Andy and Mac the delivery drivers were really good and brought the parcels up stairs and were very friendly.great staff you have . definitely recommend you.
Unternehmen hat geantwortet
Standort
Standort wechselnUnit E Cleveland Retail Park, TS6 6UX Middlesborough, Teeside, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was informed of the different contents of the matress I wanted to buy and then was left to try each one available to me. I was given the time and space to lie down on each bed and lie on my side and... Mehr ansehen
At this time of year we don't have spare cash to spend on a new bed, so the finance option is an excellent choice. Very easy and straight forward to set up. Looking forward to receiving our new bed.
Great warm and friendly staff very help full great knowledge of mattress information not too pushy let us choose at ease would definitely recommend couldn’t fault them very helpful Thankyou
Unternehmensdetails
Über Bensons For Beds - Middlesbrough574
Vom Unternehmen geschrieben
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktinformationen
Unit E Cleveland Retail Park, TS6 6UX, Middlesborough, Teeside, Vereinigtes Königreich
- 1642468310
3.9
Gut
15 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Bensons For Beds - Middlesbrough574
So pleased to hear you received helpful, relaxed service and a seamless journey from store to delivery. Thank you for sharing,
Megan | Customer Care Specialist
Andy and Mac the delivery drivers were…
Andy and Mac the delivery drivers were really good and brought the parcels up stairs and were very friendly.great staff you have . definitely recommend you.
10. April 2026
Antwort von Bensons For Beds - Middlesbrough574
Thank you so much for the lovely feedback! Andy and Mac will be delighted to hear this. We really appreciate the recommendation,
Megan | Customer Care Specialist💜
none of the pieces were numbered or had…
none of the pieces were numbered or had a letter on. All of the screws, dowels and other bits were all just thrown loose in a bag inside the packaging. The bed i ordered for my son was an absolute nightmare to assemble a (High sleeper with a Desk and sofa underneath) i called the store for some assistance they were not willing to help or offer any assistance unless i paid for one of their "Friends" to come out to help us.
22. Oktober 2025
Antwort von Bensons For Beds - Middlesbrough574
Thank you for sharing your feedback, and we’re very sorry to hear about the difficulties you experienced assembling your son’s bed Andrew. This isn’t the experience we want for our customers.
We have since spoken with you directly and reviewed your concerns. We can confirm that this product is a self‑assembly item, and although the parts are not individually numbered, they can be identified using the visual guide in the assembly instructions.
We’re also sorry you felt unsupported when contacting the store. While we don’t provide in‑store assembly, we do work with independent professionals for customers who prefer assistance.
Thank you again for raising this — your feedback helps us improve. If you need anything further, we’re here to help,
Megan at Customer Care
Delivery was perfect
Delivery was perfect, it was on time by two polite lads Reece and Kieran. Can't fault the service
15. Januar 2026
Antwort von Bensons For Beds - Middlesbrough574
We appreciate you taking the time to leave us this wonderful feedback! We're so glad to hear that the delivery was perfect and on time.
Superb service
Superb service , very knowledgable , very engaging, having an expert explain the different variants and options made the process painless as it could have been overwhelming. All sorted
22. Oktober 2025
Antwort von Bensons For Beds - Middlesbrough574
We appreciate you sharing your feedback! We're happy to hear that our expert's knowledge and engaging approach made the process easier for you. We are glad everything is sorted.
Thank you for your review – Lauryn at Customer Care 💜
Staff were informative and not pushy
17. September 2025
Antwort von Bensons For Beds - Middlesbrough574
We appreciate your feedback! We are so glad our staff was informative and not pushy during your visit with us.
Thank you,
Lauryn at Customer Care.
Given information then given time to try each option.
I was informed of the different contents of the matress I wanted to buy and then was left to try each one available to me. I was given the time and space to lie down on each bed and lie on my side and back to test how my body was supported. The pay process was explained and also delivery dates and times. I could not fault the help and time it took to complete the process. I will use this company again should i need another bed.
6. Januar 2024
Mark Hood was very helpful
Mark Hood was very helpful. Getting us exactly what we want. Also at a fantastic price
Big thank you
4. August 2023
Antwort von Bensons For Beds - Middlesbrough574
Hello Martin.
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Mark can be aware of the great job he is doing. - Team Bensons
Very helpful in finding what I needed…
Very helpful in finding what I needed and showing me around couldn't have asked for anything better thanks
27. Juni 2023
Antwort von Bensons For Beds - Middlesbrough574
Thankyou so much for sharing your experience - Team Bensons
Poor quality and we still have no bed!
We had to return a headboard that was badly damaged with a big gash in it. They replaced it but with missing bolt screw holes in it. We know it comes from China, and clearly, the quality control is poor. We have spent £1000 and 6 weeks later, but we still do not have a bed with various stuff lying around in our bedrooms. Will demand a refund and off to Barker and Stonehouse where we should have gone in the first place.
23. März 2023
Bewertung ohne vorherige Einladung
Paul the assistant was very patient and…
Paul the assistant was very patient and talked me through the mattresses that were most suitable for me
23. Februar 2023
Great warm and friendly staff very help…
Great warm and friendly staff very help full great knowledge of mattress information not too pushy let us choose at ease would definitely recommend couldn’t fault them very helpful Thankyou
3. Januar 2023
Finance option is a dream!
At this time of year we don't have spare cash to spend on a new bed, so the finance option is an excellent choice. Very easy and straight forward to set up.
Looking forward to receiving our new bed.
26. Dezember 2022
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.