Ordered two Cars wondersuits for my car mad nephew and his new baby brother. Delighted with these little wondersuits. One of the was very big so initially wanted to return it but in the end decided... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I ordered a sun shade for our push chair for holiday back on the 14th May, site stated delivery within 2-3 working days. No sun screen has arrived, and we have now had to get a cheap one from Amazon... Mehr ansehen
We received exceptional service during very difficult times. Susan answers all enquiries personally and promptly. We had our wonderful Egg pram delivered and cannot express how happy we are with it.... Mehr ansehen
Unternehmen hat geantwortet
We bought our stroller, car seat and base along with various baby clothes and accessories from Bambinista. We noticed that baby shopping is mainly on line unless you travel far and wide to find a shop... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
The coolest collection of modern, trendy and minimal baby, toddler and kids clothing, accessories, toys and home products at BAMBINISTA. Ages 0-6 years.
Kontaktinformationen
Vereinigtes Königreich
- +447784932512
- Hello@bambinista.com
- www.bambinista.com
4.3
Hervorragend
208 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von BAMBINISTA
Hi Eissa,
Thank you so much for the review, so kind of you! I'm so happy you enjoyed your Bambinista experience!
Kind regards
Susan
Bambinista founder & CEO
One of the best websites online
One of the best websites online. I really appreciate how responsive they are to all inquiries and willingness to offer advice and help. I have ordered twice and I am happy with my purchase. The international delivery is quick and reasonably priced.
9. Februar 2020
Bewertung ohne vorherige Einladung
Antwort von BAMBINISTA
Hi Eman,
Thank you so much! I always love getting your chat messages from Bahrain. So nice to know that we have Bambinista fans all over the world, and thank you for all the great feedback and advise you have given me.
I'm always available to our #bambinistatribe on susan.daker@bambinista.com if you ever need anything!
Thanks so much for your lovely review, makes me so happy!
Susan
Bambinista Founder & CEO
So quick and easy from shopping
So quick and easy from shopping, payment to delivery. Faultless!
2. Februar 2020
Bewertung ohne vorherige Einladung
Antwort von BAMBINISTA
Hi Jass,
WOW, sorry I missed this but the biggest THANK YOU for your wonderful review and taking the time to post one! So so so happy you enjoyed shopping on Bambinista and hope to have you back again!
Susan
Bambinista Founder & CEO
Happy Customer
Excellent service & quick delivery! Will definitely purchase from Bambinista again.
24. Januar 2020
Bewertung ohne vorherige Einladung
Antwort von BAMBINISTA
Hi Kelly
Thanks for your review and so glad you were happy with your order!
Susan
BAMBINISTA Founder & CEO
Items ordered were never dispatched
Items ordered were never dispatched, poor communication and only after I have contacted the store refund was provided.
27. Dezember 2019
Bewertung ohne vorherige Einladung
Antwort von BAMBINISTA
Hi Dominka,
To clarify the above,
1. "Item never dispatched" - the order was dispatched the day following your order as you ordered after 9pm.
2. "Poor communication" - you contacted me via our live chat app to ask about your order. I responded immediately to confirm that the order had been dispatched, and mentioned that, as it was an international delivery, sometimes the delay is in the receiving country, which could also have been because it was the week before Christmas and postal services are extremely busy.
3. "Refund only after contacting the store" - indeed we did only refund after you contacted us (how else would we have known about the delay?). Please note we gave you a FULL REFUND the day you contacted us, 9 days after your order, which has likely since arrived. According to the Consumer Rights act of 2015, a retailer is only required to refund 30 days after your order.
I understand that you were upset about the delay and we did absolutely everything in our power to keep you happy. Postal delays are outside of my control, but I still gave you a full refund immediately.
Please in future keep in mind that negative (and incorrect) reviews have a direct impact on small businesses like mine and I am trying to support my family.
Kind regards
Susan
Bambinista Founder & CEO
Excellent customer service
Excellent customer service, great product and speedy delivery. Would definitely shop here again!
22. Dezember 2019
Bewertung ohne vorherige Einladung
Beautiful clothing
Beautiful clothing, quick delivery and I’m really happy with the customer service. I will definitely be ordering from here again and I will be recommending to other people too!
20. November 2019
Bewertung ohne vorherige Einladung
Antwort von BAMBINISTA
Hi Amy,
Thanks so much for your lovely review, as a small business, I really appreciate you taking the time and so glad you were happy with your order! Welcome to the #BambinistaTribe.
And THANK YOU for recommending us to your friends!
Love always,
Susan
BAMBINISTA founder & CEO
Recommend
Excellent customer service. High quality items.
27. Oktober 2019
Bewertung ohne vorherige Einladung
Antwort von BAMBINISTA
Hi Caroline,
Thank you SO much for your review. I'm over the moon that you were happy with the customer service and like the products too! Welcome to the #bambinistatribe and we hope to have you back with us again.
