The bed choosing and buying experience at the now-closed Cambridge branch was excellent - I hope the salespeople have good new jobs. Unfortunately the bed was damaged on delivery and I had to wait an... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 8 Cambridge Retail Park, CB5 8JL Cambridge, Cambridgeshire, GB
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Das sagen Bewerter
We went to the shop on the last day of its closing sale and got a very good deal for a mattress. Despite only having limited stock left, the team made sure they understand my needs and recommended... Mehr ansehen
Unternehmen hat geantwortet
Rinsha was so amazingly patient and helpful in our search and purchase of a new mattress. With such an expensive item we came back a few times to be sure, and she was always so accommodating, offering... Mehr ansehen
Unternehmen hat geantwortet
Visited Bensons for beds - Cambridge Sunday 6th Sept 2026 and the experience was excellent. Plenty of beds to chose and many staff available to help. When shopping I like to be left alone so that I ca... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Bensons For Beds - Cambridge
Vom Unternehmen geschrieben
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktinformationen
Unit 8 Cambridge Retail Park, CB5 8JL, Cambridge, Cambridgeshire, Vereinigtes Königreich
- 1223356994
4.8
Hervorragend
417 Bewertungen
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The bed choosing and buying experience…
The bed choosing and buying experience at the now-closed Cambridge branch was excellent - I hope the salespeople have good new jobs. Unfortunately the bed was damaged on delivery and I had to wait an extra month. However, all the humans I spoke to personally were very helpful - for instance calling the Huntingdon branch up for help when the Cambridge one had closed, and the delivery / assembly team were excellent. I would buy again from them.
6. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Cambridge
Thank you for your kind words! We're thrilled to hear you had a great experience with our team, even amidst the challenges. Your feedback means a lot to us, and we're glad our staff could assist you. We appreciate your understanding and look forward to seeing you again in the future,
Megan | Customer Care Specialist
I had an excellent experience got…
I had an excellent experience got expensive beds for my family at affordable prize Cambridge store was closing the lady there was so nice thanks so much
22. September 2026
Antwort von Bensons For Beds - Cambridge
Thank you for your wonderful review! We're thrilled to hear you found great beds at affordable prices. Our team is dedicated to providing excellent service, and we're glad you had a positive experience. We appreciate your support and hope your family enjoys their new beds!
Everything is fine .
Everything is fine .
I haven't have any problems.
The seller man have a good attention.
Just I will recommend 👌 👍
22. September 2026
Antwort von Bensons For Beds - Cambridge
Thank you for your fantastic review! We are so pleased to hear that everything was fine and that you had no problems. It's wonderful to know that our team provided good attention, and we truly appreciate your recommendation!
Team Bensons
Antwort von Bensons For Beds - Cambridge
We're so happy to hear you're enjoying your lovely new mattress and that you received great service and delivery! Thank you for sharing your wonderful feedback with us.
Team Bensons
Last day huge bargain
We went to the shop on the last day of its closing sale and got a very good deal for a mattress. Despite only having limited stock left, the team made sure they understand my needs and recommended the best mattress available.
As a returning customer, it saddens me that the shop is closing. The shop manager, Monju, has been helpful, knowledgeable and friendly as always. I hope Bensons can find a new location in Cambridge soon - I will definitely return if so.
19. September 2026
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Cambridge
Thank you for your kind words! We're thrilled you found a great mattress and that Monju provided excellent service. We're sad to close but appreciate your support. We hope to return to Cambridge soon and look forward to welcoming you back. Your loyalty means the world to us!
Fabulous service & delivery from…
Fabulous service & delivery from Bensons. The 2 delivery chaps were excellent
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Cambridge
Thank you for your wonderful review! We're thrilled to hear you had a fabulous experience with our service and delivery team. Our staff works hard to ensure every delivery is smooth and enjoyable. We appreciate your support and look forward to serving you again!
