Can’t recommend A U warranties highly enough if you want total piece of mind when you buy your new car. I purchased my new car from my local dealer, and got the A U warranty FREE of charge, so I w... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Bought this policy from the garage I bought the car from, was sold an ultimate policy for £599 which I was told covered everything. Made a claim on my policy after massive difficulty finding a g... Mehr ansehen
Unternehmen hat geantwortet
We are used car dealers in Cheshire and have been working closely with AU Warranties Ltd for many years. We always provide the warranty by AU to our customers to ensure in any issues they have re... Mehr ansehen
Unternehmen hat geantwortet
We have dealt with many warranty companies in the past and we can now say that we have finally come across one worth having! Our AD blue pump and ecu failed. We took our car to our local garage wh... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Auto Union Warranties Ltd is a reputable used car warranty provider located in Chester, offering affordable and award-winning services. Interested parties are encouraged to contact AU Warranties directly at 01244207498 to learn more about our products and services. Our team of experts is available to answer any queries you may have and provide guidance on the most suitable warranty options available for your needs.
Kontaktinformationen
Unit 28 Bumpers Lane, Sealand Industrial Estate, CH1 4LT, Chester, Vereinigtes Königreich
- 01244207498
- claims@auwarranties.co.uk
- www.auwarranties.co.uk
3.7
Akzeptabel
86 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Most awful company I have ever used
Most awful company I have ever used. I think the owner is called Martin? My vehicle broke down due to the clutch going after 29,000 miles and they had told me to email them with a garage diagnostic, which my garage kindly did. Then he rang me back saying the policy does not cover clutches, I then went back to read the policy and it clearly stated that it does cover clutches, I then rang Martin to confront him and put him on the spot before he began to lie to me and say they do not cover clutches (which it clearly states otherwise) he then asked me to forward the policy to him highlighting where it says it, so I did so. I then rang him to see if he had received the email he then began to start rejecting my calls and hanging up the phone. I don’t think I’ve ever seen a company this bad, we are now proceeding onto taking these scammers to court!!!! They will get what they deserve.
10. Oktober 2020
Bewertung ohne vorherige Einladung
Antwort von AU Warranties Ltd
I am sorry that you were disappointed with the service that you have you received from AU Warranties. AU warranties do not like to address issues through reviews, but unfortunately on this occasion we feel we have no alternative, especially as you have continuously contacted the management team out of hours and they have willingly responded until this point.
I have addressed your review below.
Unfortunately we are unable to approve claims on items that are not covered. We are also unable to cover items listed on higher level warranties as it suits a customers argument.
As discussed with yourself you have referred to a cover level that you do not have on numerous occasions.
Clutches are very rarely covered items on any guarantee as they will alway deteriorate over time and need replacing.
The clutch is specifically listed as a non covered component in all AU literature, and the clutches that you refer to within the gearbox as we have discussed are not the same
Item.
It’s disappoints me that we have had to respond in this way, but as a customer should you have any faults covered within your guarantee please contact us and we will be happy to assist.
Don't call there number 08455010002
Don't call there number 08455010002
Charges at a high rate
22. Juli 2020
Bewertung ohne vorherige Einladung
Antwort von AU Warranties Ltd
Thank you for taking the time to share your feedback. We are sorry to learn you have given us one star for provided an 0845 telephone number. We have several ways to contact our claims team. Please use 01244 378544 which is also displayed clearly on the AU warranties google page. Along with our 4.2 star rating from many happy customers. You can also download our free AU Assist APP which also provide digital ways to submit rapid claims.
Horrendous service. Avoid at all costs
Horrendous service. Avoid like the plague.
12. Dezember 2019
Bewertung ohne vorherige Einladung
Antwort von AU Warranties Ltd
As this reviewer has issued 3 negative reviews on the same day about ourselves and other warranty companies, please regard this review as not genuine. It is very ironic that someone can buy 4 cars in one day and post 3 negative reviews about other warranty companies other than the one 5 star review issued to Autoguard Warranties. We will let our readings work this one out for themselves and decide where to buy their next warranty. Unfortunately, we have experienced this before from alternative warranty suppliers attempted to point score traffic to their websites. :(
I rang and told Au warranties the…
I rang and told Au warranties the problem i have with my car 2 months into a 3 month warranty, they told me to take it to a garage and get the garage email them the problem, the garage did as told and au warranties told them they wouldnt get the problem fixed which is a central locking issue, obviously a company who will get out of doing what you pay for, DO NOT PAY TO USE THEM
30. November 2019
Bewertung ohne vorherige Einladung
Antwort von AU Warranties Ltd
Thank you for your feedback. We are sorry to learn you are not satisfied. We provide three levels of cover, Basic, Standard and Absolute. All cover details are clearly displayed on the our website. wwwauwarranties.co.uk. You cover arranged by your supplier car dealer was a 3 month basic warranty. Please understand that we are unable to approve claims for uncovered components.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.