Back Care Solutions Bewertungen 2'644

TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The technician who came to swop my seat base to the coccyx cut out base (as it had been omitted on the order form), was excellent & made sure the chair was set up exactly how I needed it to support... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

From the original booking through to delivery the process was seamless. Every agent was top class and a real willingness to help. A special thank you to the delivery driver who went out of his way to... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The assessor really understood my needs, he was very polite and explained the whole process to me. I felt very helped in expressing my needs to support me with equipment at work.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Back Care Solutions assessed my workstation and my sitting posture for my back pain. The specialist thoroughly reviewed my desk setup, chair, posture, and overall ergonomics. The new chair that was su... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Büroausstattungsanbieter
  2. Anbieter von Mobilitätsausrüstung

Über Back Care Solutions

Vom Unternehmen geschrieben

GET IN TOUCH

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SHOP BY CATEGORY

Ergonomic Chairs

Standing Desks

Desk Converters

Ergonomic Accessories

Home & Agile Working

Special Offers

TRAINING & ASSESSMENTS

DSE Assessments

Ergo Train Events

We are the UK’s leading supplier of ergonomic office products, workplace assessments and mobility solutions ranging from ergonomic chairs, standing desks, mice & keyboards, posture supports and powered chairs. Our mission is to improve workplace comfort and to both prevent and manage muscular injuries and postural problems at both home and work.

Our team is available to assist with expert advice and support via phone, email or live chat or alternatively we can provide a range of DSE and workplace assessments both on site and remotely to mitigate any work-related injuries and risks.

We have been operating for 20 years and have become one of the leading names in the workplace ergonomics market, with a priority placed over customer satisfaction and service. We ensure that each customer is provided with a bespoke solution with suitability assured by our trial and returns periods.


Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

2644 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Good, basic privacy screen

The privacy screens works well and provides privacy when on the move or indeed in the office. It also acts as an anti glare shield which is also useful.
I’ve dropped a star because the magnetic hold does not work when the laptop is closed and you have to reapply the screen on each use

18. Februar 2026
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Antwort von Back Care Solutions

Hi Eleanor,

Many thanks for leaving us your four-star review! It's great to hear the product is working well. We will pass your feedback about the magnetic internally to the relevant team.

Kind regards,
The BCS Team

Bewertet mit 5 von 5 Sternen

Totally recommend

The chair that I have now, is so much better. so comfortable and supportive.
The whole process from the original assessment to the installation of my chair has been so smooth and efficient. Both technicians I have dealt with were professional, friendly and listened to what I needed. Totally recommend.

14. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Back Care Solutions

Hi Jacqueline,

Thanks so much for leaving us your 5-star review! It's great to hear that you're finding the chair comfortable and supportive. We will be sure to pass on your feedback to the technicians involved in your order.

Kind regards,
The BCS Team

Bewertet mit 5 von 5 Sternen

Friendly and helpful

Friendly helpful, staff. Very respectful in my home and thoroughly setup the equipment needed, explaining how to use it.

21. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Back Care Solutions

Hi Beth,

Thanks so much for leaving your 5-star review! It's great to hear that the delivery and setup went well.

Kind regards,
The BCS Team

Bewertet mit 5 von 5 Sternen

The service was excellent

The service was excellent and the communication during the process of delivery exemplaraly. Thank you and well done.

6. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Back Care Solutions

Hi Maja,

Many thanks for leaving us your 5-star review. We are so pleased that you're satisfied with the service provided.

Kind regards,
The BCS Team

Bewertet mit 5 von 5 Sternen

Great service

The service I received from your team was excellent, particularly from the contractors who visited my home and helped me obtain and create the right workstation that meets my medical needs.

20. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Back Care Solutions

Hi Angela,

Many thanks for leaving us your 5-star review! It's great to read you're happy with the service provided.

Kind regards,
The BCS Team

Bewertet mit 5 von 5 Sternen

Excellent service and quality chairs

Excellent service and quality chairs, would highly reccomend.

22. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Back Care Solutions

Many thanks for leaving us your 5-star review. We are pleased to hear you're happy with the service and quality of the chairs.

Kind regards,
The BCS Team

Bewertet mit 5 von 5 Sternen

Very happy with my new desk ad chaire

I got a new chair and desk from Back Care solutions. Their communication was excellent keeping me updated on my order. Their representative Ian, who set up my chair and desk was very friendly, knowledgeable and helpful. He went through all the functions of the chair and made sure I was comfortable before leaving. Overall, a very positive experience

13. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Back Care Solutions

Hi Andrew,

Many thanks for leaving us your fantastic 5-star review! It's great to hear you're happy with the service and equipment supplied.

Kind regards,
The BCS Team

Bewertet mit 5 von 5 Sternen

Great service, product and attention to detail

I am incredibly pleased with the chair that was provided by yourselves. Delivery was on time and the team member explained the mechanics of the chair and ensured that I was fully content with the chair before they left. Really great service.

20. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Back Care Solutions

Hi Emma,

Many thanks for leaving us your wonderful 5-star review! It's great to read that you're satisfied with the equipment and service provided by our team.

Kind regards,
The BCS Team

Bewertet mit 5 von 5 Sternen

Ergonomic Chair

The chair was delivered as arranged & the technician that delivered the chair was most helpful. He took the time to explain exactly how the chair worked and set it all up for me in my office.

19. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Back Care Solutions

Hi Emma,

Thanks so much for leaving us your 5-star review! We are pleased to hear you're happy with the delivery and equipment.

