Bambinodirect Bewertungen 

I ordered a Maclaren pushchair over Christmas and received it very quickly on the 27th December. I was kept informed of my order progress at all times and I received email and text updates of the delivery, including an hourly delivery slot. Not only that but it was by far the cheapest price. Very impressed!

I was after a new pram for my one year old as I was using a Cosatto Stroller. I wanted a three-wheeler that was light, easy to move and one where the seat could face out or in at the parent.

I paid for the pram I wanted, a Koochi three-wheeler that had just been released. It was £270 for the complete order as I ordered something else along with it for around £5.00.

A few days after I paid, I received an email to say they were unsure when the item would come back in stock and I cancelled my order as I'd read on the main Koochi website it'd be after January 2014 and I wanted a new pram as soon as possible.

I originally paid through amazon as my debit card doesn't work online, and I was issue a refund through that for ALL items purchased.

The cancellation date was 15/12/13. OVER 12 weeks ago. Fast forward to yesterday and I receive an invoice for £262, and another email to let me know it's on its way.

I am so far from impressed, there's not even words. I'm absolutely seething. I'm been charged on my credit card that I hardly ever use, so I'm confused as to why they have those details and how they've managed to charge me after all these months, especially when I paid through Amazon. The amount that's been taken out of my account has made me go over the agreed credit limit, so I'm expecting that I'll be charged £12 for that by my bank.

So, they've charged me for items I didn't want, three months after the fact, with no contact in-between, and AND, they've taken money from my account WITHOUT my permission.

Every time I send an e-message, it gets ignored. The e-messages from December that stated my order was cancelled is missing from my account.

I'm just waiting for the poor delivery guy to turn up so I can refuse the pram and have it returned to the sender. I have half a mind to go to their shop. >_>

such a good experence shopping with bambino ordered car seat lovely helpfull girls explained everything i needed to know recieved my car seat in two days.very pleased with shopping experence will shop again @bambino direct

I ordered the most delightful looking moses basket and stand from Bambino Direct on 3rd January, foolishly thinking that I had received a great deal and that I had ordered well in advance of due date.

Wrong!

The basket was in stock when ordered and stand would follow. The next day I am informed of new delivery date for 5th February for both items, ok disappointing but still a month before baby due do not overly concerned.

Receive notification on 6th feb to advise new delivery date of 20th Feb! No explanation given yet payment taken!

When I queried this I was told there was no guarantee that the new delivery date would be met either! Whilst I have the option of cancelling this is not what I want to do as I had totally fallen in love with this item at the price it was ordered at and it is still for sale on website so why can't u be sent my item! Baby will be arriving with no bed at this rate!

I firmly believe that there was an error with price and that is why delivery keeps stalling so that I will eventually cancel order!

This seems to be common practice from the other reviews I have read!

I am still awaiting an emessage response from Bambino in this matter! Could really do without this stress before baby born!

Great service item delivered within 48hours couldn't find it elsewhere so was delighted to receive item with no hassles

My item was in great condition, and was delivered really quick. Would definatley order from here again.

so loved the buggie i got (cossato bow) great price, great customer service and speedy delivery, would defo order again and would recommend to family and friends

I ordered buggy for my soon to be newborn on Friday evening, no hassle there. Received an email saying delivery would be on Monday, wow amazing great company (or so I thought) received buggy, hubby went to put it together but catch on carry cot part was broken and also inch sized hole in shopping basket. So packaged it up and emailed bambino direct, got a prompt reply saying I needed to take pictures of faults. So I did that and filled in return form. And I've heard nothing since that was almost 2 weeks ago. I've emailed every day but still no reply. I'm 2/3 weeks from giving birth with nowhere to put my baby. My husband or I don't have the disposable income to order another as we saved to buy this one. I could really do without the added stress, this is meant to be a happy time and yet I'm worrying about how to get a replacement. Would never order again from this company. They were quick to take my money and deliver but that's where it ends. You would think any company involving children would have high standards.... NOT THIS ONE.

Very good seller , quick delivery good prices

I was excited when I received my pram the maclaren xt as I got it cheaper from bambino direct than anywhere else it also arrived quite a few days earlier than I thought it would which was a nice surprise, however when I received the pram the box was half open and had tape all over it not a major problem as it's for myself and not a gift another issue I had was on one of the handles the silver colour had worn off not something I would expect from a new item and would have sent it back if I wasn't in desperate need of a pram apart from this I am happy with my purchase and would order from here again.

I enjoyed their site, easy on the eye, found what we needed in moments.

Great special offer with Which to get £15 off an purchase that was already the cheapest we'd seen online.

Delivery was prompt, we opted for the free delivery option and it came the very next day. Awesome experience so far, can't wait to shop with them again!

Ordered chicco London stroller on Wednesday and choose next day am delivery and it was with me before 10am.
Very impressed and would recommend

The delivery was very quick, even though it came in two separate deliveries.
It was the cheapest place I found, despite buying separate pieces instead of a bundle.

We ordered on a Sunday it got delivered Wednesday. The price was nearly £100 cheaper than else where

I bought this item for use with a 2009 Vigour 3+ chassis and was encouraged by previous reviewers and q&a on the Bambino Direct website. I didn't have a carrycot for my first child, just used the lay flat pushchair, but he never looked particularly comfortable in the pushchair as a newborn and the seat fabric rubbed a bald patch and sore area on his head. I had considered purchasing a new pram but as I had a full travel system including isofix base for the Britax this seemed somewhat extravagant! It fits the Vigour 3+ perfectly and has revamped my old pushchair. Bambino Direct was the best price by far on this item, delivery was quick and I was well informed of the order and delivery progress. Very pleased.

Item was purchased and dispatched on New Years Day! Received item on 2nd January 2014, item was as expected and we saved £60 on the item. Thanks so much, our 10 month old girl loves the pushchair!

I havent used it yet due to my baby not born yet but looks very practical and very useful and definitely great value for money

I have found there customer service is disgusting at best. I ordered a colour pack for a pram on the 2nd dec was told delivery on the 6th. Then on the 5th an email it will be the 10th. On the 9th an email delivery will now be the 20th. Took a day off work nothing. Phoned up spoke to a guy called Asif told me wont be available till march....! No email to tell me it wasnt comming on the 20th nothing...! On the web site the tracking said now available 6th Jan so when was you planning to tell me it will be in march..?, the baby is due mid january. I managed to find a pack on another website £5 more. I asked if as a gesture of good will would you refund me the £24 he said no. Considering how much i have been put out and the fact they havent left much time to get the goods from somewhere else i think its disgusting and out of order. For the sake of £5 they have alieninated a customer to spread the word of their bad experience and never purchase from them again. If only i checked out other web sites for reviews instead of this one i would have stayed well clear. Even there facebook site has customers complaining so Please think hard before ordering from this site.

I was looking at a couple of de-humidifiers on which Bambino direct were offering free delivery.

I first of all asked a few questions on their live chat facility, expertly fielded by the hugely competent Gemma Poppleton, who then rang me back to take my order details.

This took place on a Wednesday evening and the unit was with me by 1330 on the Friday.

I can't imagine how the service could have been any better.

LG.