Bambinodirect Bewertungen 

Received order very quickly, will order from here again no problem.

Ordered a trunki as a gift and it arrived the very next day after ordering it around lunchtime! Good email contact letting me know progress of order too. Very impressed and will definitely use bambino direct again.

Ordered a safety 1st tandem from them at a great price. Much cheaper than anywhere else. Then got more off by doing a deal and subscribing to which mag. For the money the tandem is great. Was worried at first that the service might be rubbish, hence the good deal. However everything was very smooth. Delivered straight away, all there and no problems.

It is difficult to describe how poor we have found this outfit. We ordered a Baby Amigo Vivero Sleigh Cot from them on 23 April which arrived on 26 April - so far so good.

However we only received the mattress and half of the cot. We e-messaged them to no avail then called them to find out where the rest of the cot was. Bambino Direct blamed the shipping company and the shipping company blamed Bambino Direct. Eventually, after many calls we had the other part of the cot delivered.

However part of the cot in the new package turned out to be badly damaged. The most despicable part of this sorry saga is that they must have known that the second delivery was damaged before they dispatched it as they stuck their shipping documents neatly over the massive hole in the box where the damage occurred!

We called the company to have the whole thing returned and the lady we spoke to asked us to send photos to the "returns" dept who would be in touch. Needless to say they weren't and when we called back the same lady we spoke to then booked in the return!

We have now been told that the package wont be picked up till Tuesday and that the refund wont be processed until Thursday or Friday next week, once they have the goods back.

So this firm will enjoyed the use of our money for some 3 weeks and our baby still has no cot to sleep in.

Needless to say - we would never encourage anyone to use this firm for anything.

I ordered a really nice baby bath and was expecting a delivery within 4 days for a delivery charge of £3.95 and didnt want to pay more for next day delivery but to my surprise the bath was delivered the next morning.

I must say this is a really excellent service, quick and efficient, very good, outstanding service and good product(s) at the right price.

Excellent, keep up the good work.

Bambino is the best and I will definitely recommended to everyone I know.
(much better than most of the other retailers i know)

Having twins is stressful enough without a delay on the double buggy.

I ordered a double buggy on the 2nd April with a dispatch date on April 19th. This came and went so I gave it a few more days.

By the 23rd, the buggy still hadn't arrived so I emailed Bambino. Their customer service replied promptly apologising for the delay and offering me a replacement buggy in a colour of my choosing at no extra cost.

The replacement just arrived.

Superb customer service. Keep it up.

I recently purchased a baby jogger city mini gt double and after getting a few good price matches contacted you and your staff ( Leanne Trunkwald) was more then helpful and even called me to do the order great customer service and will defiantly be back. She's a credit to your team :)
Also the delivery for next day expecting it to be another £10 odd nope a couple of pound and arrived less then 24 hours after I ordered thank you very much Bambino Direct for the smooth easy service.

I have just taken delivery of my order with Bambino Direct : a car seat and a travel cot, and I have no doubt that I am going to use their services again.
The site has a great selection of products, and very competitive prices!
The delivery (to France) was far faster than expected.
Besides, my sales and customer service Advisor, Gemma, was particulary available and helpful, she made the order for me, urged the delivery and made sure I was happy with everything.

Goods could not have arrived on better day. Was a present for the birthday boy

We ordered a pushchair from you late Tuesday night and had it by Thursday morning. You informed us continuously with mail updates and even gave an hour delivery time of 10:08-11:08. Our pushchair was delivered at 10:10!!! It couldn't have been any better! Well done Bambino Direct! Thank you

I ordered a Phil and Teds cocoon from this company in March. It is now the second week of April, I am still waiting for it to be delivered. When I contacted customer services the woman i spoke to told me that it was not in stock and i would have to wait another week. I told her that when i ordered the cocoon, there was nothing on the web site to say it was currently out of stock, she did not reply to this, but rudely went silent then said they would take payment when the cocoons were in stock. I told her that I have already paid for it in March ! So now I am anxiously waiting for it to turn up, and hoping they don't try and take payment for it again !

We have been seeking a neutral bedding bale for the new arrival and have to say grimaced at the price, we haven't paid £85+ for bedding for a king size bed! Anyhow, happened upon the bambino direct website and found the same bale for half the price...too good to be true we thought and sought reviews for the company. After careful consideration decided to take our chances with Bambino direct. I placed my order at 19:25 last night, went for free standard delivery as we aren't in a hurry, and within half an hour received a confirmation and tracking number! Being suspicious thought that can't be right, but low and behold at 13:30 this afternoon ( less than 24 hours) our bundle has been delivered securely, well packaged and of fantastic quality! I would certainly recommend Bambino Direct and will be making more purchases before our bambino arrives in the summer!

Tried to get hold of Bambino direct over the holiday period and an answerphone kicked in to say not in until tuesday. The cynic in me thought i would key in for sales and see what happened. Sure enough someone answered. See where their priorities lie. Be warned, the number for customer services is a premium rate one. 41p a minute for me ouch!!

I purchased a car seat and later I cancel the transaction. Perfect! No hassle, no queries and a full refund was issued within the hour. Later that week I changed my mind (mainly because of the competitive the price). I ordered online with only standard delivery, which according to the website is between 3-5 days. I was surprised to have the item on my doorstep the following date.
Though the price was the same as Amazon, the delivery experience was far, far better. Also, the website is easy to navigate and the returns procedure makes the whole purchasing experience plain sailing.

I don't think any other website can beat their deal. the services i received it was great and as promised. i will always use the website. thanks

This is the first time I've ever used Bambino Direct after finding them randomly via a Google search. I was impressed with the wide range of baby products they sell. Products were excellent quality and are as pictured on the site. Products were delivered quickly. I also liked that the website is easy to navigate. Would definitely use again and would recommend them to other people.
The only criticism I would give would be that £50 is a fairly high amount to get free delivery but although it would be nice if it was lower I don't feel that the delivery charge is that extortionate compared to other companies.

I am not exagerating, this company offers a supperb service because they sell good products with a great price and they will deliver your purchase quickly, and I mean very quick like in the other day! I am so happy that I've finally found an online store that can do what promisses. Thank you!

Great lovely reliable staff .would highly recommend them .defnatly use this company again xx

Delighted with purchase, very friendly staff great customer service , would recomend highly .

Priced matched the product and provided next day delivery direct from the manufacturer. Couldn't ask for more than that. Will certainly use again.