Kind regards,
The BCS Team

Bewertet mit 5 von 5 Sternen

Excellent service with great equipment and staff

My equipment was purchased through Access to Work and the whole process was simple and slick with great communication and a wonderful delivery and set up service with wonderfully helpful and polite technician. The equipment ( Sit/stand electric desk and a wonderful ergonomic chair with built in lumbar support and heat packs) has had such a positive impact on my working day. I am finally sitting in a comfortable chair that fits me (I'm very short!) and having the lumbar support and heat helps to alleviate my back pain from failed back surgery really makes a difference.

10. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Back Care Solutions

Hi Carys,

We just wanted to say thank you for leaving us your fantastic five-star review! It's great to hear the new equipment is making a big difference and that you were satisfied with the service provided.

Kind regards,
The BCS Team

Bewertet mit 5 von 5 Sternen

A chair that meets your needs

Two months ago, my company ordered a chair for me from Back Care Solutions Limited. The chair is super comfortable and perfectly suited to my needs. The service was excellent and the communication was excellent. I have no complaints and recommend them.

26. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Back Care Solutions

Hi Olivia,

Many thanks for leaving us your 5-star review. We're pleased to hear you're happy with the chair and service provided.

Kind regards,
The BCS Team

Bewertet mit 5 von 5 Sternen

The whole service has been wonderful so…

The whole service has been wonderful so far. The initial assessment with Adam Haydock was great – I found him to be very knowledgeable of my various conditions and very understanding. I was initially a bit sceptical about the appointment as I didn't expect there to be much available to help, however I came away from the appointment feeling really positive about all the suggestions, in particular the ways in which a new chair could be made to suit my various needs.

The measurement service was also great. Keith was brilliant at keeping me in the loop about what time they were due to arrive and double checked I was happy for someone else to attend who was training in the assessments (apologies I can't remember his name). Keith explained everything to me in full through each stage of the appointment. He ensured I was comfortable on the mock up chair throughout the appointment and was happy to add further things in order to make the chair the most comfortable it could be. Both men were chatty and made me feel relaxed throughout. Again they were very knowledgeable about different conditions.

Excellent service, I could not think of anything at all that you could do to improve.

19. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Back Care Solutions

Hi Katie,

Thank you so much for leaving us your 5-star review! We will be sure to pass on your wonderful feedback to Adam and Keith.

Kind regards,
The BCS Team

Bewertet mit 5 von 5 Sternen

Superb company

The support and care given were fantastic and i cant rate them highly enough. Keith was amazing and was very supportive in making sure it was set to the right dimensions to give me maximum comfort and support and it has really made a difference.

7. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Back Care Solutions

Hi Tina,

Thank you so much for leaving us your five-star review! We will be sure to pass on your feedback to Keith.

Kind regards,
The BCS Team

Bewertet mit 5 von 5 Sternen

First-class experience

Made arrangements to have my own Opera ergonomic office chair serviced and a repair undertaken. Excellent and prompt communication from everyone at BCS. The chair was expected when I dropped it off and ready for me when I collected it 2 days later, as agreed. The work done was given the chair a fresh lease of life.

22. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Back Care Solutions

Hi Guy,

Thanks so much for leaving us your 5-star review! We're pleased the repair went well and you're happy with the service provided.

Kind regards,
The BCS Team

Bewertet mit 5 von 5 Sternen

The company was very helpful and…

The company was very helpful and efficient when placing the order. The delivery driver/installation engineer was very friendly and accommodating.
Would recommend this company.

7. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Back Care Solutions

Many thanks for leaving your wonderful five-star review - we really appreciate it!

Kind regards,
The BCS Team

Bewertet mit 5 von 5 Sternen

I had Back Care Solutions assess my…

I had Back Care Solutions assess my seating arrangement for my work in a call centre for a major ISP. The process had been staggered due to my own error, but was straightforward. The technician I had on the day of the physical assessment was knowledgeable, understanding and pragmatic. I'm now waiting on my new ergonomic chair being built, but I am happy with the outcome.

8. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Back Care Solutions

Hi Adam,

Thanks so much for leaving us your five-star review. It's great to hear that your assessment went well and that you're happy with the outcome.

Kind regards,
The BCS Team

Bewertet mit 5 von 5 Sternen

Great professional service

Great professional service. Very supportive and informative process. Would recommend.

12. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Back Care Solutions

Hi Tamla,

Thanks so much for leaving us your 5-star review! We're glad that you are satisfied with the service provided.

Kind regards,
The BCS Team

Bewertet mit 5 von 5 Sternen

Great service and delivery

Great service and delivery. Was given a demo for all features of my new office chair which is very supportive and suits my needs.

6. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Back Care Solutions

Hi Gillian,

Many thanks for leaving us your 5-star review! It's great to hear your delivery and setup went well and the new equipment is supportive.

Kind regards,
The BCS Team

Bewertet mit 5 von 5 Sternen

Smooth delivery

Thanks for delivering the ergonomic equipment. The process was smooth and straight-forward. I appreciated that the delivery person also helped me set up the items and showed me how they worked.

10. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Back Care Solutions

Hi Nadya,

We just wanted to say thanks for leaving us a wonderful five-star review! We are pleased to read that the delivery and setup of your new equipment went well.

Kind regards,
The BCS Team

Bewertet mit 5 von 5 Sternen

Easy delivery and good communication

Easy delivery and good communication. Staff friendly and helpful

5. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Back Care Solutions

Hi Lila,

Thanks for leaving your 5-star review - we really appreciate it :)

Kind regards,
The BCS Team

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