Barratts Shoes Bewertungen 

852
TrustScore 2.5 von 5

2.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Amazing Products and service again we had to swap out a some boots for a different size and barratts did it very quick and easy for us, thanks again and we will defiantly be back

Bewertet mit 1 von 5 Sternen

Absolutely shocking. Firstly sent me the wrong size I ordered 5 and sent 4. Then eventually got a prepaid return label.Returned to me by royal mail as address unknown. Promised a refund multiple time... Mehr ansehen

Bewertet mit 1 von 5 Sternen

If I could give no stars I would. Utterly despicable customer service, no contact numbers whatsoever and no email replies. Ordered shoes a month ago, stated on the tracking they were "shipped" but n... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Bought some nice looking comfy bridal shoes that fit well, they are easy to walk in so perfect for my up coming wedding. Quick delivery aswel. Would of given 5 stars if they hadn't had marks on the st... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Damenmodengeschäft
  2. Herrenmodengeschäft
  3. Schuhgeschäft

Vom Unternehmen geschrieben

Buy Shoes and Boots at Barratts online shoe shop. We have the latest Womens Shoes and Mens Shoes in a huge range of styles. Plus Kids Shoes in a range of sizes for Girls and Boys. Also find the latest footwear from brands such as Skechers, Hush Puppies, Kickers, Caterpillar, Van Dal, Lotus Shoes and many more.


Kontaktinformationen

2.7

Mangelhaft

TrustScore 2.5 von 5

852 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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2.7

Alle Bewertungen

(852)

10 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Wrong order

Well, I clicked on ladies, found the plimsolls & added to basket to order. Received them & they've sent kids sizes for all 3. Just as well I didn't order a a lot more. How does that happen. They obviously have to go back. My girls shoe sizes start from size 1 onwards. To top it all, the plimsolls looked great in design, but naff in reality.

26. Juni 2015
Bewertung ohne vorherige Einladung
Barratts Shoes-Logo

Antwort von Barratts Shoes

Thank you for taking the time to leave this review - I can see that the particular size you have ordered are children's products and not ladies. I am sorry that you have ordered incorrect products from us. Unfortunately, you have not been in contact with our customer service team in regards to this so we will await your return and process your refund as required.

Bewertet mit 4 von 5 Sternen

New Sandals

The sandals are comfortable, quite wide for comfort when your feet get hot in the summer. Nice shade of blue and the flower looks pretty.

26. Juni 2015
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Superfast delivery. Fab sandles

I'm a big fan of gladiator sandles, but couldn't find the perfect pair until I visited the Barretts website. And there they were! And. In. The. Sale!!! London Rebel, Corfu. They arrived the next day and fitted perfectly. I love the gold trim up the front and the gold heels.

26. Juni 2015
Bewertung ohne vorherige Einladung
Barratts Shoes-Logo

Antwort von Barratts Shoes

Thank you for your review - this is brilliant news! We are so glad that you managed to find exactly what you were looking for and at a great price. Please continue to check back on our website for future offers and promotions.

Bewertet mit 2 von 5 Sternen

Not dispatched promptly

Placed an online order on a Friday expected delivery latest Tuesday at the very latest. On the Wednesday had not received the order so rang customer services. Placed an online order on a Friday expected delivery latest Tuesday at the very latest. On the Wednesday had not received the order so rang customer services. The lady found my order but was confused why you had not yet been dispatched. found my order but was confused why you had not yet been dispatched. She said that all items had been in stock but showed confusion again why order had not been dispatched should talk my telephone number and said she would ring the warehouse to find out why they had not been sent. I never received a phone call, She said that all items had been in stock but showed confusion again why order had not been dispatched should talk my telephone number and said she would ring the warehouse to find out why they had not been sent. I never received a phone call, however I received my package yesterday a day after speaking to customer services. There was one item missing and it wasn't until I have checked my emails that I have found that the item however I received my package yesterday a day after speaking to customer services. There was one item missing and it wasn't until I have checked my emails that I have found that the item was no longer in stock. I am disappointed with the service and the fact that I wasn't rang to say that the item was no longer in stock.

26. Juni 2015
Bewertung ohne vorherige Einladung
Barratts Shoes-Logo

Antwort von Barratts Shoes

Thank you for your review - I am sorry that there was a delay with your order and for any inconvenience this may have caused. Although we advise a 48 hour delivery service, sometimes, due to various reasons the orders can take a little longer then expected. In regards to the item you were missing, unfortunately, you did not provide your telephone number when you placed your order so we could not call you and therefore, sent an email to advise. I am sorry for any inconvenience this may have caused. If you have any further comments, please do contact our customer service team.

