Great service and good quality. Although they didn't have what I ordered, they emailed me straight away and offered me an acceptable alternative. I received my sheet the next day as well as the partia... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Great service and good quality. Although they didn't have what I ordered, they emailed me straight away and offered me an acceptable alternative. I received my sheet the next day as well as the partia... Mehr ansehen
Unternehmen hat geantwortet
Hotel Suite Dual Layer Mattress Topper So comfortable we got a second, fast delivery, only pointer would be great to able to track the delivery. The toppers were reasonably well packaged.... Mehr ansehen
Unternehmen hat geantwortet
I would love to say that my order is high quality, but sadly, despite ordering a duvet over two weeks ago, I still haven't recieved it. Customer service, although polite, are not particularly helpful... Mehr ansehen
Unternehmen hat geantwortet
On Wednesday 5th May my wife ordered Hotel Collection 540 thread count bedlinen: 1KS Quilt set 2KS fitted sheets in Ivory. She also ordered1 pillowcase set in Navy. On Thursday we received an e mail &... Mehr ansehen
Bedlinen Direct supply luxury bedlinen from some of the UK's premium home textiles manufacturers direct to your door. Based in Manchester since 2006 we strive to give our customers the very best possible service at the best possible prices all year round.
Salford Quays, M503BB, Manchester, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 90 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great quality sheets and v good customer service - thank you. I will order again.

Antwort von Bedlinen Direct
Great service and good quality. Although they didn't have what I ordered, they emailed me straight away and offered me an acceptable alternative. I received my sheet the next day as well as the partial refund

Antwort von Bedlinen Direct
I have had no problem with Bedlinen Direct as to delivery of the product I am just extremely disappointed, and angry, about the quality of the sheets from Belledorm. After investing £75 and three extensive washes later the sheets are still unbearable to sleep on, scratchy and hard. This is not Bedlinen Directs fault but the cost of this disaster is now a write off as you can’t possible know the sheets will be like this until after you have used them. There is no way I can see either of informing Belledorm of their grossly substandard linen. 4 stars for Bedlinen Direct as they themselves are ok, just wish I hadn’t bought the sheets they had.
I would love to say that my order is high quality, but sadly, despite ordering a duvet over two weeks ago, I still haven't recieved it. Customer service, although polite, are not particularly helpful and don't seem to be chasing the order, the courier or offering any alternative. I requested a refund and that was refused. So now I'm stuck in limbo without a product that I desperately need. I ordered from this company based on the good reviews and now I'm regretting it.

Antwort von Bedlinen Direct
Hotel Suite Dual Layer Mattress Topper
So comfortable we got a second, fast delivery, only pointer would be great to able to track the delivery.
The toppers were reasonably well packaged.
Have used for the past four nights and it has made a too firm bed more comfortable.
I suggest placing an old duvet on top of the topper before placing one's bedsheet to give it more comfort and longevity.

Antwort von Bedlinen Direct
Excellent service, thankyou Samantha for all your help and advice for my out of the ordinary order. The sheets and pillowcases are very good quality and I received my order very rapidly. I recommend Ben Linen direct.

Antwort von Bedlinen Direct
The pillows I ordered were of excellent quality and delivered promptly. Really good value for money!

Antwort von Bedlinen Direct
VERY speedy delivery of excellent product ( fitted sheets) for adjustable bed. Thank you!! Bedlinen Direct: Order BD77205 I. Young
I ordered tw white fitted bed sheets for my 7feet x 6feet bed. I had previously ordered the same sheets from this company in 2017. The product was exactly what I ordered and fits well. It took a couple of weeks longer than I thought for them to arrive, but I have no complaints at all. I can only recommend this firm. Excellent.

Antwort von Bedlinen Direct
We were looking for 2’6” singles for a new rise and recline bed. Ordered two sheets and two mattress toppers, both coolmax. Had to chase up delivery but Samantha was extremely helpful and expedited a quick delivery. Quality of the sheets was excellent. Will definitely use again!

Antwort von Bedlinen Direct
Samantha in Customer service is amazing. A really human to deal with. Fantastic company to deal with. Products we bought are superb.
Very happy customer

Antwort von Bedlinen Direct
Pleased with the fitted sheets and good quick delivery
Our duvet took longer to arrive than initially indicated and communication was lacking to the point where we thought we might have been scammed. Suddenly the duvet arrived and we are really pleased with it. The quality is great and the option to have different tog ratings on either side suits us perfectly. This would have been a five star review if communication was better!
I actually ended up not buying from this company , as after making payment for mu item, they emailed me to say it was out of stock.
Most companies that I ve shopped from,do actually specify, at the time of ordering that item is out of stock and don’t actually take your money for the unavailable item!?!
So they had to give me a full refund.

Antwort von Bedlinen Direct
Delivered promptly
Sheets are cotton jersey needed for adjustable beds.
Have always had finest quality woven sheets before but these feel good and have washed well
Beautifully soft, good quality linen. I will definitely be buying more!
Absolutely first class. We had an issue with the delivery which was no fault at all of Bedlinen direct but they sorted everything.
Excellent products and excellent service.
Thank you
Order a set of pillow cases from company website, paid for product
Received a email asking for additional payment for postage after sales completed in direct contradiction to the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2
With the amount of scams out there why would any respectfully company ask to send the customer a link to make additional payment After making my concerns felt company did not take responsibility and fulfil order, but at least they did refund original payment poor show

Antwort von Bedlinen Direct
11 days on and multiple promises of delivery from DPD and my £300 order is nowhere to be seen this despite multiple "pre -delivery" notifications No support from BedLinen Direct -it seems its my problem
***
Update
****
OK...the response below is a "cut and paste"sent to yet another complainant? and not in any way connected to my own complaint .These people will not speak to you and leave you in limbo. Avoid
Really poor customer engagement and has the audacity to complain about a factual review
Goods arrived in battered parcel 12 days later.

Antwort von Bedlinen Direct
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