Susan
Founder & CEO
Antwort von BAMBINISTA
Hi Helen,
Thank you so much for taking the time to post a review! Really glad you were happy with your order and hope to have you back on BAMBINISTA soon. Welcome to the Bambinista tribe! XOXO
Susan
Founder & CEO
Excellent all around!
I bought a couple of the cotton blankets for gifts. My questions were answered quickly and the owner gave great recommendations. The products arrived in a couple of days (I'm in the UK) and were beautifully packaged. Will definitely shop with them again.
8. April 2019
Bewertung ohne vorherige Einladung
Antwort von BAMBINISTA
Hi Hanani
Thank you so much for your lovely review! Hope the tots that receive the blankets love them. Welcome to the #bambinistatribe
XOXO
Susan
Founder & CEO
Excellent
Excellent – no reservations, I would recommend this company to anyone.
5. April 2019
Bewertung ohne vorherige Einladung
Antwort von BAMBINISTA
Hiya!
Thank you SO MUCH for taking the time to leave a review. With my toddler off school sick and a massive assignment due for a start up accelerator we're involved in... its been a tiring day but you made my day! Means the world to me to have happy customers!
Love Always
Susan
BAMBINISTA founder
PS: I'm a Susan and go by Suus too! Hahah! XOXO
Excellent
Quick delivery and very well packed. Definetly recommend🙂
29. März 2019
Bewertung ohne vorherige Einladung
Antwort von BAMBINISTA
Hi Kaiti
Thank you so much for taking the time to review us! We are over the moon that you are happy with your Little Bat Backpack and our service.
Welcome to the #bambinista tribe
Love always
Susan
BAMBINISTA CEO
So much awesomeness!
Friendly, speedy delivery and beautiful products :)
27. März 2019
Bewertung ohne vorherige Einladung
Antwort von BAMBINISTA
Hi there
We can't say thanks enough for taking the time to leave us a review. We love our BAMBINISTA Tribe and so happy that you are happy with us too!
Welcome to the #bambinistatribe and hope to see you again real soon.
Love always
Susan
Bambinista CEO
Amazing customer service
Amazing customer service, gorgeous product and super fast delivery.
I messaged to ask for a specific pair of leggings and Bambinista went out of their way to help me. Would 100% recommend.
21. März 2019
Bewertung ohne vorherige Einladung
Antwort von BAMBINISTA
Hi Lauren
Thank you so much for your lovely review. So glad we could help you find the leggings you wanted! Hope your little one enjoys rocking their super rare Geo Stags!
Welcome to the #bambinistatribe
Love always
Susan
BAMBINISTA founder & CEO
Brilliant - can’t recommend enough!
Such a fast and efficient service. When looking for out of stock items the team have been so helpful. I have been really impressed with the quality of the products and have already placed my next order!
7. März 2019
Bewertung ohne vorherige Einladung
Antwort von BAMBINISTA
Hi Helen
Thank you so much for your lovely review. We love making our customers happy! And welcome to the #bambinistatribe
Love always
Susan
BAMBINISTA Founder
This was my first order and im really…
This was my first order and im really happy with the items i ordered. Fast delivery and very helpful team. Totally reccomend and will order again . :)
10. Februar 2019
Bewertung ohne vorherige Einladung
Antwort von BAMBINISTA
HI Amanda
Welcome to the #bambinista tribe and thank you so much for your review! We look forward to helping you dress your trendy tot in future.
Love Always
Susan
Founder & CEO
Antwort von BAMBINISTA
Hi Mel
Thanks so much for taking the time to reply and we are super chuffed that you are happy with your purchase!
Love always
Susan
BAMBINISTA founder & ceo
Swift delivery and such gorgeous…
Swift delivery and such gorgeous children’s clothing.
14. Januar 2019
Bewertung ohne vorherige Einladung
Antwort von BAMBINISTA
Hi Michelle
Thank you so much for your review! So glad you were happy with your purchase and the service. Welcome to the #bambinistatribe.
Love Always
Susan
Founder & CEO
Lovely company!
14. Januar 2019
Bewertung ohne vorherige Einladung
Antwort von BAMBINISTA
Hi Beauly
Thanks so much for your review and welcome to the #bambinistatribe.
Love always
Susan
Founder & CEO
Fabulous customer service
During the busiest time of the year just after Christmas, I received an apology email for a slightly delayed parcel and was subsequently sent a complimentary gift. I was not expecting either! Amazing customer service. Beautifully packaged. Great attention to detail. Many thanks
3. Januar 2019
Bewertung ohne vorherige Einladung
Antwort von BAMBINISTA
Hi there
Thank you so much for the wonderful review and for taking the time to write it! We are over the moon that you were happy with your purchase and gift from Bambinista. Customer service is our number one priority. Welcome to the #bambinistatribe
Susan
Founder & CEO Bambinista
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