Really simple process. Follow the step by step guide. Use the post paid documents; wrap the old item up well; get PO receipt. 3 days later, phone arrived at destination; one day later, phone accepted... Mehr ansehen

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
A fair price quoted. The packaging arrived in a day or so.My only negatives are that Argos delayed my new phone for about 4 days to collect it. Not trade in’s fault but I only just made the deadline d... Mehr ansehen
First time I have used Argos for trading in my old iPhone! Very easy to do and got the return parcel quickly, so could send my iPhone with prepaid post and packaging to put it in. Once sent, I got a n... Mehr ansehen
The whole process from end to end (receiving the packing instructions to being paid) was so easy that if I had another phone I would do it again. I will definitely use the service again !
Unternehmensdetails
Kontaktinformationen
Duke House, Perry Road, CM18 7ND, Harlow, Vereinigtes Königreich
- 01277 361794
- support@argos-tradein.co.uk
- www.argos-tradein.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
It was a very good price,and the money…
It was a very good price,and the money was straight in bank account.
Excellent
Excellent, bought new phone Sunday instructions easy for trade in, received label and had agreed money in my account on Thursday.
Great customer service.
Updated: I received a call today from Billy in customer services and several follow ups after he acted upon the feedback — honestly, a credit to the MTR team. I felt genuinely listened to, and he not only understood my concerns but agreed that improvements are needed to the customer journey — specifically around better informing customers about reasons a product may fall below their standards and what that means financially. I’d welcome those changes and hope they improve the overall experience for future customers.
My original review -I think it’s terrible that you lure people in with a favourable price but then offer less than half for any issue. My Mac battery was apparently tested at 76% (bear in mind the battery settings stated normal) and due to it being under 80% you would only give me less than half the stated amount.
It’d be better to be transparent to people about price tiers so that they’re better informed before sending off their electronics to you.
Well organised
Well organised. Clear instructions how to send old phone back. Payment made swiftly.
Not great if I'm honest. Still not great if I'm honest.
Not great if I'm honest.
Update: Just taken a call from your 'customer service' team. Team member was arguementative and did not offer to resolve anything. Just over talked me.
Yes, you're right. Still not resolved.
Still not great...in fact pretty poor service. Won't use again....there are better companies around.

Antwort von Argos Trade-In
Was hoping for a little more Trade In
Was hoping for a little more but the agreed funds were with me shortly after checking the watch
Was a great way to trade in my old…
Was a great way to trade in my old phone. Very quick and easy service and received payment very soon after I sent my phone.
Easy to do!
Easy to do and was paid the price offered online.
The only snag was the original envelope didn't arrive to return the phone until I asked for a second one!
Amazing service!
Amazing service!! Well done. Will definitely recommend and use the service again in the near future.
Phone Trade-In
Very easy to deal with this company. A quick and simple process in place. I would recommend using them.
Provided the plastic envelope and label…
Provided the plastic envelope and label for posting the item to them. Also gave clear instructions regarding taking the parcel to the Post Office. Everything was so simple and I received the money into my account within a couple of days. Very well organised.
Brilliant
Quick, efficient, easy to understand and also payed out exactly what was quoted!
Great trade-in process for my Tablet
Great trade-in process for my Galaxy Tablet. Best price I found online. Required just tablet and stylus to be sent ( not the charger). Quickly assessed my device and confirmed the price as originally offered. Money was in my bank the following day.
Only issue was a poor service from Royal Mail Tracked 48, taking 6 days (4 working days) to deliver.
I traded my Samsung phone I sent it…
I traded my Samsung phone I sent it special delivery got the payment the next day 100 percent trustworthy thank u
Quick and efficient service
Quick and efficient service.
Customer service was great when I emailed them a query I had about the process too!
A prompt service
A prompt service, refund made within 5 working days from posting old phone back.
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