whatsoever, they arranged for a second parcel to fulfill the remaining order even though the error was very likely my error. Everything was communicated very clearly, and it was genuinely very easy to sort out. Top marks.
Excellent Customer Service
I ordered delivery to the wrong address and called to ask for assistance - Tracy could not have been more helpful and efficient - great experience and excellent customer service - Thank you
Beth C 😝
Beth C was extremely helpful and handled my request within minutes. Her efficiency and professionalism made the whole process quick and stress-free. Thanks so much, Beth C 😝!
Great customer service
Prompt, efficient service provided by Beth.
Great service
Great service – they consistently provide reliable service. Beth is very helpful and quick to respond to queries.
easy orderintop servisg and quick dispatch …
easy ordering and quick dispatch tracked all the way to delivery,excelent qualitiy parts that have fitted the catering equiptment perfectly
All items ( Primary Pro insulation) in…
All items ( Primary Pro insulation) in stock order quite late on in day and arrived next day FOC as spent over £50
All items came well packaged.
Late ordering cut-off time was a great…
Late ordering cut-off time was a great option and goods were delivered on time the next day
Beth is always really helpful and quick…
Beth is always really helpful and quick to respond and help with any queries
Delivered on time
Great customer service from Beth!
Great customer service from Beth!
Only giving 4 stars as we had to go on a little goose chase for our order being delivered to the wrong place, but luckily with Beth's help we managed to locate it. Never had an issue with BES - always great products, delivery & now hands on customer service.
Really good company
Really good company, technical advice is excellent. I had a problem with a valve which they sorted next day.
Always very prompt and helpful
Very happy with the press gun
Very happy with the press gun, first class piece of kit which will save using heat to do my work. Ordering couldn’t have been easier and delivery was quick. I have used BES for many years and have never had any problems, highly recommended
Awful company
Awful company. Mis-sold me a gas supply years ago. Sadly they’d rang and promised a price over an un-recorded call then call back with the contract over a recorded conversation. It took me 3 years to get out of contract and even at the end they tried to rip me off. Thankfully citizens advice and the energy ombudsman got involved. Avoid at all costs.

Antwort von bes.co.uk
Ordering was easy and the parts arrived…
Ordering was easy and the parts arrived next day, great service
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







