Lena (staff member) was excellent! She was professional, knowledgeable and friendly. She guided us through our options and helped us choose the best mattress for our needs. There was a brilliant offer... Mehr ansehen
Standort
Standort wechselnUnit 8a Birstall Shopping Park, Birstall, WF17 9DT Leeds, Yorkshire, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Staff member that helped us wasn’t pushing, answered any questions we had, had a laugh and a joke with our children along with a few other staff members. Would highly recommend this store and staff me... Mehr ansehen
Unternehmen hat geantwortet
We had a really positive experience with Sonya at that Birstall branch. She helped us find the right bed and mattress combination for our new loft conversion. Delivery was also very straightforward... Mehr ansehen
Unternehmen hat geantwortet
Staff were welcoming without being pushy. Asked what we were looking for and listened to our needs, then showed us exactly what we were thinking of..... the staff member (Craig) explained everything... Mehr ansehen
Unternehmensdetails
Über Bensons For Beds - Leeds673
Vom Unternehmen geschrieben
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktinformationen
Unit 8a Birstall Shopping Park, Birstall, WF17 9DT, Leeds, Yorkshire, Vereinigtes Königreich
- 1924422381
4.8
Hervorragend
527 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Craig was so helpful
Craig was so helpful, liked his relaxed but informative approach.
2. Januar 2026
Antwort von Bensons For Beds - Leeds673
Thank you for sharing! We’re delighted Craig’s friendly and informative style made your experience a great one.
Looking forward to welcoming you back soon,
Megan at Customer Care!
Excellent customer service
Excellent customer service. Made us feel valued but not overwhelmed and came out with exactly what we wanted.
28. Dezember 2025
Antwort von Bensons For Beds - Leeds673
We appreciate you sharing your experience! We are so glad to hear that you felt valued and found exactly what you wanted with our service. Thank you for your positive review – Lauryn at Customer Care 💜
Delivery men wouldn't take half the…
Delivery men wouldn't take half the boxes upstairs and had to do it all myself. What did I pay delivery charge for
22. Dezember 2025
Antwort von Bensons For Beds - Leeds673
We regret the delivery fell short of expectations, and you had to move boxes yourself. We appreciate you bringing this to our attention. I have emailed you to discuss this matter further.
Thank you - Lauryn at Customer Care
Bed purchase
Went just look at beds but with such good service we decided to buy there and then. We were talked through the many types of mattresses and bases. We tried out the sleep pro which helps determine the type of mattress we should have as well as the type of pillow. Both correct as the mattress eventually chosen appeared to be very comfortable. Craig was very helpful.
16. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Leeds673
Thank you for sharing your experience with us Wendy! We’re thrilled to hear Craig provided such great service and that the Sleep Pro helped you find the perfect mattress and pillow. Enjoy your new bed, and we look forward to seeing you again,
Megan at Customer Care
Great
Great service. Tried the mattress before bought and used the test machine to get correct firmest
12. Dezember 2025
Antwort von Bensons For Beds - Leeds673
We're happy to hear that you found our service great. Thank you!
Team Bensons - Jess
Antwort von Bensons For Beds - Leeds673
We appreciate you taking the time to leave us such wonderful feedback. We're so glad you are pleased with our service and bed!
Thank you, Team Bensons - Jess
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Very professional.
7. Dezember 2025
Antwort von Bensons For Beds - Leeds673
We appreciate your positive feedback! We are so glad our staff was friendly, knowledgeable, and professional during your visit. Thank you - Stewart - Team Bensons
Kelly the assistant was so…
Kelly the assistant was so knowledgeable and helpful.
And gave good advice, couldn't fault her.
8. Dezember 2025
Antwort von Bensons For Beds - Leeds673
Thank you for your lovely feedback Patricia! We’re thrilled Kelly provided such helpful and knowledgeable service.
We’d love to serve you again in the future.
Megan at Customer Care
Great service and product
Great service, helpful and friendly staff and the beside cabinets we bought are lovely looking, well put together and are amazing with the strip light and usb charger.
5. November 2025
Antwort von Bensons For Beds - Leeds673
Thank you for your fantastic feedback Rosemary! We’re thrilled you love your new bedside cabinets and that our team made your experience so positive.
Thanks for choosing us—we’re grateful!
Megan at Customer Care
Sales team was knowledgeable
Sales team was knowledgeable, a people person, Give you enough time to choose
13. November 2025
Antwort von Bensons For Beds - Leeds673
We're happy to hear that our sales team's knowledge and patience helped you. Thank you for your positive feedback; we appreciate it!