Bewertet mit 3 von 5 Sternen

prompt delivery but have to pay for returns

This was my first time shopping online with Barratts. Delivery was on time and the shoes arrived in good condition and well packaged. They did not suit however and so had to be returned. Returns are not free and so I had to pay. This is my only gripe with the online shopping experience with Barratts but it is a significant one - so much so that I don't think I will be shopping online with Barratts again. There are other retailers who offer free returns and I'll deal with them instead.

25. Juni 2015
Bewertung ohne vorherige Einladung
Barratts Shoes-Logo

Antwort von Barratts Shoes

Thank you for taking the time to leave a review - I am sorry that we do not offer free returns and for any inconvenience this may have caused. I do hope you consider shopping with us again in the future despite this matter. Please do contact us if you have any comments or queries.

Bewertet mit 5 von 5 Sternen

totally satisfied with risker shoes

ordered the shoes on a thursday, they arrived on saturday. they were absolutely what i wanted, really comfortable well worth the money

25. Juni 2015
Bewertung ohne vorherige Einladung
Barratts Shoes-Logo

Antwort von Barratts Shoes

Thank you for your review - we are so glad that you are satisfied with the products as well as the time in which you received your order. Please continue to keep an eye on our website for future offers and promotions! We look forward to dealing with you again in the future.

Bewertet mit 5 von 5 Sternen

very fast delivery

Great quality shoes and very fast delivery - highly recomended

25. Juni 2015
Bewertung ohne vorherige Einladung
Barratts Shoes-Logo

Antwort von Barratts Shoes

Thank you for taking the time to leave a review - It's great to hear such positive feedback! We look forward to dealing with you again in the future!

Bewertet mit 5 von 5 Sternen

Easy, fast process

Thank you Barratts for a very swift, easy and pleasant transaction. Unfortunately, the shoes didn't fit but ive sent them back for a full refund!

25. Juni 2015
Bewertung ohne vorherige Einladung
Barratts Shoes-Logo

Antwort von Barratts Shoes

Thank you for your review - I am glad that although the product was unsuitable, we were able to offer you a pleasant experience. We look forward to dealing with you again in the future!

Bewertet mit 3 von 5 Sternen

Online separate to shop...

Shoes arrived fine, and quickly, but when looking at the returns policy, there is no option to return back to a store or via Collect+; so would prove expensive to return....

25. Juni 2015
Bewertung ohne vorherige Einladung
Barratts Shoes-Logo

Antwort von Barratts Shoes

Thank you for your review - Barratts went into administration in 2013 and is now an online company only. There are no retails stores. I am sorry that we do not currently offer a freepost returns and for any inconvenience this may cause.

Bewertet mit 5 von 5 Sternen

Recent purchase

I have always loved barratts, they are not cheap but the quality of some of the footwear lets barratts down.

25. Juni 2015
Bewertung ohne vorherige Einladung
Barratts Shoes-Logo

Antwort von Barratts Shoes

Thank you for your review - I am sorry that some of our products are not the standard you would expect. As we stock products from a range of suppliers, sometimes the quality, finish or colours can vary. However, it's great to hear that you love us and we look forward to dealing with you again in the near future!

Bewertet mit 4 von 5 Sternen

Nice sandal

Seem comfortable, very light, have not worn them out yet. Look pretty. I had ordered these from a catalogue originally but they had big black stitching on the inside of the ankle strap which irritated the foot, returned them and ordered from Barratts, they were stitched properly (not in black) so kept them.

24. Juni 2015
Bewertung ohne vorherige Einladung
Barratts Shoes-Logo

Antwort von Barratts Shoes

Thank you for your review - I am so glad that we were able to offer you a product of much better quality compared to our competitors. Please continue to check back our website for future offers and promotions!

Bewertet mit 5 von 5 Sternen

Quick fast new shoes at last

Picked my shoes ordered paid and waited 2 days. and delivered paid shoes and postage cost less travel time ,less travel expense, ideal oh and shoes are great as well recommend this site to all from bargain sale to best well heeled good variety fast service great

24. Juni 2015
Bewertung ohne vorherige Einladung
Barratts Shoes-Logo

Antwort von Barratts Shoes

Thank you so much for leaving a 5 star review - it's great to hear such positive feedback in regards to the whole process of ordering with us. We look forward to dealing with you again in the future!