Fantastic staff shame it’s closing down
18. September 2026
Antwort von Bensons For Beds - Cambridge
Thank you for your kind words about our staff! We truly appreciate your support. While it's sad to say goodbye, we are grateful for the memories we've created together. We hope to see you again in the future!
Rinsha was so amazingly patient and…
Rinsha was so amazingly patient and helpful in our search and purchase of a new mattress. With such an expensive item we came back a few times to be sure, and she was always so accommodating, offering great advise and support. The Manager Monju was equally as friendly and helpful. I’d genuinely recommend Bensons for Beds in Cambridge to anyone!
13. September 2026
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Cambridge
We're so pleased to hear about your positive experience with us! It's wonderful that our team was so patient and helpful throughout your mattress search and purchase, especially given the importance of such an item. We're delighted that you felt well-advised and supported, and that our manager also contributed to a friendly and helpful visit. Thank you for your genuine recommendation!
Team Bensons
Friendly and helpful
9. September 2026
Antwort von Bensons For Beds - Cambridge
Thank you for your wonderful review! We're so pleased to hear that our team was friendly, Team Bensons!
Visited Bensons for beds Cambs
Visited Bensons for beds - Cambridge Sunday 6th Sept 2026 and the experience was excellent. Plenty of beds to chose and many staff available to help. When shopping I like to be left alone so that I can decide what product is best for me. The staff did exactly that and engaged when asked for help. The sale representative Rinsha was excellent and had great understanding of the products and her service was fantastic very helpful and friendly, well done Rinsha you were amazing, I will never forget the experience, thank you.
6. September 2026
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Cambridge
We're delighted to hear that you had an excellent experience at our Cambridge store! It's wonderful to know you were able to browse at your own pace while still having support available when you needed it. We're especially pleased that Rinsha's product knowledge, friendly approach, and outstanding service made such a lasting impression. We'll be sure to pass on your kind words. Thank you for sharing your experience with us!
💜 Thank you for your positive review - Lauryn at Customer Care 💜
Outstanding service from Lorenzo at Bensons for Beds!
I recently visited the Bensons for Beds store in Cambridge and had a fantastic experience, entirely thanks to Lorenzo.
He was exceptionally helpful, knowledgeable, and patient throughout the process, making sure I found exactly what I needed without any pressure. Excellent, friendly customer service like this is rare to find. Thank you, Lorenzo, for all your help.
1. August 2026
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Cambridge
Thank you for your wonderful feedback! We're thrilled to hear about your fantastic experience with Lorenzo. Our team is dedicated to providing exceptional service, and it's great to know Lorenzo made a positive impact. We appreciate your support and look forward to welcoming you back to Bensons for Beds!
I love my new dunlopillows
I love my new dunlopillows
I got served by Lorenzo,what a caring knowledgeable man
He made my shopping experience fun and painless
I recommend asking for him to serve you great sale on now instore
15. August 2026
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Cambridge
Hello Kelly,
Thank you for your review! 😊 We're delighted to hear our staff were amazing and helped make your experience such a positive one. We'll be sure to share your kind words with the team, who will be thrilled to know they made a difference.
Thank you for choosing us, and we hope you enjoy your purchase,
Megan | Customer Care Specialist✨
Monju the manager at the Cambridge…
Monju the manager at the Cambridge store, was absolutely amazing! Customer service second to none and took his time to explain all the options available! Polite and friendliness of him was the ultimate reason we brought the items!
26. August 2026
Antwort von Bensons For Beds - Cambridge
Thank you for your wonderful feedback! We're thrilled to hear that Monju provided you with exceptional service and helped you find the perfect items. We appreciate your support and look forward to serving you again soon!
