I have been ordering tiles from Ella who manages Bert and May’s Clifton showroom for several months and am hugely impressed and grateful for her fantastic service. Cheerful, polite, pro active and... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Having previously purchased a whole batch of reclaimed tiles 2 years ago for a project that was to be completed in two stages, we were dismayed to find we were 60 tiles short when we finally got to... Mehr ansehen
Unternehmen hat geantwortet
A wonderful colorful jade tile with a white star sample arrived and absolutely thrilled me. I then spoke to super helpful Millie who answered all of my questions, some of them quite technica... Mehr ansehen
Unternehmen hat geantwortet
Ella in the Clifton Branch along with Dulcie are absolutely AMAZING! really take the time to show interest in my project every time I've contacted them. And are also very knowledgeable. If they don't... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Bert & May specialise in handmade cement and glazed tiles. We also sell reclaimed tiles, terrazzo and marble. We are passionate about interior design and bringing a raw, honest aesthetic to your project.
Kontaktinformationen
8 Walmgate, YO1 9JT, York, Vereinigtes Königreich
- 020 3965 0229
- design@bertandmay.com
- www.bertandmay.com
4.6
Hervorragend
1154 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Wonderful tiles and customer service
The tiles are beautiful, the shop layout and branding dangerously seductive - and Ella was very friendly, helpful and informative! What's not to love?
4. Juli 2025
Antwort von Bert & May
Thank you for your fantastic review - we're so glad to hear that your experience with us has been so positive. Your comments will be passed onto Ella!
Bert & May
Excellent responsiveness and quick…
Excellent responsiveness and quick resolution. 👍 to the customer service team
3. Juli 2025
Antwort von Bert & May
Thank you for your great review - we're so glad to hear of your great experience with our customer service team!
Bert & May
Love the service of Bert & May
Love the service of Bert & May. It wasn’t a problem for them to plan an online meeting in which we talked about different options for our kitchenfloor. A beautiful moodboard was made so we could have a vision of how our floor was going to look like. The tiles are really as beautiful in real life as they are online. Thumbs up 👍 for Bert & May
1. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Bert & May
Thank you for your lovely review! We're so glad we could help bring your project to life
Bert & May
Antwort von Bert & May
Thank you for your great review, we're glad you have had such a positive experience with us
Bert & May
Ella in the Clifton Branch along with…
Ella in the Clifton Branch along with Dulcie are absolutely AMAZING! really take the time to show interest in my project every time I've contacted them. And are also very knowledgeable. If they don't know something they're completely honest about it and come back with answers later. :) TOP SERVICE LADIES! returning happy customer.
28. Juni 2025
Antwort von Bert & May
Thank you for your fantastic review, your comments will be passed onto Ella and Dulcie. We look forward to your next order!
Bert & May
Quick delivery
Quick delivery, friendly and personal customer service. Love thier products!
29. Juni 2025
Antwort von Bert & May
Thank you for your great review, we're glad to hear that your experience with us has been so positive
Bert & May
Best customer service
I'm so happy with my tiles but the customer service is the best thing about Bert and May. Thanks to Lucy Pettigrew for friendly, helpful service. I needed more tiles last minute and she checked stock and reassured me the extra order would arrive. She arranged return of my spare tiles after the project, despite it being a small order. It's so refreshing to order from a company that care. Thank you!
26. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Bert & May
Thank you for your lovely review - your comments will be passed onto Lucy. We're so glad to hear you have had a great experience with us and that our customer service has been helpful
Bert & May
It’s consistently a pleasure to work…
It’s consistently a pleasure to work with Bert & May. From product choice, to showroom assistance right through to ordering and after care, they really deliver. Their working relationship with our design practise is a really important one.
27. Juni 2025
Antwort von Bert & May
Thank you for your great review. We're so glad to hear that your experience with us has been positive, and we are looking forward to continuing our working relationship
Bert & May
Brilliant customer service from Brad
Brilliant customer service from Brad
The sample tiles are absolutely lovely particularly the really authentic and artisan made cement tiles
They stand out as a notch above the quality of others i have seen
Project not started yet but so far very happy
27. Juni 2025
Antwort von Bert & May
Thank you for your great review. Your comments will be passed onto Brad. So glad to hear that you have had a positive experience with us
Bert & May
Antwort von Bert & May
Thank you for your great review, we're glad your experience with us has been so positive
Bert & May
Very helpful and pleasant to deal with.
Imaginative designs and very helpful people - highly recommended.
18. Juni 2025
Antwort von Bert & May
Thank you for your great review, we're glad to hear that you have had a good experience with us
Bert & May
Ella was incredibly helpful in your…
Ella was incredibly helpful in your Clifton showroom and just a joy to speak to such a knowledgeable and helpful person.
29. Mai 2025
Antwort von Bert & May
Thank you for your fantastic review - your comments will be passed onto Ella
Bert & May
Antwort von Bert & May
Sorry to read your review. I have asked our customer service team to contact you urgently
Bert & May
Great experience and very helpful…
Great experience and very helpful advice and guidance.
6. Juni 2025
Antwort von Bert & May
Thank you very much for your great review
Bert & May
Amazing customer service and tile selection
Brad and Mel have been brilliant at giving the right amount of support without being pushy. I'm really excited to see the end result with the gorgeous tiles I've selected. Thank you guys :)
3. Juni 2025
Antwort von Bert & May
Thank you for taking the time to leave your super review - your comments will be passed onto Brad and Mel
Bert & May
Outstanding Customer Service
Outstanding Customer Service
Thank you to all the team but especially Claire for going above and beyond in helping me with our order.
2. Juni 2025
Antwort von Bert & May
Thank you for your great review - your comments will be passed onto Claire
Bert & May
Very good order process and prompt…
Very good order process and prompt delivery scheduled ( for Friday !)
30. Mai 2025
Antwort von Bert & May
Thank you for taking the time to leave your super review
Bert & May
Sample not arrived
I haven’t had the sample yet so can’t review.
I was contacted to say one out of stock quickly so that was good communication.
I hope the stock problem will not deter me from placing an order in the future.
29. Mai 2025
Antwort von Bert & May
Thank you for your review. Sorry to hear that one of your samples is out of stock. I have requested our customer service team to contact you regarding the issue
Bert & May
Antwort von Bert & May
Thank you for your great review - your comments will certainly be passed onto Millie
Bert & May
Very helpful advice
Very helpful advice. Also able to take tiles home to check colour match!
27. Mai 2025
Antwort von Bert & May
Thank you for your super review
Bert & May
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