The staff in store were very friendly and helpful. The delivery service was ahead of schedule with the lads informing us of this the day before. They delivered our mattress into the bedroom, unpacked... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 2 Telford Retail Park, Telford Street, IV3 5LU Inverness, Inverness-shire, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Good honest advice from the moment we walked into the shop, and very reasonable prices. The delivery was well co-ordinated, communication was great. The delivery men were very polite and helpful.
Efficient, courteous and value for money. One of the best big brand customer services experience in a long time.
I was looking for a mattress (150-200) for my daughter. After review of availability and delivery time, the team proposed me a special offer and delivered the mattress as expected and in time ! A very... Mehr ansehen
Unternehmensdetails
Über Bensons For Beds - Inverness744
Vom Unternehmen geschrieben
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktinformationen
Unit 2 Telford Retail Park, Telford Street, IV3 5LU, Inverness, Inverness-shire, Vereinigtes Königreich
- 1463711010
4.9
Hervorragend
191 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Good honest advice from the moment we…
Good honest advice from the moment we walked into the shop, and very reasonable prices. The delivery was well co-ordinated, communication was great. The delivery men were very polite and helpful.
18. Juli 2026
Efficient
Efficient, courteous and value for money. One of the best big brand customer services experience in a long time.
23. Juli 2026
Bewertung ohne vorherige Einladung
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Very good customer service
The staff in store were very friendly and helpful. The delivery service was ahead of schedule with the lads informing us of this the day before. They delivered our mattress into the bedroom, unpacked and installed it then removed all the wrappings.
17. Juli 2026
Antwort von Bensons For Beds - Inverness744
We're so pleased to hear about your excellent experience with our team! It's wonderful that our in-store staff were friendly and helpful, and that our delivery service was ahead of schedule. We're especially glad our delivery team installed your mattress and removed all the wrappings.
Antwort von Bensons For Beds - Inverness744
We're glad you found delivery quick and our team helpful!
Team Bensons
Very helpful staff
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Inverness744
Thank you for your feedback!
Team Bensons
excellent customer serviced from Steven…
excellent customer serviced from Steven and Wullie, they went out of their way to be very helpful, Thanks boys, I hope you get some recognition for your hard work.
The guy in the Inverness store was very helpful, helping me to chose the right bed and was very informative for what happens next,
14. Juni 2026
Antwort von Bensons For Beds - Inverness744
We are so pleased to hear about your excellent experience! It's wonderful that our team went out of their way to be helpful and informative. Thank you for your kind feedback.
Team Bensons
Outstanding
They delivered my bed bang on time and they kept me in the loop in regards to delivery, the guys even took my old beds downstairs for me, they went above and beyond their role. They even demonstrated how to assemble the lifting mechanism.
Very police lads, thank you
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Inverness744
We're so pleased to hear about your excellent delivery experience! It's wonderful that our team kept you informed and went above and beyond. Thank you for your kind words.
Team Bensons
Excellent service
Great service from staff in shop when choosing bed. Great service from very friendly, helpful delivery guys
24. Mai 2026
Antwort von Bensons For Beds - Inverness744
We're so pleased our team provided great service in-store and during delivery. Thank you for sharing your positive experience!
Team Bensons
From purchasing the bed everything was…
From purchasing the bed everything was very smooth. Having had a tv bed for years I knew what I wanted and the young man was very helpful. When the bed arrived the 2 delivery men were lovely they were quick and efficient at putting my bed together. I think they appreciated Having a nice empty space to work in. All in all everything was done very professionally.
22. Mai 2026
Antwort von Bensons For Beds - Inverness744
We're so pleased to hear that your bed purchase was smooth and that our team member was helpful. It's wonderful that the delivery team was quick and efficient. Thank you for your positive feedback!
Team Bensons
Rhuaridh was very attentive and patient…
Rhuaridh was very attentive and patient with us. The usual differences of opinion between husband and wife 🤣
He took his time explaining all the different types of mattress, and my wife was very impressed with his guidance re mattresses suitable for menopause! A serious consideration nowadays, and often overlooked.
We really appreciated his advice and will happily recommend in the future!
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Inverness744
We're so pleased to hear about your positive experience! It's wonderful that our team member was attentive and patient, taking the time to explain mattress types and offer guidance, especially regarding menopause considerations. We appreciate your recommendation.
