The salesman in the store was knowledgeable, not pushy, friendly, professional and assured me that my time sensitive order would be delivered on the agreed date. Bensons kept me updated with the pro... Mehr ansehen
Standort
Standort wechselnUnit 4a Beckton Triangle Retail Park, E6 6LH Beckton, London, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Really good experience using Bensons for the first time. The sales person in Beckton (Jay) was really knowledgeable about the products, and not pushy with sales at all. Delivery was on the day specifi... Mehr ansehen
Unternehmen hat geantwortet
We had a fantastic experience at Bensons for Beds (Beckton) thanks to Cheriene. She was extremely knowledgeable, personable, and patient throughout the whole process. She took the time to understand... Mehr ansehen
Unternehmen hat geantwortet
At the Beckton store, the staff were friendly. The service we received from Sharice, in particular, really made the experience easier. She approached us to check if we had any queries and provided add... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Bensons For Beds - Beckton
Vom Unternehmen geschrieben
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktinformationen
Unit 4a Beckton Triangle Retail Park, E6 6LH, Beckton, London, Vereinigtes Königreich
- 2085070533
4.8
Hervorragend
235 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Good customer service
Good customer service was received, the advisor saved me money off the product I purchased.
29. Juni 2025
Antwort von Bensons For Beds - Beckton
Thank you for sharing your experience! We're thrilled to hear our advisor was able to save you money on your purchase and provide excellent customer service. We value your business, Megan at Customer Care
Excellent delivery & construction.
Excellent delivery & construction.
The task of assembling the bed was taken with care and expertise by two very polite employees.
I am inspired by the diligence and decency of your staff and shall consider shopping at your store again.
1. Juli 2025
Antwort von Bensons For Beds - Beckton
Thank you for your kind words! We are thrilled to hear that our team provided excellent delivery and construction services for your new bed. We look forward to seeing you again in the future, Megan at Customer Care
I’m very happy with the all round…
I’m very happy with the all round service I received from start to finish
I am very satisfied with my bed
I got excellent customer service from the store in Becton also the manager and all the staff were definitely caring and helpful
The delivery team were very careful and helpful
1. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Beckton
We're so glad to hear you're happy with the service you received and satisfied with your bed. It's great to know that the store staff and delivery team were caring and helpful. Thank you for your positive feedback, Megan at Customer Care
Antwort von Bensons For Beds - Beckton
We're glad you found our customer service helpful and clear. Thank you for your positive feedback; it means a lot to us. Take care, Megan at Customer Care
Very reliable products
I always shop from bensons for beds their quality is very reliable especially mattress,I am using their mattress for 15 years never had any issues.
4. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Beckton
We're happy to hear that you've had such a positive experience with our mattresses for the past 15 years Amber! We appreciate your trust in our quality and reliability. Thanks for sharing, Megan at Customer Care
Excellent choice of beds including…
Excellent choice of beds including mattresses
Staff very helpful- very good customer service
27. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Beckton
We're glad you found an excellent selection of beds and mattresses. It's great to hear that our staff provided very good customer service and were helpful! Take care, Megan at Customer Care
Very helpful assistant
Nabila, the assistant who saw us coming in could not have been more helpful. She explained what was available and found exactly what we wanted. We hope the delivery process is equally as good.
8. Mai 2025
Antwort von Bensons For Beds - Beckton
Thank you for your kind words, we're so glad Nabila provided excellent service during your visit. Our delivery process is just as efficient, and we're excited to bring your desired product to you. Thank you for choosing our business.
The shop assistant was very helpful and…
The shop assistant was very helpful and explained about different beds and prices very thoroughly.
6. Mai 2025
Antwort von Bensons For Beds - Beckton
Thank you for your wonderful feedback! We're thrilled to hear that our shop assistant provided excellent service and helped you find the perfect bed. We pride ourselves on our knowledgeable and friendly staff.
Sleep well, Team Bensons💜
Antwort von Bensons For Beds - Beckton
Thank you for your kind words! We are so lucky to have such a helpful and dedicated team member. We strive to provide excellent service and support to all of our customers. Thank you for choosing us!
