BabiPur Bewertungen 

444
TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I placed an order yesterday (Monday), and in my haste forgot to pay for next day delivery, realising I needed it sooner than it was scheduled to arrive, I emailed the team, who called me back promptly... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I made a mistake when ordering this is my 3rd order and I called up and Anne helped me sort the problem and offered such wonderful customer service. I’ve been lucky enough to get everything for my dau... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Amazing ethical products with the best customer service, delivery is always so quick too even though I live quite remotely. They have been really helpful with sourcing replacement parts to ensure item... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Absolutely love Babipur and always recommend to family and friends! This is a lovely business, with great values at their core, who go above and beyond. They are reliable and always happy to help (and... Mehr ansehen

Unternehmensdetails

  1. Geschenkeladen

Vom Unternehmen geschrieben

Fair Trade Organic and ethical clothes skincare newborn gifts and toys. funky and stylish ethical shopping, bright and colourful clothes, lovely toys and gifts. Fair Trade Organic and ethical clothes skincare newborn gifts and toys. funky and stylish ethical shopping, bright and colourful clothes, lovely toys and gifts.


Kontaktinformationen

4.8

Hervorragend

TrustScore 5 von 5

444 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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4.8

Alle Bewertungen

(444)

44 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Repeat customer who will continue to…

Repeat customer who will continue to shop at Babipur!
Have had nothing but great experiences with Babipur and have been ordering from them for at least 3 years. Great products, great and passionate team and always great care and speed with deliveries! Will continue to shop with Babipur for years to come!

13. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Wonderful trustworthy family run business

Highly recommend this wonderful family business, they are amazing. Their Customer service is truly the best, so fast, super helpful and on the ball. They only stock the highest quality, ethical brands that they personally vouch for. They look after their customers really well by passing on savings and often have a wee discount code available to use. The people who work there are all so helpful and friendly and all appear to really love their job- I would too if i worked there! They go above and beyond to answer questions, measure and compare products, and are even happy to help with missing parts from items bought years ago! I'm pretty much obsessed with Babipur and so happy to have found a trustworthy, real-people run business to support whilst buying beautiful heirloom quality toys.

11. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing company and community

So many things are great about Babipur.... I love the toy selection and the inspiration I get from their social media; particularly hangout on Facebook. The community in hangout is so supportive and responsive to questions. It is also a fun place to be! It's a great place to shop even without the perks of the loyalty club! The points are very generous, I'm nearly at a £20 voucher, which I'm looking forward to spending in the new year! I have been lucky enough to win a warehouse bargain from the hangout group and I am always excited for Wednesdays to roll around to have another chance! I sometimes take part in daily play prompts, which also offers another chance to win a prize! I'm so pleased I discovered Babipur just before my second baby...I am do much more confident in buying age appropriate,versatile toys that will last for years.

13. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Customer Service

Excellent Customer Service

I have been a Babipur customer for a good few years now and have always had excellent service and the range of products and information is great. I've only ever had 2 minor issues with items missing from my order but email to customer service was replied to promptly and all sorted quickly. Thank you

3. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Babipur is a brilliant company

Babipur is a brilliant company. All products are thoughtfully sourced and ethically made. Their customer service is brilliant and their friendly staff always deal with any queries or problems quickly. The community they have created online is a lovely place too. A refreshing change from big faceless companies. Definitely recommend.

11. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Thank you for a good gesture with resolving my delivery issues …


Dear Peter and the Babipur Team,

Thank you for your reply and for refunding my order—I really appreciate the gesture, and I understand how challenging situations like this can be for a small business.

I do recognize the efforts you made to assist me, and I’m grateful that you reached out to Royal Mail and provided tracking details. However, the process was still frustrating on my end, especially with the limited collection hours at Royal Mail and the incorrect information I was given about what was needed to collect the parcel. This made it difficult to resolve things quickly, and I hope you can understand why I felt disappointed.

I also want to acknowledge the misunderstanding regarding the other courier issue—I appreciate you clarifying that and apologize for any confusion caused.

Thank you again for resolving this with a refund and for offering me the option to keep the parcel if I can collect it. Despite this hiccup, I know your team works hard to deliver great service, and I look forward to a smoother experience in the future. Wishing you all a wonderful Christmas!

