Superficial customer service from Authentic Collectables
I got a blue Ford Raptor display model toy from Authentic Collectables as a gift from my friend. It has some disturbing and distracting labels in the front of the car above and below the brand logo, I really don’t like them, so I emailed them to see anyway that I can removed them.
I got a superficial reply, they said those are stickers and they can easily be removed. I explained again and they said they have already explained it in the first mail. That’s it ?!
But the true is, those disturbing things are part of the design and cannot be removed.
This purchase and customer service experience is bad,
I would not buy it and not recommend to anyone. It costs AUD 330 with no lights and no openable doors along with those disturbing labels.