Sleep well, Team Bensons💜
Very happy with the way a was treated…
Very happy with the way a was treated good service.
21. April 2025
Antwort von Bensons For Beds - Beckton
Thank you so much for your kind words! Our team is always dedicated to providing exceptional service to our valued customers like you. We appreciate your support and hope to see you again soon. Sleep well, Team Bensons💜
The beds arrived before the time which…
The beds arrived before the time which was excellent. The driver and and Jack were very polite, quick and efficient in assembling the beds . I am very happy with the end result. Thank you
22. April 2025
Antwort von Bensons For Beds - Beckton
Thank you so much for your positive review! We always strive to provide exceptional service, and we are thrilled that you had a great experience with our team. We appreciate your business and hope you enjoy your new beds! - Team Bensons 💜
The assistant was extremely helpful and…
The assistant was extremely helpful and knowledgeable nothing was too much for her
16. April 2025
Antwort von Bensons For Beds - Beckton
Thank you for your kind words! Our team strives to provide the best possible service and we are thrilled to hear that our assistant went above and beyond for you. We appreciate your support and hope to see you again soon.
Sleep well, Team Bensons💜
Ayesha was really helpful
10. April 2025
Antwort von Bensons For Beds - Beckton
Thank you for your review! We're thrilled to hear that Ayesha went above and beyond to assist you. Our team takes pride in providing excellent customer service and we appreciate your recognition. We hope to have the opportunity to serve you again in the future.
Friendly and helpful staff made for our…
Friendly and helpful staff made for our positive experience.
11. April 2025
Antwort von Bensons For Beds - Beckton
Thank you for your kind words! We take great pride in our friendly and helpful staff, and we're thrilled to hear it made for a positive experience for you. We look forward to serving you again in the future.
Missing item and delivery issues.
We purchased four beds (bases, frames and mattresses). On the day of delivery despite the notes stating they should be taken to the rooms the delivery men left everything downstairs for us to take up ourselves. There was one bed base that didn’t arrive and we were not informed about this beforehand. We called customer service and were connected with a rude advisor who only offered delivery fee compensation which is not good enough. We called back the next day and spoke to someone slightly more understanding - the compensation only changed slightly and didn’t even touch the surface of the inconvenience caused. We were on the phone for an hour and honestly just gave up. Customers are spending thousands and they can’t even be bothered to compensate people appropriately after their mistakes. It’s also worth noting to be careful in store when purchasing items as they love sneakily adding insurance policies and unnecessary items at a cost. It’s worth calling in advance to check the order will be delivered correctly because there is a lot of incompetence.
25. März 2025
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Beckton
We regret to hear about the issues with your delivery and the missing bed base. We're also sorry you experienced unhelpful customer service and that the compensation was unsatisfactory. We'll address the delivery issues, customer service experience, and sales practices internally. We appreciate your feedback, Megan at Customer Care
Sales assistant was extremely helpful
Sales assistant was extremely helpful, knowledgable and polite.
21. März 2025
Antwort von Bensons For Beds - Beckton
We're happy to hear that our sales assistant was so helpful, knowledgeable, and polite! Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer Care
Antwort von Bensons For Beds - Beckton
We're happy to hear that you had such a positive experience. Thank you for your valuable feedback; we appreciate it greatly. Take care, Megan at Customer Care
Thanks to Aisha for providing more…
Thanks to Aisha for providing more details on the bed frames and mattresses and also with a discounted rates
19. Februar 2025
Antwort von Bensons For Beds - Beckton
We're happy to hear that you received detailed information on our bed frames and mattresses and that you were satisfied with the rates provided. We appreciate your positive feedback, Megan at Customer Care
Antwort von Bensons For Beds - Beckton
We're happy to hear that you had a good experience and that the sales executive was experienced. We appreciate your feedback, Megan at Customer Care
The lady who helped couldn’t have been…
The lady who helped couldn’t have been more helpful took her time didn’t rush me very pleasant in the shop.
8. Februar 2025
Antwort von Bensons For Beds - Beckton
We're happy to hear that the service you received was helpful and pleasant! Thank you for acknowledging the team member's dedication; we appreciate your feedback. Take care, Megan at Customer Care
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.