Best regards,
Sylwia

11. Dezember 2024
Bewertung ohne vorherige Einladung
BabiPur-Logo

Antwort von BabiPur

Hello Sylwia,

We’re sorry to hear you’re still unhappy, despite everything we’ve done to help.  

Your order was sent promptly using Royal Mail’s signed-for service, and they have confirmed that re-delivery was attempted three times. These attempts have all been recorded. Royal Mail cannot leave this item in a ‘safe place’ as it requires a signature, and they also confirmed that no ‘safe place’ request was made.  

You asked us to contact Royal Mail on your behalf, and we did so. We also provided you with all the tracking details and instructions so you could rearrange delivery directly if needed. However, when you preferred us to handle it, we stepped in again and did our best to assist.

At one point, you also emailed us angrily about a delivery issue with another courier (not one we use). This issue was unrelated to our company and must have been with a different business, but you never acknowledged or corrected this mistake. 

We are a small team that works hard to provide excellent service to all our customers. While we’re not perfect, we’ve done everything possible to assist you in this situation. We kindly ask for understanding and fairness, as ongoing frustration directed at our team is unwarranted given the efforts we’ve made to resolve this issue.  

To bring this matter to a close, we’ve refunded your order in full. If you can make the time to collect the parcel, you are welcome to keep it as a gesture of goodwill.  

We wish you all the best and hope you have a lovely Christmas.  

Best regards,  

Peter & the Babipur Team

Bewertet mit 5 von 5 Sternen

Bamboo comb with handle

I love the Bamboo Comb with handle sold on Babipur website. It is light and beautiful and the comb glides through my hair and detangles knots without discomfort. I am new to bamboo combs but it feels so good for my hair and scalp. I even comb my hair before going to bed (which I never did before).

29. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

So I spent a few hundred £££ on some…

So I spent a few hundred £££ on some Christmas presents. Within my order was some Felt elves and I ordered them in the pink colourway, but I received the Rainbow colourway. I messaged them on Instagram to enquire whether I was sent the wrong ones. They checked for me and agreed I was. They were so efficient and apologetic in their quick response and gave me 2 solutions to which I could decide; either a partial refund or I could return them with a return label and have the correct ones sent out. I chose the partial refund and it was issued straight away. I chose the refund as the Rainbow colourway are still beautiful and the 3 Grimms sets that came are just stunning. I couldn't fault their customer service at all, mistakes do happen but they rectified them so quick and were really helpful in giving me a solution. Thanks Othela. x

1. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Consistently fantastic customer…

Consistently fantastic customer service. I had product question post-purchase and Sion went above and beyond to provide the information I needed, holding dispatch till I has reviewed and providing various options. Wonderful company with gorgeous, sustainable and ethical products I'm very proud to support.

26. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My son has eczema

My son has eczema, I ordered him a pair of cotton school trousers which is very comfortable. The customer service is fantastic.

1. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I cannot recommend highly enough the…

I cannot recommend highly enough the service at Babipur. Having placed my order I realised I'd made an error, having emailed the company they came straight back to me, rectified it and let me know. The range of products is wonderful, and I'm already looking forward to wrapping and giving the products I bought to my children, nieces and nephews. What a jewel of a find Babipur has been!

31. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service!

I have ordered an integrababy carrier for my little girl. It is absolutely gorgeous and arrived incredibly fast. I will definitely order again and highly recommend this shop! 🌟🌟🌟🌟🌟

3. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My favourite shop!

My favourite shop with the best customer service. Always putting the customer first and helping wherever possible. Also some great items to be purchased.

5. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Customer Service

Came across Babipur just after my son was born and as I was looking for retailer to purchase Grimms products. My son is now 4 years plus. So after plenty of frugi, maxomorra, Grimms, plan toys products have been purchased we moved on to Patagonia. The jacket that we purchased for my son had some issues with the zipper - 5 months later. So I contacted the Babipur customer service team and Sion dealt with my enquiry. Little did I know that Patagonia offers a repair service which is only the best thing ever because the jacket was quite pricey. Babipur arranged for the postage cost for the item to be sent to them so that they can pass it to Patagonia and then no postage cost for the item to be returned to us too. So very happy with the service provided. Thank you so much Sion and Babipur!

14. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent customer service

I only ordered a small item as a gift but the service received from this business was excellent. Anne did a great job in keeping me updated on progress. Highly recommended 👍👍

1. August 2024
Bewertung ohne vorherige Einladung

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