Bewertet mit 5 von 5 Sternen

ladies boots

Quick delivery and product as described and good quality.

24. Juni 2015
Bewertung ohne vorherige Einladung
Barratts Shoes-Logo

Antwort von Barratts Shoes

Thank you for taking the time to leave a review - it's great to hear you are happy with the products we have to offer. Please continue to keep an eye on our website as we are always introducing new brands and stock!

Bewertet mit 1 von 5 Sternen

rubbish time for refunds

posted shoes straight back, no confirmation in 2 weeks, and no refund, so slow, dont buy from here

23. Juni 2015
Bewertung ohne vorherige Einladung
Barratts Shoes-Logo

Antwort von Barratts Shoes

Thank you for your review - I can confirm that your return was received on the 22nd June. We say to allow 3-5 working days for the return to be processed. Your return and refund was processed on the 23rd June, this is 1 working day. I am terribly sorry that you believe this to be slow but we cannot be held liable for the postal service and this information is fully available on our website. I do hope you consider shopping with us again in the future.

Bewertet mit 1 von 5 Sternen

Poor service and communication

I placed an order on 15th June and still yet to receive it. Called customer services on Friday who told me the order was complete and being sent out that day. On Monday 22nd I receive another email saying two items are missing from my order and that I may request a refund and still the order has not been sent. Lies over the phone, false information and no way of tracking orders. Not surprised this previous giant in the shoe world went into administration. With this quality of service I wouldn't be surprised to see the online service follow the same path! Will never use again

23. Juni 2015
Bewertung ohne vorherige Einladung
Barratts Shoes-Logo

Antwort von Barratts Shoes

Thank you for your review - I am sorry that you believe your experience with us to be one which is worth 1 star. I can assure you we do not lie to our customers and we do supply tracking information for all orders once they have been dispatched. Please be assured that we will be investigating this matter further. I do hope you consider shopping with us again in the future.

Bewertet mit 1 von 5 Sternen

let down once again by no stock

I placed my order, money was paid and conformation email recieved. Expecting delivery within 48 hours only to recieve an email 5 days later saying they no longer had any stock and therefore couldnt fulfil the order. This 2 days before fathers day, so my husband ended up without his gift from our little boy.
this is not the first time that this happened, left feeling very frustrated.

22. Juni 2015
Bewertung ohne vorherige Einladung
Barratts Shoes-Logo

Antwort von Barratts Shoes

Thank you for taking the time to leave a review - I am so sorry that we were unable to supply your order and for any inconvenience this may have caused. I can see that you have been refunded accordingly. Your comments will certainly be used for feedback purposes.

Bewertet mit 5 von 5 Sternen

Bargin

Just received my order of 2 pairs of shoes. great value for leather shoes!

22. Juni 2015
Bewertung ohne vorherige Einladung
Barratts Shoes-Logo

Antwort von Barratts Shoes

Thank you for your review - this is great news! We look forward to dealing with you again in the future.

Bewertet mit 2 von 5 Sternen

Disappointed

Placed order for wedding shoes - when arrived had a stain across the front - one week on still not received replacement shoes

21. Juni 2015
Bewertung ohne vorherige Einladung
Barratts Shoes-Logo

Antwort von Barratts Shoes

Thank you for your review - A member of our customer service team have been in contact with you today in regards to this matter. Please accept our sincerest apologies for any inconvenience this may have caused and please do contact us if you have any further comments or queries.

Bewertet mit 5 von 5 Sternen

Excellent shopping experience :)

I found the exact pair of shoes I was looking for, style, colour and size, at an excellent price. The purchase was easy, quick and painless, and delivery of a well packaged pair of shoes came a couple of days later. Very happy with the choice and service. Highly recommended.

20. Juni 2015
Bewertung ohne vorherige Einladung
Barratts Shoes-Logo

Antwort von Barratts Shoes

Thank you leaving a 5 star review - we are so glad to hear that you are satisfied with every aspect of ordering with us! It's great to hear such positive feedback. Please do check back on our website for future offers and promotions and we look forward to dealing with you again in the near future!

Bewertet mit 5 von 5 Sternen

Shoes

Good service. Very prompt delivery.

20. Juni 2015
Bewertung ohne vorherige Einladung
Barratts Shoes-Logo

Antwort von Barratts Shoes

Thank you for taking the time to leave a review - We are glad to hear that you are satisfied with the service we provide and look forward to dealing with you again in the near future!

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