We enquired about a bed in February of this year, being aware that we would not be ready for delivery until possibly June. This was not a problem for John at the Crewe shop, he took us on a full tour... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
We enquired about a bed in February of this year, being aware that we would not be ready for delivery until possibly June. This was not a problem for John at the Crewe shop, he took us on a full tour... Mehr ansehen
Unternehmen hat geantwortet
Bed buying made easy. From entering the Crewe store to completing our purchase we were looked after by Jon. His knowledge of the products was second to none. He explained the different types of beds... Mehr ansehen
Unternehmen hat geantwortet
We bought a discount sofa bed from the retail park shop in Crewe. The salesman Dave is wonderful. He offered us flexibility so that we paid first and got the item after our new house is ready. On the... Mehr ansehen
When we entered the store after a few minutes We were approached by a member of staff to ask if we needed help but the lady didn’t pester us she left us to look around first. When we needed help she w... Mehr ansehen
Vom Unternehmen geschrieben
Grand Junction Retail Park, CW1 2RP, Crewe, Cheshire, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
A super saleswoman, Claire, was very helpful.
I told her my budget and what I wanted and she showed me the options, which were many.
I bought a new mattress from Bensons for Beds in Crewe today. Excellent friendly staff - Claire in my case - and I also benfitted from £50 off the price of what I purchased.
Our sales person John was brilliant, very knowledgeable and helped us find the perfect mattress for both our sleeping positions. After visiting a few different bed shops with pushy sales staff we returned to b4b as it was very good quality and reasonably priced. The 8 year guarantee helped seal the deal and they even have a mattress recycling service for our old one.
We had a great experience buying a new bed at the crewe depot on the reta park. A lovely lady who worked there was so friendly and extremely helpful. She not only helped us buy the correct mattress that was best suited to us but also the frame of the bed. She was wonderful. I hope this feedback is given to her as she deserves to be told how great she truely was. Thankyou so much. Kind regards Lisa & Jon Downing purchased bed on Saturday 14th Jan 2023.
Great selection of mattresses to try. Jon was helpful and informative without being pushy
Great experience from the crewe store with John. Very knowledgeable on product we wanted and made sale smooth. Also the store was very accommodating of our children who wanted to test all the beds 😆
We were able to be left to choose what we wanted , but we had guidance from the jonathon
great customer experience from Jonathan
Ordered two beds.
First delivery was cancelled 5 times. Sometimes this was done with no notice at all despite taking the day off work.
Couldn’t get hold of any one in customer services despite sending emails and calling.
Had to pay £50 cash to a delivery driver despite paying for delivery already. Was told by the branch I would get it back…… never did.
Second bed took from September to end of December to be delivered. It arrived in ripped plastic, which meant the mattress was covered in dirt.
It’s the second time I’ve used Bensons, it will be my last.
Really good experience! Dave was really informative and friendly!
Claire has been amazing, she went out of her way to get us a great deal.
When we entered the store after a few minutes We were approached by a member of staff to ask if we needed help but the lady didn’t pester us she left us to look around first. When we needed help she was knowledgable and helpful but no pressure was put on us at all. The other staff were friendly too. The whole experience was positive, the staff were unobtrusive but there when needed.
We bought a discount sofa bed from the retail park shop in Crewe. The salesman Dave is wonderful. He offered us flexibility so that we paid first and got the item after our new house is ready. On the day we collected the sofa bed, he even went so far as to help us disassemble part of the furniture so that it can fit into the back of my small vehicle. We are very grateful for his excellent service indeed.
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.