The manager was really positive despite…
The manager was really positive despite the branch closing which is a shame as it is our go to in Cambridge the whole experience was easy and even down to the delivery guy used to deliver the bed from the branch
Brilliant service
25. August 2026
Antwort von Bensons For Beds - Cambridge
Hi Mark,
Thank you for your wonderful review! 😊 We're delighted to hear you had such a positive experience from the store right through to delivery. It's especially lovely to know our manager remained so positive and helpful, even during the branch closure. We'll also make sure your kind words are shared with the delivery team. Thank you for your loyalty to our Cambridge store over the years! Here’s to comfier nights and happier mornings,
Megan | Customer Care Specialist⭐
Brilliant
Brilliant - from buying the bed in Cambridge to the excellent delivery crew - I have been very happy with the service,
28. August 2026
Antwort von Bensons For Beds - Cambridge
Thank you for your wonderful review! We're thrilled to hear that you had a great experience from start to finish. Our team works hard to ensure excellent service, and it's rewarding to know we met your expectations. We appreciate your support and hope you enjoy your new bed!
Hi we had a great experience with…
Hi we had a great experience with Benson beds
The assistant at the shop was attentive and kind very willing to help to find the best item
The arrival of my bed was also excellent with the drives carlos,adam very polite and friendly,l was very impressed when they had special shoes covers to enter my home which had a cream carpet
Many thanks
24. August 2026
Antwort von Bensons For Beds - Cambridge
We're so pleased to hear you had such a great experience with us! It's wonderful that our shop assistant was attentive and kind, helping you find the perfect item. We're also delighted that your bed's arrival was excellent, and that our delivery team, Carlos and Adam, were polite, friendly, and used shoe covers to protect your cream carpet. Thank you for your kind words!
Team Bensons
I had a fantastic experience with…
I had a fantastic experience with Benson at Beds Cambridge. The store manager was incredibly helpful, friendly, and professional throughout the whole process. He took the time to understand exactly what I was looking for, answered all my questions, and made the whole experience relaxed and straightforward.
What really stood out was how much they genuinely take care of their customers. The level of care, attention, and personal service was exceptional, and it’s clear that customer satisfaction is a real priority for the team.
It’s such a shame that the Cambridge store is closing down, especially when you experience this kind of excellent customer service. The store manager is a real credit to the store, and I’m sure many customers will miss the team.
I would highly recommend Benson and the Beds Cambridge team to anyone. Excellent service, genuine care, and a fantastic customer experience from start to finish.
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Cambridge
Thank you for your kind words about your experience at Beds Cambridge! We are sad to hear the store is closing, but we are grateful for our amazing team and customers like you. It's our priority to provide exceptional service and care, and we are thrilled to hear we exceeded your expectations. Thank you for recommending us,
Megan | Customer Care Specialist
Store Manager Monju is brilliant
Store Manager Monju is brilliant. He is very professional, knowledgeable, kind and friendly, and someone you can genuinely trust. He truly cares about his customers and always goes above and beyond to make sure they are well looked after. Excellent customer service from a fantastic manager.
18. August 2026
Antwort von Bensons For Beds - Cambridge
We're so pleased to hear such wonderful feedback! It's fantastic that our manager provided such professional, knowledgeable, kind, and friendly service. We're delighted to know they truly care about customers and go above and beyond.
Team Bensons
My husband and I are in our eighties…
My husband and I are in our eighties and haven't bought a bed in years. We didn't know how things have moved on and we found your Cambridge store so helpful and patient in their dealings with us. Kieran went out of his way to explain different mattresses etc. and even delivered a bedside table, no longer deliverable under house rules.
30. Juli 2026
Antwort von Bensons For Beds - Cambridge
We're so pleased to hear about your positive experience at our Cambridge store! It's wonderful that our team was so helpful and patient, and went above and beyond to assist you. We truly appreciate your kind words.
Team Bensons
Quality & great customer service
Polite, on time delivery and high quality bed.
Benson for Beds,delivered on time and kept the delivery information constant.
Sales staff member in Cambridge showroom was exceptional & very professional also.
Thank you.
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Cambridge
We're so pleased to hear about your positive experience! It's wonderful that your delivery was on time with constant updates, and that you're happy with the quality of your bed. We're especially delighted that our sales team member in the Cambridge showroom was exceptional and very professional. Thank you for your kind words!
Team Bensons
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