Team Bensons - Jess
When we went to buy a bed
When we went to buy a bed, the staff were really helpful and knowledgeable and were able to answer all our questions. The comms around delivery were very good and the guys who delivered the bed gave us plenty of notice and took everything upstairs for us. Excellent service all round.
8. Mai 2026
Antwort von Bensons For Beds - Inverness744
We're delighted the staff were helpful and knowledgeable when you bought your bed. It's great to hear the delivery communication was good and the team took everything upstairs. Thank you for your positive feedback!
Team Bensons
Team Bensons
Excellent
Excellent service from choosing the bed to delivery and set up. Communication all the way. Would certainly recommend.
8. Mai 2026
Antwort von Bensons For Beds - Inverness744
We're happy you received excellent service from start to finish, including communication. We appreciate your recommendation; it means a lot to us!
Team Bensons
Very helpful staff in store and good…
Very helpful staff in store and good communication up to the successful delivery.
2. Mai 2026
Antwort von Bensons For Beds - Inverness744
We appreciate you sharing your experience! It's great to hear our staff were helpful and our delivery communication was good. Thanks for your feedback.
Team Bensons
Antwort von Bensons For Beds - Inverness744
Thank you! 😊 We’re glad you received great customer service from our staff.
We’re delighted to have met your expectations. Please don’t hesitate to reach out if we can assist you again,
Megan | Customer Care Specialist🛏️
The guys assembling my bedroom…
The guys assembling my bedroom furniture were great ,friendly and professional. I got a call and hour before they arrived they worked quickly and tidied everything up when they finished. I'm delighted with my wardrobe,chest of drawers and bedside lockers . Thank you
23. April 2026
Antwort von Bensons For Beds - Inverness744
We're so glad the assembly team were friendly and professional! It's great to hear they worked quickly and tidied up afterwards, and that you're delighted with your new furniture.
Thank you for your positive review – Lauryn at Customer Care 💜
Delivered on time
Delivered on time. Regular updates given. Knew our time slot in advance. Only gripe got charged £67 for deliver which we were not aware of until read invoice.
17. April 2026
Antwort von Bensons For Beds - Inverness744
Thank you for your feedback. We’re pleased everything was delivered on time, with regular updates and a clear delivery slot. We’re sorry for any surprise regarding the delivery charge shown on the invoice—this certainly isn’t the experience we want our customers to have and will feed this back internally.
Your feedback means a lot to us — thank you for choosing us,
Megan | Customer Care Specialist
Great service
Great service! Very helpful and knowledgeable. Delivery available around our request and done within time scale given by 2 very pleasant men. I would definitely recommend!
18. April 2026
Antwort von Bensons For Beds - Inverness744
Thank you for the great feedback! We’re so pleased you found our service helpful, knowledgeable, and flexible around your delivery needs — and that our friendly delivery team made everything run right on time. Thanks so much for the recommendation!
Thank you for your positive review - Lauryn at Customer Care 💜
Sales and Delivery service first class
In store service was very helpful. The staff were well trained and got me and my wife to a good solution quickly based on our requirements. Delivery went very smoothly , thanks to Steven & Wullie
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Inverness744
Thank you for your great feedback! We’re pleased our well‑trained in‑store team helped you and your wife find the right solution quickly, and that delivery went smoothly with Steven and Wullie.
Your feedback means a lot to us — thank you for choosing us,
Megan | Customer Care Specialist💜
Helpfull and friendly staff
9. April 2026
Antwort von Bensons For Beds - Inverness744
Angus Martin,
We're so glad our staff was helpful and friendly! We appreciate your positive feedback and support.
Team Bensons - Jessica
Whole experience has been excellent…
From beginning of purchase within the Inverness branch to the delivery of the purchase, the service from Bensons has been superb.
Gentleman in the shop was excellent and knowledgeable and the two gentlemen who delivered the mattress were extremely pleasant and helpful
28. März 2026
Antwort von Bensons For Beds - Inverness744
Thank you for the fantastic feedback! 😊 We’re delighted to hear the service was superb from the Inverness store right through to delivery. It’s great to know our in‑store colleague was knowledgeable and that the delivery team were so pleasant and helpful. Enjoy your new mattress and sleep well,
Megan | Customer Care Specialist
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.