Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great customer service Thank you Zoe for helping me sort out my own mistake! Clear communication on how to resolve the issue, great job.

Bewertet mit 5 von 5 Sternen

Been ordering from AquaVape for a while and never had an issue but this time the order never arrived. I reached out to support who were fantastic (Thanks Zoe) and a new order was shipped with guarante... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Quick turnaround on delivery during bank holiday. Excellent price for a huge bundle offer on the click & vape. Set up took approx 30seconds. Great flavour. Compact enough to tuck into my pocke... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I like this product. I’ve been vaping over 2 years, helped me give up the cigs after I got a diagnosis of lung cancer. The world of vaping has become much more complicated in the last couple of years... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Lebensmittel, Getränke & Tabakwaren

Informationen, die aus verschiedenen externen Quellen stammen

Aquavape is your online vape store for the supply of UK based e cigarette liquid, vaping supplies, liquid mixes and vaping accessories. Click now for more info.


Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

456 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service
Thank you Zoe for helping me sort out my own mistake! Clear communication on how to resolve the issue, great job.

13. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great support experience

Been ordering from AquaVape for a while and never had an issue but this time the order never arrived. I reached out to support who were fantastic (Thanks Zoe) and a new order was shipped with guaranteed next day delivery at no additional cost.

9. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Easy and quick

I have used Aquavape for 4 years and usually bought in local shops. But using the app has been a delight. Fast responses and deliveries and so easy to use. Keep up the good work team.

11. März 2026
Bewertung ohne vorherige Einladung
Aqua Vape-Logo

Antwort von Aqua Vape

Thank you so much for your wonderful review and for being a loyal AquaVape customer for 4 years!

We’re thrilled to hear that you’ve found our app easy to use and that our team has been able to provide fast responses and deliveries. Your support truly means the world to us, and we’ll keep striving to make your experience even better.

Thanks again for your kind words. Here’s to many more seamless vaping moments!

The Aquavape Team

Bewertet mit 5 von 5 Sternen

Support was fast and easy

Support was fast and easy. And I've used Aqua Vape for years. Always delivered quickly and ontime, competitive prices. All round good service.

12. Januar 2026
Bewertung ohne vorherige Einladung
Aqua Vape-Logo

Antwort von Aqua Vape

Thank you for your kind words and for being a loyal AquaVape customer over the years!

We’re glad to hear that our support has been fast and easy, and that our deliveries and pricing have met your expectations. Your feedback means a lot to us, and we will continue working to provide the best service possible.

The AquaVape Team

Bewertet mit 5 von 5 Sternen

Do not order from these they are big…

Great prices always have great deals good customer service
Would highly dmrecommend

19. Dezember 2025
Bewertung ohne vorherige Einladung
Aqua Vape-Logo

Antwort von Aqua Vape

Thank you for your kind words and recommendation. We’re delighted to hear that you appreciate our prices, deals, and customer service. Your support means a lot to us, and we look forward to continuing to provide you with a great experience.

The AquaVape Team

Bewertet mit 5 von 5 Sternen

Great choice of products

Great choice of products, fair prices, free delivery over £20 and super fast delivery. What more could you want 😊😊

9. November 2025
Bewertung ohne vorherige Einladung
Aqua Vape-Logo

Antwort von Aqua Vape

Thank you for your fantastic review!

We’re thrilled to hear that you enjoy our product selection, fair prices, and fast delivery. Your feedback is greatly appreciated, and we look forward to continuing to provide a great experience.

The Aquavape Team

Bewertet mit 5 von 5 Sternen

Great service

Have ordered from this company a few times now whilst that had promotions on for there vape kits and pods , website very easy to use , good pricing whilst they have had promos on , only need to spend over £10 to get free delivery , the last few times received my orders within 2/3 days from placing order , send the items packaged in bubble wrap envelopes which is great as they don’t get damaged . Will be ordering from again in the future happy with service so far

9. Oktober 2025
Bewertung ohne vorherige Einladung
Aqua Vape-Logo

Antwort von Aqua Vape

Thank you for your detailed and positive review!

We’re delighted to hear that you find our website easy to use, enjoy our promotions, and appreciate our fast, secure delivery. Your support means a lot to us, and we look forward to providing you with the same great service on your future orders.

The Aquavape Team

Bewertet mit 5 von 5 Sternen

Great prices and great service

Bought a few vape kits from here and replacement coils. Best prices going! I will keep coming back. Thanks!

10. April 2024
Bewertung ohne vorherige Einladung
Aqua Vape-Logo

Antwort von Aqua Vape

Thank you for your kind words!

