AV4Home Bewertungen 

266
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

AV4home are just the most amazing company I have ever made an online purchase from. Their prizes simply cannot compare to other companies, they are unbelievably cheap. I purchased a beautiful tv cabin... Mehr ansehen

Bewertet mit 5 von 5 Sternen

In fact this was the third Multibrackets swing arm bracket I've bought (last one for my son) It's the only bracket I could find that lets you position the TV oriented towards the viewer, and yet easil... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Purchased Maja Club Computer Desk, arrived promptly, however on delivery found to have damaged desk top. Contacted AV4Home and nothing was too much trouble to put this right. Replacement arrived withi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I ordered a Frank Olsen lamp table only to find it had a gouge on one side. I gave AV4Home a two stars review on their website explaining the issue. They immediately contacted me to address the issu... Mehr ansehen

Unternehmensdetails

  1. Möbelgeschäft

Informationen, die aus verschiedenen externen Quellen stammen

Welcome to AV4Home.co.uk, a leading UK supplier of TV Audio Visual Furniture, TV Stands, TV Wall Mounts, cables and accessories. Buy online with confidence or visit our showroom - one of the largest ranges of quality TV Stands and AV Furniture and accessories on show, and in stock in our warehouse, anywhere in the UK.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

266 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4.6

Alle Bewertungen

(266)

4 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great service

Last week they went out of their way to enable me to collect a stand I needed. Communication is always very quick and they know what they are talking about. Used them before and it is always a great service.

17. Juni 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good, reputable and friendly service.

The website layout gave the first indication that this was a reputable company, and from the time I bought the Charles Taylor outdoor furniture set (HB12), that was verified by the care and quick, friendly responses I received to a query in relation to its delivery.
I have no hesitation at all in recommending AV4Home to anyone wishing to buy from them. It was a pleasure to do so.
Allan Emmott
Lincs.

12. Juni 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Personal service during difficult times

Having been let down by another company for the suppliy of some specific furniture items, I attempted to contact AV4Home via phone to ask if they could supply, I was met with a message to say that phone contact was not available and I should email their sales team. Slightly discouraged I did send an email, to which I received a response just a few hours later. Impressive! Not only that, but I received a follow-up phone call just 15 minutes after email receipt from a very knowledgeable sales guy who answered all my questions and assured me that they could deliver (their website was showing 'in stock' with 3 to 5 days for delivery). I placed my order via the website and 2 (yes, 2!) days later, I received the items that I had been waiting 6 weeks for from another supplier.

And all during coronavirus lockdown!

Very happy and will definitely use AV4Home again.

1. Mai 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

An online company that felt good deal with from the outset.

Due the lockdown I gave up trying to work around the kitchen table. I found a modern corner desk by one of AV4Homes suppliers Jual, from the initial phone call to the follow up I thought what a nice company. In addition I have to say the subsequent follow ups from Jual were equally pleasant and great service. As ever with these things 5 boxes to put my desk together to find that the glass top in box (5 Final box) was chipped. 5 mins on the phone to Av4Home. Then literally 10 mins later a call from Jual to confirm a new top was on the way.. in my case I commented to my wife what a nice pair of companies to buy from Which prompted me to leave this review. If you get the service I did even thought there was an issue which we no ones fault, then I would wholly recommend these guys. Great service from them and Jual

4. April 2020
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

does what it says on the tin

Bought some products online, they were delivered promptly. The items were from Frank Olsen. The quality of the items was horrendous and it took us four replacement deliveries (directly from the manufacturer) to get the furniture we ordered. My dissatisfaction with the product lies with Frank Olsen the manufacturer and when I contacted AV4Hime they were supportive. I just deduct 1 star for the poor quality of such expensive furniture.

22. Januar 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Ordered an Alphason TV cabinet for next…

Ordered an Alphason TV cabinet for next day delivery. Had arranged for a TV to arrive the same day, so was important it arrived on time. Next morning Paul rings me to say that due to demand Alphason hadn’t managed to include my item in that day’s deliveries. Said I wasn’t happy and that I wanted it the following day (Saturday). He contacted Alphason who refused to suffer the added cost despite it being their and not AV4Home’s fault, however that AV4Home would bear the cost. Thank you, Paul, you did what you could to make an unsatisfied customer happy. I couldn’t have expected anything more. Would happily buy from this company again.

5. Januar 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Diligent and quick customer service

AV4Home sourced and delivered the units (made in Germany) on time. When a particular issue with the product was queried, they followed up with the manufacturer immediately, and then rang me to check I was satisfied. Very good customer service. Well done to James @ AV4Home.

11. November 2019
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

High Expectations, Depressingly Low Reaility

Stuck in the craw having to give one star, take note Trustpilot.

Ordered two bedside lamps, £175 each.

Alarm bells started ringing immediately when they arrived and were packed in a box for a portable heater. On closer inspection each of the lamp boxes had been opened previously. When I queried this with AV4Home they said there had been issues with lamps and they were checked prior to shipment.

As it turns out one of the lights was faulty, light 'pulsed slightly, and therefore was unsuitable for bedside table.

So, under AV4Home's self lauded '30 Day No Quibble Guarantee' I returned the items only to find out later that they had deducted a £20 courier fee for returning them. AV4Home were insistent the light wasn't faulty therefore I was liable for shipment costs to return them. But they would say that wouldn't they?

I repeatedly informed them that there was an issue with the lamp, that I wasn't satisfied with the quality but they wouldn't relent. So much for 'no Quibble'!!

Avoid this company. I suspect they're shipping products that have been returned from other customers. I for one will never use them again.

8. November 2019
Bewertung ohne vorherige Einladung
AV4Home-Logo

Antwort von AV4Home

Thank you for your feedback. As we explained via email. We have had some recent issues with customers receiving damaged lights so we instigated a policy of opening all lights boxes before dispatch to check them and test them. The lights were then packaged within their original boxes and in your case because you ordered two lights, we added further protection by putting them within another box along with a lot of bubble wrap. We do not re-sell returned items unless specifically stated on our website.

When your lights arrived back with us they were again put on test and no fault was found. No flickering could be found in either light.

Bewertet mit 5 von 5 Sternen

Good Product

Good product, easy to install. Great service, quick delivery and satisfaction call follow-up.First class.

6. Oktober 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very helpful, great service

Pre-order help was great - including recommending I buy one product rather than another which saved me about £70. When the kits arrived and one part didn't work the customer support was excellent and the issue quickly sorted out. I can highly recommend AV4Home.

26. September 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great purchase experience

Great purchase experience, item received was as per photo and description and they were the only firm to actually have this in stock (a couple of other big name retailers were misleading i this area which caused a few days delay before I found AV4Home. Payment transaction and delivery process all v smooth and without hiccup. Item purchased is v high quality so I am a delighted customer, thank you James and the team at AV4Home.

25. September 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent customer service and a great price

I was looking for a new desk and found the perfect one on Amazon, but being a bargain hunter I decided to do an online search for it and came across AV4Home. They had the same desk as a lower price than Amazon and they had an extra promo discount on top. The reviews of the business were great, and they are local-ish to me, so I decided to order from them.

The desk arrived on time and is exactly what I wanted.

A few weeks later I received a call from AV4Home to check that I was happy with my order. This is how you do customer service right!

14. September 2019
Bewertung ohne vorherige Einladung

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