Just received my second order from Aytac l can't understand the previous reviews.My experience has been really good there were some damaged items in my first delivery not there fault badly damaged box... Mehr ansehen
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Das sagen Bewerter
Made an order on 1st July 2026, still yet to have any confirmation of shipping and no correspondence has been acknowledged. Terrible customer service and so far this company has had £50 of my money an... Mehr ansehen
Almost all products were about to expire. I tried 2 times but with my online shopping no change! Both order came same. We are in july 2021 and only 2.5 months left. Neredeyse tüm ürünlerin süresi... Mehr ansehen
There are artificial ingredients in their products. I asked on their Facebook page when they are planning to stop this, they ignored my message. The reason I am leaving this feedback is because I want... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We at Aytac Food have been operating our Cash and Carry since 2000. We distribute to about 1500 shops around the U.K., using our many vehicles. We sell Halal, Turkish,Arab, Mediterranean Food and recently we are happy to announce delve into the Indian and Caribbean Food market also.We are launching websites for wholesale customers, where we can either ship our products to them, or they can click and collect and pay on our premises. We have decided to launch websites, so that you can now order from the comfort of your own homes.By logging on to our Aytac website at www.aytac.co.uk, you are ready to order straight away! Just make your order, and when you have paid for it, our online team will start to pack your order. You will be able to receive your package between 3-5 working days. If you reside in London, you will receive your order the same day, as long as you complete your order before 12 p.m. on the day, you should order between Monday-Saturday.All our products are 100% halal. We also have Vegetarian, Vegan and Organic Food. So, we accommodate all Ethnic Communities in the U.K such as Arab, Turkish, Indian-Pakistani-Bangladeshi, African and Caribbean…
Kontaktinformationen
Unit 32, Forest Business Park,, Argall Avenue Leyton,, Argall A, E10 7FB, London, Vereinigtes Königreich
- 07950132408
- telesales@aytac.co.uk
- www.aytacfood.co.uk
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Das haben sich andere Leute angesehen
Fantastic customer service
Fantastic customer service. I asked for order to be delivered as soon as poss and it arrived 5 hours after placing it, and we're just outside London, at no especially expensive cost. Got my separate address instructions bang on and called back to double check. Super helpful, thank you!!
Amazing service!!
Amazing service!!! Especially from Cem Ordered food and arrived next day I will definitely be ordering again.😊
Great customer service. Thanks Jem!
Brilliant customer service! Phoned for help and spoke to Jem who was SUPER helpful and very patient. Lots of lovely healthy food in stock at good prices and then to top it off 10% off and free quick delivery! Packaged up beautifully too. Cannot fault. Thank you so much 🙏🏽 Sona xx
Amazing service
Amazing service , couldn’t of asked for any better they go above and beyond. I called up and spoke to a couple of girls on the help desk then I have been in contact with Jem , Jem helped in every way possible and spoke to the Manchester branch and the guys in Manchester where equally amazing , it’s really nice to deal with actual people that care about situations how ever small your order it felt like I ordered thousands of pounds worth of stock with just how good the customer service is.
I didn’t catch the name of the gentleman who hand delivered our order to my front door but again A+ Customer service and such a nice guy . Thanks again guys xx
Goods
Goods: £30 minimum spend for free delivery, always some freebies with orders. If anything not in stock replace with double amount.
Bads: not enough products and delivery can take 3 to 5 days.
Good service given and helpful
Good service given and helpful. Would recommend to anyone looking for turkish food
I experienced excellent customer…
I experienced excellent customer service from Jem. He accomodated my allergies, rectified non-sent items and sourced items reportedly not available online.
He was the most pleasant experience during lockdown food buying online, and I would recommend buying from this business
Good online food store, customer service does respond if you persist
Have ordered from Aytac Foods more than once, and generally the quality of the food is very good - excellent value and very prompt shipping. However, on the last occasion two items (boxes of chocolate covered nuts and fruit) were packed on their side in the carton, and subsequently one broke in transit, scattering its contents all over the box and packaging, some of it escaping through the bottom of the box. As these were intended as gifts unfortunately I had to throw one away. I notified Aytac with a photo of the damaged item, but sadly got no response even after waiting a few days.
Would I buy from Aytac again? Possibly, if it is an item I cannot obtain elsewhere, but the upshot is, if there is a problem with your order, don’t expect a reply :(
Postscript - I have since been contacted by Aytac who have both apologised for the inconvenience and offered to refund me for the damaged item; they have also kindly offered a discount on my next order. Accordingly I have edited this review to reflect the level of service I have received.
Items arrived 5 days after dispatch and no good
Items arrived 5 days after dispatch, unrefrigerated so had to throw half my order. Contacted the company many times but no joy - no refund or re- delivery offered. Total waste of money and time.
Roses Water
Thank you very much to Jem for his kind help with my order. Best Wishes
best price fresh products
best price fresh products , delivery on time to get response from customer services quickly ! I recommend Aytac Foods
müsteri temsilcisi burak beye benimle…
müsteri temsilcisi burak beye benimle ilgilendiği için çok teşekkür ederim kendisi oldukça anlayışlı biri ve teslimat sorununu dediği gibi hallettiği için çok teşekkür ederim
One in a million .
I been deal with many different companies in UK but to be honest this company is the best company I ever seen in my life especially MR Jem ,all the time he gave me very good service and response to any issues with the delivery ( he is one in a million) the the company is the best company definitely I keep ordering .
Excellent service
Excellent service, really well packaged keeping the food cool and fresh. Would highly recommend
FANTASTIC OFFERINGS AND SERVICE FROM AYTAC
I ordered cartons of sour cherry juice, cheeses, soaps and shampoo bars from this seller, a fairly large quantity of them. These are high quality items from Turkey, Greece, Syria etc made with natural ingredients at very competitive prices. I liked the fact that I could pay them with Paypal.
The order arrived quickly by DHL. The cheeses arrived in a freeze bag so were kept fresh this way (the bag looks reusable, too). The seller even threw in a few freebies which look tasty, many thanks to you. I will definitely be reordering from you in the future,
Sterling company and service with lovely food, drink and toiletries on offer.
Delighted !
My first order with Aytac and I'm delighted to have discovered their on line shop. Everything was superbly well packaged and the delivery was very quick.
I can't get to my usual Turkish shop to stock up on specialist items so had to switch to on line shopping.
Something I could never find was Aytac Bulgarian Sheep’s Milk Cheese. I’ve really missed it ! However, having discovered the Aytac online store, now I won't be without it ! Other similar cheeses that I’ve tried have had nowhere near the same level of flavour. I’ve stocked up on lots of other lovely goodies too and can highly recommend this company.
Great
Ordered 2 days ago and arrived today. Very well packaged, chilled items packed in a cooling bag - Items priced reasonable. I'll shop again and highly recommend aytacfood.co.uk
Cheapest place to order Turkish…
Cheapest place to order Turkish products. They should add more stuff on their stock though. £30 spend free delivery and always throwing some freebies with each order.
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