Bergdorf Goodman Bewertungen 

I was told in December that I was getting a gift card for the expensive Moncler jacket that I purchased three days before a gift card event. I suggested that I could return the coat and repurchase for my order to be qualified for the event. An associate told me that I didn't need to do so - I could get the gift card in 6-8 weeks. I called them in March and was told that I was not going to get the gift card because my order did not qualify, and the person who talked to me gave me the wrong information. This company is dishonest and inconsistent. I would avoid it.

Excellent company, fast shipping and excellent sales when they have them. Very easy to return items when they do not fit.

OK, usually I am very lazy to write these reviews but I had to write this one. I call Bergdorf today 2/15 at around 7:10pm and spoke to Yeolondens and I must say she was probably one of the best employees at BG. She was very professional and was so helpful with my order. I had several poor experiences in the past especially in the store where they look you up and down and only help you based on your attire. However, this woman today made my day. Thank you so much Yeolondens!

I ordered a pair of Chloe pants and was charged via Paypal. Several days later I was informed that they actually did not have the item as advertised. Refund by Paypal will take 1-3 weeks. Customer service was not helpful. They need to update their inventory methods, and to not charge for an item until it has been verified in stock. This is the second time this has happened. Buyer beware.

First time buying here. Fast shipping. I received my item so fast. Return is also easy, if needed. I needed to exchange the size.

I used to be a Saks customer however after several bad service issues I switched to Bergdorf and Neimans online. They actually treat you like a valued customer. The few times an issue came up they took care of it asap. Merchandise shipping is prompt and company representatives are professional. Been happy so far.