We’re thrilled to hear that you’re happy with our prices and service, and we look forward to welcoming you back for your future orders. Your support means a lot to us.

The Aquavape Team

Bewertet mit 5 von 5 Sternen

Exemplary Service

Bought Heets and Terea for IQOS. Absolutely knockout price and next day delivery for Northern Ireland which most business cannot or refuse to do. An absolutely fabulous and immaculate experience. Can not recommend highly enough.

8. Februar 2024
Bewertung ohne vorherige Einladung
Aqua Vape-Logo

Antwort von Aqua Vape

Thank you for your fantastic review!

We’re thrilled to hear that you had a great experience with our pricing and next day delivery to Northern Ireland. Your kind words mean a lot, and we look forward to continuing to provide you with the same high level of service.

The Aquavape Team

Bewertet mit 2 von 5 Sternen

Was the best place.

Was the best place to go for my kits and coils and was going to order lots of juices. Now I can't get my kits or coils only the more expensive Smok V2 coils £14 going to shop local now. They can't even be bothered to put which coils to match the kits.
Went to buy 3 different makes they stop me saying shop for others.
Like they want to go bust or something.

13. März 2023
Bewertung ohne vorherige Einladung
Aqua Vape-Logo

Antwort von Aqua Vape

Thank you for your honest feedback, We appreciate your time on this matter.

We’re sorry to hear about the difficulties you experienced finding the kits and coils you needed. We are continually reviewing our stock and product listings to make it easier for customers to find compatible items, and your comments help us improve this process.

We appreciate your support in the past and hope to make your future experience with us smoother.

Bewertet mit 1 von 5 Sternen

THESE LEAKE

Almost every time i have purchased any of their products, the have leaked and are empty before I even open the packet. DO NOT BUY!!!

23. Februar 2023
Bewertung ohne vorherige Einladung
Aqua Vape-Logo

Antwort von Aqua Vape

Hi David, please contact cs@aquavape.co.uk with your order number so we can get this investigated for you.

Bewertet mit 1 von 5 Sternen

Don’t order from them if you are outside UK

I made an order (#204333) on November 16th with no updates for days on the shipping status, and after 2 emails they reply me back after more than 2 weeks, saying that that was not possible to ship to my country (that initially was included in their list) and they give me back a partial refund.

They haven’t charge me back the 10£ of shipping cost, for their mistake!

15. November 2022
Bewertung ohne vorherige Einladung
Aqua Vape-Logo

Antwort von Aqua Vape

Thank you for sharing your experience. We sincerely apologize for the issues you faced with your order and understand how frustrating that must have been. Since then, we have made significant improvements to our international shipping processes, communication, and refund procedures to ensure this does not happen again.

We truly appreciate your feedback, as it has helped us provide a better experience for all our customers.

The Aquavape Team

Bewertet mit 5 von 5 Sternen

Gave up the smelly Marlboro Lights for this vape juice.

I like this product. I’ve been vaping over 2 years, helped me give up the cigs after I got a diagnosis of lung cancer. The world of vaping has become much more complicated in the last couple of years and I cannot pretend that I understand much about the systems used to guide Vapers about the range of liquids or the kit needed, it’s all still a mystery. But I’m happy with these replacements for my smelly old Marlboro Lights and I hope you find this review helpful!

10. November 2022
Bewertung ohne vorherige Einladung
Aqua Vape-Logo

Antwort von Aqua Vape

Thank you for sharing your experience and kind words!

We’re so glad to hear that our products have helped you make the switch from cigarettes and that you’re happy with your vaping journey.

I hope you are doing well and if you ever need anything even a quick chat, please do not hesitate to reach out!

Your feedback is very much appreciated, and we hope to continue supporting you with quality products and service.

The Aquavape Team

Bewertet mit 5 von 5 Sternen

Easy website to use

Easy website to use
Fast delivery
Easy payment.
Great Clearance sales 😁

Downfall - No Paypal

17. Oktober 2022
Bewertung ohne vorherige Einladung
Aqua Vape-Logo

Antwort von Aqua Vape

Thank you for your positive review!

We’re glad to hear that you find our website easy to use, enjoy our fast delivery, and appreciate our clearance sales. Your feedback means a lot, and we look forward to continuing to provide a great experience.

The Aquavape Team

Bewertet mit 1 von 5 Sternen

NOT WORTH ONE STAR.

