We have went through a few supposedly firm mattresses purchased on Amazon but haven’t really been the ‘firm’ we wanted. The mattress we have purchased here is exactly what it says on the tin, proper f... Mehr ansehen
Unternehmen hat geantwortet
Unit 11a New Mersey Retail Park, Speke, L24 8QB Liverpool, Merseyside, GB
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We have went through a few supposedly firm mattresses purchased on Amazon but haven’t really been the ‘firm’ we wanted. The mattress we have purchased here is exactly what it says on the tin, proper f... Mehr ansehen
Unternehmen hat geantwortet
The staff at the Speke branch in Liverpool were amazing. Kelly in particular was thorough and I didnt feel pressured at all. There was a lot to consider with purchasing 2x beds and 2x mattresses in so... Mehr ansehen
Unternehmen hat geantwortet
At the Speke, Liverpool branch, Phil was fantastic! Had thorough knowledge, answered all our questions, and was just extremely helpful and patient with us he made the experience a good one.
Unternehmen hat geantwortet
Excellent service at store. Manager Kyle had good knowledge of products & gave helpful advice. timely delivery by helpful & courteous staff and great mattress
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Unit 11a New Mersey Retail Park, Speke, L24 8QB, Liverpool, Merseyside, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Gives good advice on product that is right for your requirements. Reliable delivery times and updates.

Antwort von Bensons For Beds - Speke
Left alone to browse until needed help. Sam was great explained all we needed to know. Found the right bed for us

Antwort von Bensons For Beds - Speke
Everything was made so easy for us to buy the right mattresses for us. The sales staff were very helpful. The 2 guys who delivered the mattresses and took our old one away were brilliant. Polite, funny and took real care not to damage anything while putting the mattresses into place and removing our huge super king mattress. Very impressed.

Antwort von Bensons For Beds - Speke
Upon entering the store (New Mersey Retail Park,
Speke, Liverpool, L24 8QB), we were met by Daniel G (lovely feller and very knowledgeable). Daniel asked did we need any assistance, so we explained what we were after and asked could he steer us in the right direction. He suggested that we tried the mattress selector which would show us what strength mattress would support us best. This is done on a big screen where you can physically see the pressure being applied to the parts of your body that require support. Daniel never rushed us and he gave us time to try different mattresses and discuss between ourselves which one we thought was best. We finally chose the mattress, type of bed and pillows we wanted. The overall experience was very relaxed, enjoyable and funny due to the general chit chat we were having. Thanks Daniel.
This is the third time we have used Bensons For Beds and would recommend to anyone thinking of buying a new bed, especially a new mattress as it's not a one size fits all!

Antwort von Bensons For Beds - Speke
I had a good experience because I was welcomed as soon as I entered the shop by a very kind and understanding young man named Daniel he went through every element that I needed to make a decision on what kind of bed I needed

Antwort von Bensons For Beds - Speke
The staff were friendly knowledgeable and made ordering my item very simple

Antwort von Bensons For Beds - Speke

Antwort von Bensons For Beds - Speke
My experience with Bensons for beds was excellent from entering the shop, wonderful, attentive service from staff. Delivery arrived as promised by 2 very polite, helpful and careful men. I cannot recommend Bensons highly enough. Customer service excellent from all.

Antwort von Bensons For Beds - Speke
Very, very good experience. The colleague in the store did not rush me and took a lot of care in making sure that I was buying a bed that would meet my needs. I have a severe spine problem.
The two delivery/installation staff on the day were absolutely fine and quickly and calmly took my old bed away and installed the new one. They took care not to knock anything with either the old bed on its way out or the new bed on its way in. Both were polite and courteous.
I would recommend Bensons to anyone.

Antwort von Bensons For Beds - Speke
I dealt with a salesperson called Phil who was very patient and knowledgeable about the products he sold. This was the first time I have bought a bed since my husband died( Phil did not know this) and I was very grateful for his help,

Antwort von Bensons For Beds - Speke
Tracy in store was very professional and such a good help in answering our questions would definitely recommend

Antwort von Bensons For Beds - Speke
Customer service woman at the shop was really lovely, very knowledgeable and patient with me.

Antwort von Bensons For Beds - Speke
Excellent customer service, sales person was very helpful at polite and friendly.

Antwort von Bensons For Beds - Speke
There were no problems from start to finish and we're very happy with the mattress.
The only one tiny criticism regards the slightly excessive contact, both during the initial viewing and afterwards (but this may be down to my personal preference). I'd have liked to have been given a little more time on our own to discuss, and the endless emails and text messages to confirm the delivery was extraordinary. That said, too much is far better than too little!
The delivery was spot on too, done on time and efficiently.

Antwort von Bensons For Beds - Speke
Everything was fab from walking into the shop to sleeping on my new mattress.

Antwort von Bensons For Beds - Speke
From entering the store, I was greatly impressed with the knowledge, friendliness and professional approach of Kelly at Bensons. She was so helpful and understanding of my needs. Subsequently, the delivery was hassle free with the two gentlemen giving me ongoing notification of their expected time of arrival, moving the goods to my bedroom, assembling my bed, taking away the old one for recycling and tidying up and removing the packaging. I'm very happy with the purchase and wholeheartedly recommend Bensons to my family and friends.

Antwort von Bensons For Beds - Speke
Really pleased with the service I received from Kelly at the Liverpool Speke retail store when I visited the store to enquire about purchasing a new mattress.She was very polite,personable & knowledgeable on explaining what each matttess offered.Also she was very patient as I tried a number of beds to ascertain which one best suited my needs to help me try & alleviate my lower back issues.That’s what a I call a first class service.Thank you Kelly.Received delivery of my mattress on designated day.I am delighted with my purchase.

Antwort von Bensons For Beds - Speke
This is 3rd bed we have bought recently from the Mersey Retail branch. Excellent staff there ,so friendly and accomodating especially as they allowed us to bring our little dog into shop. He needed to check he could jump up onto it.

Antwort von Bensons For Beds - Speke
From showroom to delivery excellent top rate service …. We were given all the information we needed to make an informed decision on what bed would suit my elderly mother ……. Delivery guys very helpful and polite , from start to finish bensons for beds have provided a top rate service

Antwort von Bensons For Beds - Speke

Antwort von Bensons For Beds - Speke
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