Bought Jaguar replacement DPF for £635 does not work, spent weeks trying to find problem, eventually had original unit cleaned, refitted and everything worked first time. Trying to get refund on DPF b... Mehr ansehen
Autosessive
Danke, dass Sie Trustpilot besuchen. Leider ist die Abgabe von Bewertungen an dieser Stelle nicht mehr möglich, da die Website dieses Unternehmens nicht länger existiert. Bitte kontaktieren Sie uns, wenn Sie Fragen haben.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Purchased front and rear brake discs & pads online £109.20. What arrived was not what I ordered, so I returned them using their returns code. Almost 3 weeks later I asked about my refund. They den... Mehr ansehen
They use DPD which do not deliver on saturdays and their depot is also not open on saturdays. They offer an 'upgrade' for £10 to deliver on saturdays. Still haven't received the goods after having giv... Mehr ansehen
This company is really really bad. Sold and send me completely different thing to what's shown and described on the advert. Not only they are blaming for this knowing the fact is literally in front... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Autosessive is an online Car Parts and Accessories store powered by the UK’s biggest and best motor factors, a multi award winning group of car parts suppliers with over 100 years of combined aftermarket experience and over 75 branches nationwide.
Kontaktinformationen
Knutsford Way, Sealand Road Industrial Estate,, CH1 4NS, Chester, Vereinigtes Königreich
- 0333 009 0505
- sales@autosessive.com
- www.autosessive.com
Das haben sich andere Leute angesehen
Terrible Service
Ordered on 10 Feb and I haven't received it yet (18 Feb). No reply on my emails, no call back. Finally after 4 days I spoke with a person who said that my card payment has been rejected because the delivery address it's not the same as the card address, which is absolute nonsense - both addresses were the same. What a lame attempt to apologize. I would not recommend this website to anyone. Terrible!!!
18. Februar 2016
Bewertung ohne vorherige Einladung
Antwort von Autosessive
Hi Alex. Thanks for your feedback. Please accept my apologies for any issues you had shopping with us. We do not like to disappoint our customers, so I have taken a look into this transaction.
I have checked and there is no record of us receiving an email or a call back request from you. Can you email me a copy of your emails so I can rule out any technical error? Our Autosessive Customer Support Team are always on hand to respond to customers quickly. I can see you ordered on the 10/02/16 14:14pm, and we sent you an email on 11/02/16 12:25pm to inform you of the payment issues with security checks. From here we did not hear from you and so cancelled and refunded you within 24 hours, so your money wasn’t tied up.
You contacted us on 18/02/16 via our live chat support, where we again informed you of the payment issue, and offered you a solution to re-order.
Apologies again for the experience you had shopping with us, and I do hope you will come back and shop with us again.
Kind regards
Mark - Customer Support Manager
Super fast service
Delphi discs and pads for vw golf, ex product
Ordered before midday, arrived 9.30 next morning ' super fast
Will use again with this service
Thank you
Shaun
17. November 2015
Bewertung ohne vorherige Einladung
Magnifico
Absolutely excellent service and quick too
6. Dezember 2012
Bewertung ohne vorherige Einladung
Don't complaints here.
I received 10 litres of oil to service both my Ford Kas for just £30 delivered and it arrived within 48 hours. I couldn't be more impressed!
Excellent all round and I will be buying from you guys again.
19. November 2012
Bewertung ohne vorherige Einladung
Cheap prices but terrible service
Based on a check of internet prices, I ordered a pair of Bosch wiper blades on 25/10. Not received by 1/11 so I 'phoned. Received blades the next day but one was wrong size. I telephoned again. Replacement promised but despite several e-mails and further telephone calls, I'm still waiting and it's 12/11.
12. November 2012
Bewertung ohne vorherige Einladung
not good
ordered on 11th Sep 2012, now 18th goods still in the ether.
phoned the 17th and was told that there was an isue with back end.
18. September 2012
Bewertung ohne vorherige Einladung
Good service
Purchased two aerosol cans of Comma wax seal unfortunatly the red extension nozzle did not fit the cans.
Service for Autosessive was very good fast postal.
I have not contacted them about the extension nozzel as I do not see what they can do about it how were they to know it would not fit.
Would I use Autosessive again no I will pay more and use my local Halfords car parts shop as I can return items easy and not have to post them, two aerosol cans are not worth the postage and time returning for me.
18. September 2012
Bewertung ohne vorherige Einladung
Quick delivery good price
Very Quick delivery hassle free transaction . Would definitely use again,.
17. September 2012
Bewertung ohne vorherige Einladung
Great price, fast delivery
Can't really say anything more. The price was the best on the net and delivery was quick.
16. Juli 2012
Bewertung ohne vorherige Einladung
Excellent!!!
Although the wrong item was delivered customer service and redelivery were spot. Would definately use again... competive prices...
3. Mai 2012
Bewertung ohne vorherige Einladung
Excellent service
Goods ordered exactly as required and delivered within promised timescale.
12. April 2012
Bewertung ohne vorherige Einladung
A****** Service
very quick delivery, great customer service
6. April 2012
Bewertung ohne vorherige Einladung
Andrew
Very happy, battery arrived as advertised, great service.
2. April 2012
Bewertung ohne vorherige Einladung
Late delivery poor service
I still have not recived my items after 10 days and had to ask them for details to find the products had not even been posted
29. März 2012
Bewertung ohne vorherige Einladung
Great service
Well priced product,packaged well and came in a couple of days.....just what was required
19. März 2012
Bewertung ohne vorherige Einladung
Superb
The part I ordered was very well priced and the delivery was faster than I expected.....2 working days instead of the anticipated 4 to 5 working days.
Found the delivered part was packaged up well.
No complaints here!
18. März 2012
Bewertung ohne vorherige Einladung
Fast & Efficient
About to order from different co., then found Autosessive - 10% cheaper and fast delivery. DPD good but limited service. Will def. use again.
14. März 2012
Bewertung ohne vorherige Einladung
Fast delivery, good value
Good quality antifreeze at a good price (bought 2x 5L to make delivery cost less prominent). Ordered weekend, arrived Tuesday.
12. März 2012
Bewertung ohne vorherige Einladung
Fast delivery, very pleased.
I'm happy with this Company. Superb professional products at reasonable prices AND a speedy delivery which didn't cost me any extra... Good job!
27. Februar 2012
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.