NOT WORTH ONE STAR.. SENT A VAPE BACK I HAD ONLY HAD A WEEK OR SO AND IT STOPPED CHARGING. RETURNED AT MY EXPENSE AND THEY EMAILED BACK TO SAY THE CASING WAS DAMAGED AND THEY WILL NOT TEST IT FOR THAT REASON. NO WAY WAS THAT CASING DAMAGED ! IT WAS JUST AN EXCUSE NOT TO REFUND ME OR SEND ME A REPLACEMENT. WHY WOULD I HAVE GONE TO ALL THE HASSLE OF EMAILING AND PAYING TRACKED POSTAGE RETURNING IT IF IT WAS DAMAGED BY ME ? IT WASNT CHEAP AND I WILL NEVER BUY FROM THEM AGAIN! BUYERS BEWARE !
UPDATE20/08/22
As promised I was sent a replacement vape within the week.
Thank you for your assistance AquaVape. Appreciated!

6. September 2022
Bewertung ohne vorherige Einladung
Aqua Vape-Logo

Antwort von Aqua Vape

Good afternoon. Thank you for taking the time to write a review. I am aware of this situation; I am also aware that you did not purchase your device through us directly and we were unable to confirm a purchase date. Nor did you provide a proof of purchase upon returning your device to us. We require this information to confirm whether your item(s) are still covered by the manufacturer's warranty - which is six months from date of purchase.
Having said this - We always aim to provide excellent customer service standards and if you wish to visit our website at aquavape.co.uk and create yourself as a user. I will happily raise an order for a free issue device for you. Once you have created yourself as a user please get in touch with our office and we can arrange a replacement device.

Bewertet mit 5 von 5 Sternen

You can't beat Aquavape for service and quality!

After a hiccup which I unfortunately created myself due to parental controls on my PC, a staff member at Aquavape swiftly advised of my problem and I can once again place orders for my Vape liquids. Aquavape is excellent at keeping customers informed via email of offers/products available, the products are great and very quickly and securely delivered. A very well-deserved 5 stars.

18. August 2022
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Don’t get disposable Ecigs aquavape

Can’t knock the eliquids but the disposable ecigs are terrible, don’t last at all. Only got a disposable one for when my e-cigarette in charge every other day for a few hours. Not a heavy smoker either lasted one and half times. Hardly any puffs at all maybe 50 at most for a fiver for what’s on market I did expect a bit better to be honest. Disappointing

8. August 2022
Bewertung ohne vorherige Einladung
Aqua Vape-Logo

Antwort von Aqua Vape

Thank you for your feedback.

We’re glad to hear you enjoyed our e-liquids, but we’re sorry that the disposable e-cigarettes did not meet your expectations. Please note that we no longer stock disposable products due to the UK issued ban on Disposable Vapes and now focus on refillable kits and e-liquids to provide a better and more consistent experience for our customers.

We appreciate your comments, as they have helped us improve our product range and service.

The Aquavape Team

Bewertet mit 5 von 5 Sternen

Aquavape is the only place for me

Aquavape is the only place for me. The service and quality of the products are first class, I would definitely recommend them

31. Juli 2022
Bewertung ohne vorherige Einladung
Aqua Vape-Logo

Antwort von Aqua Vape

Thank you so much for your kind words!

We’re thrilled to hear that you’re happy with both our service and the quality of our products. Knowing that AquaVape is your go to and that you’d recommend us really means a lot.

We look forward to continuing to provide the first class experience you’ve come to expect.

The Aquavape Team

Bewertet mit 5 von 5 Sternen

100% reliable

Have ordered for a few years from Aquavape, reliable very quick delivery and discount vouchers. Won’t buy anywhere else

25. Juli 2022
Bewertung ohne vorherige Einladung
Aqua Vape-Logo

Antwort von Aqua Vape

Thank you so much for your continued support over the years!

We’re thrilled to hear that you find our service reliable, our delivery quick, and our discount vouchers helpful. It means a lot to us to have loyal customers like you, and we’re delighted to know we’re your go to for all your vaping needs. We look forward to keeping up the service you love for many years to come.

The Aquavape Team

Bewertet mit 5 von 5 Sternen

Absolutely 100% highly recommended

Absolutely 100% highly recommended. Speed of delivery was very fast, very well packaged and the product itself was much better than expected

27. Mai 2022
Bewertung ohne vorherige Einladung
Aqua Vape-Logo

Antwort von Aqua Vape

Thank you so much for your amazing review.

We’re thrilled to hear that your order arrived quickly, was well packaged, and exceeded your expectations. Knowing that our products and service have made such a positive impression means a lot to us. We truly appreciate your recommendation and look forward to providing you with the same high-quality experience in the future.

The Aquavape Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr