Automotive Repair Systems Bewertungen 

1'740
TrustScore 5 von 5

5.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Had an issue with the alloy wheel refurbishment which was raised with Rhys in the office. He kept me up to date through the process. He referred to Matt the regional manager who went out of his way to... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Always a pleasure letting Automotive Repair Systems repair any of my cars over the years! This time they refurbished all 4 of my M3 Competition alloys and they’ve done an outstanding job as always!... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Joe repaired my car. He did an amazing job on my driver's door on a BMW ix1. Before the repair there was a deep chip and scratch through to primer. The repair was perfect, no sign of any previous dama... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Not surprised this company has 5 stars review. 1) fast and super friendly replies over WhatsApp - Dan not once change his friendly and helpful tone throughout the 2 week back and forth... Mehr ansehen

Unternehmensdetails

  1. Autowerkstatt
  2. Karosseriewerkstatt
  3. Kfz-Reparatur und -Wartung

Über Automotive Repair Systems

Vom Unternehmen geschrieben

Automotive Repair System is one of the UK's leading SMART Repair providers.

SMART Repair Specialist Based in the South East, South West and North West.

The only SMART Repair Operator offering all SMART Repair Processes.

We have bodyshops located at our Orpington head office and our Liverpool, North West office to also offer customers a traditional bodyshop service where larger repairs can be carried out.

We have a wheel refurbishment plant based at our head office in Orpington that can refurbish up to 180 wheels per day.

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Kontaktinformationen

5.0

Hervorragend

TrustScore 5 von 5

1740 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

5.0

Alle Bewertungen

(1'740)

442 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 2 von 5 Sternen

Wouldn't use this company.

I made a claim through Gardx to fix a 2inch vertical dent just below my door handle, process was pretty quick in booking and getting an appointment to come sort. We assumed it would be a paintless dent repair as it was such a small issue, neither Gardx or this company informed us of what was going to be carried out. It was however sanded, filled very badly resulting in indents and painted the wrong colour so overall left with more damage than to start with by one of the mobile technicians in early Dec 25.

Finally today after 3 months since the original booking (due to bad weather admittedly) it's been sorted. We have been dealing with Ash, Ash was very professional and a genuinely lovely guy, he has fixed the issue to the highest standard he could, not sure why he wasn't sent out to begin with, we would highly recommend him to anyone. Even he said it should have been PDR.

I wouldn't be happy to use this company again unfortunately as the trust is gone after allowing someone they employ to leave the job in a worse condition than to start with. I was later told that the insurer requested the car to be repaired in this way however anyone within the industry with any pride in there work should have recommended a painless dent repair over providing an unnecessary service.
My car is only now 2 years old and bought brand new with no prior damage and now has an unnecessary patch on it, the whole process has caused me a lot of anxiety.

25. Februar 2026
Bewertung ohne vorherige Einladung
Automotive Repair Systems-Logo

Antwort von Automotive Repair Systems

Good Morning Sophie Daniels,

I am so sorry to hear you have had a stressful experience with us. I assure you, we take these situations very seriously.

In relation to the type of repair we carried out for you, I am afraid there can be limitations to what we can do when we are instructed by a third party. However, you are correct, all repairs are triaged when received so we can ensure what is being asked of us, is the best repair technique for the damage sustained to the car.

In your personal case, we had multiple images received from your insurance company, one of which looks like the paint was broken. As they have then asked us to carry our a paint repair, removing the dent, the repair type which they has asked for matched our triage notes.

None of this is an excuse for a poor repair and the poor finish you was left with on the day. The technician who carried out your original repair has been spoken to when this was brought to our attention. We have procedures in place so that every job is signed off by the technician on the day, the customer and images of the repair before, during and after so we can audit the repairs taking place on the road and ensure they're being left to the highest possible standard.

I am very happy to hear that Ash come and rectified this repair for you, I am concerned about the patch you have mentioned and would like to know more about this. I understand that this is a SMART repair but I am under the impression from the images of the repair that the issues raised from the original repair are now completely resolved.

I am happy to look into this further for you. If you could send some images to: Sarah@automotiverepairsystems.co.uk

Kind Regards
Sarah Lucas
Customer Service Manager

Bewertet mit 5 von 5 Sternen

Superb job done

Tony Satchell was a craftsman and a gentleman. Superb job done on alloy wheels and would have no hesitation using again.
Really liked his approach, manner and skill.
Many thanks and appreciation .... Made my day a happy one for sure.

20. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service and work

The repairs were not only excellent the service provided was also excellent. Our repairer was not only courteous but very approachable and work hard and quickly to fix our issues.

23. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly recommend

Great guy who contacted us before the actual repair to discuss things. Had a cancellation so we managed to get things sorted out even quicker. Really friendly (really sorry, can't remember his name 😔) and personable. The repair was absolutely brilliant, you couldn't tell there was ever any damage.
Would highly recommend this company.

9. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent

The Specialist arrived on time having called to say he was in his way. Upon arrival he explained the process. The repair was carried out in a timely fashion and to an outstanding standard which meant it look factory and would never know it had ever been damaged. Thanks to the engineer and to the company. Will definitely use the company again should I require their services.

13. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. I arranged for an alloy wheel repair to my care and they responded quickly and effectively - and provided a top class repair service. The assistance was extremely professional and faultless.

16. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

both repairs to paintwork and alloy…

both repairs to paintwork and alloy wheel are satisfactory and carried out with a minimum of fuss. time will tell as to durability . initially told that scratch to bonnet was excluded by the Gardex guys however the paint guy did it by way of goodwill . point to note when reading small print on Gardex insurance contract a scratch on bonnet is included therefore advisors should be made aware , and NOT try to exclude.

26. Januar 2026
Bewertung ohne vorherige Einladung

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