– Thank you, Jess- Team Bensons
Knowledgeable salesman
Mo was very knowledgeable and able to advise which would be the best matress, taking into consideration our differing needs. He gave us plenty of time to decide which mattress we wanted. Never pushy.
25. November 2025
Antwort von Bensons For Beds - Leeds673
We appreciate you sharing your positive experience! We are so happy to hear that our team member's knowledge and patience helped you find the perfect mattress to suit your individual needs.
– Thank you, Jess- Team Bensons
Amazing service! Thank you so much
After a nightmare experience with a different company, Bensons for beds have been an absolute winner!
From the shop assistant who reassured me about my worries, to the constant updates and communication, available to speak to and support and help. To the fantastic delivery team, Ryan and Karl, who were an absolute delight! Nothing has been a bother. Fast, efficient and helpful.
Thank you so much for everything.
18. November 2025
Antwort von Bensons For Beds - Leeds673
We're happy to hear that our team provided reassurance, support, and efficient delivery after your previous experience. It's great to know that our communication and assistance were helpful. Thank you so much for your positive feedback!
– Thank you, Jess- Team Bensons
Brilliant customer service
Great customer service, spent time talking us through each stage and making sure we got the right mattress for us both. Didn’t feel pushed to choose one and shown plenty of options.
29. November 2025
Antwort von Bensons For Beds - Leeds673
We're happy to hear that our customer service was helpful in guiding you through the selection process. We're glad you felt comfortable finding the right mattress for your needs. Thanks for your feedback!
Highly recommend the Birstall store
Highly recommend the Birstall store. Excellent service by Craig
27. November 2025
Antwort von Bensons For Beds - Leeds673
Thank you so much for your great review, Louise! This is exactly the service we strive to give to our customers. - Team Bensons
Excellent all round experience
Excellent choice , knowledgeable staff, quality products.
24. November 2025
Antwort von Bensons For Beds - Leeds673
Thank you for highlighting our excellent product selection and knowledgeable staff. We’re thrilled to know you found the quality and service you were looking for—it’s exactly what we strive to deliver every day.
Thank you for your positive review 💜 – Lauryn at Customer Care
Very efficient & helpful.
I had limited time when i was looking for a mattress for my son. I browsed the shop for 2 mins then approached the reception desk where a lady immediately asked if she could help.
I told her what i was looking for & my budget. She was quick efficient & helpful.
19. November 2025
Antwort von Bensons For Beds - Leeds673
Thanks for sharing Louise! We’re so glad our team member was quick, efficient, and helpful in finding the right mattress for your son within your budget. Great to hear we could make the process stress-free! Megan at Customer Care🌟
Terrible selling goods they know to be faulty then refusing to repair them
Bought some wardrobes which they know have a technical fault on the doors. Both technicians including the one they sent out said that they know they have a fault on the doors.. there was a report done by Oliver Hartley backed up by an engineer. They now say it’s our fault because we should attach them to the wall so the fitter that they send out won’t attach them to the wall but the person who purchases them has to..
They clearly have a well rehearsed excuse as this issue apparently has been going on for over five years
4. November 2025
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Leeds673
We appreciate you bringing this to our attention. We're sorry to hear about the issues you've experienced with the wardrobes and the doors. We do advise for all wardrobes to be attached to the wall for health and safety reasons. I do appreciate your comments and these will be reported back so we can improve our services.
Thank you for your review,
Lauryn at Customer Care.
Craig at the Birstall store was very…
Craig at the Birstall store was very helpful and informative.
14. November 2025
Antwort von Bensons For Beds - Leeds673
We're happy to hear that you found our team member Craig helpful and informative! We appreciate your positive feedback and will pass this along to him.
Until next time, thank you
Megan at Customer Care
Great service
Bought wardrobes and were very impressed with the information given regarding all our options and suggestions about configuration.
Clear pricing and it didn't harm that the buy one get one half price saved us some money.
Many thanks to Kelly for all her help.
9. November 2025
Antwort von Bensons For Beds - Leeds673
This is a fantastic review. Thank you so much for taking the time to leave us some positive comments on our sales staff an promotions – Thank you, Anthea - Team Bensons
Great shop with fabulous choices
Great shop with fabulous choices. Very well skilled and personable staff that were able to help us choose our beds with great expertise, excellent delivery service arrived on time, set up three beds perfectly and took away all packaging. Would highly recommend Bensons for beds . Also excellent beds. Best nights sleep in years
9. November 2025
Antwort von Bensons For Beds - Leeds673
We really appreciate the time taken to leave us this review. We trust you will continue to experience great comfort with this mattress. Thank you, Anthea- Team Bensons
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.