Antalis Bewertungen 

Poor quality bubble wrap sent it back getting a refund is like getting blood out of a stone. customer services usual lamentable UK experience

1ère commande chez Antalis et j'en suis contente.
Pour un particulier comme moi qui avait besoin d'un petit volume de papier bouffant à un prix raisonnable, j'ai été satisfaite.
Produit livré en 3 jours, transporteur très sympathique.
Si j'ai de nouveau besoin de papier spécifique, je recommanderai.

Pire service client qui existe ! Franchement cliente depuis de très longue années, je n’ai jamais été traitée de la sorte. Me parle comme si j’étais une débile, ne veut absolument pas comprendre ce que je lui explique (j’ai copié collé les références avec le nombre de manquants ..). Ensuite me dit que ce n’est pas vrai, qu’il n’y a aucun produit manquant. J’ai été obligé de faire une vidéo pour prouver ma bonne foi et demander un responsable pour être enfin mieux traité. Je suis vraiment choquée par les échanges que j’ai eu pour un SAV.

This company is a SCAM!! They don't answer, they don't send the goods.
Don't buy from this company

Very disappointing. Want to purchase an order for a total of £170, but then was hit with a "small order charge" of £25 because it has to be a minimum of £175. Looking to increase my order I spoke to a customer services adviser and they then increase what was the minimum of £175 to £200. Not good. I lacked confidence so cancelled my order.

Great company to deal with.
Our printing company orders majority of our stock from Antalis, great team to deal with, excellent cost and quick next day delivery.
Highly recommend them.
Special thanks to Simon Broome, Mark Mathison & Fitz Panton, for making every transaction, smooth as possible.

Received a promotional booklet from Antalis in my latest copy of Digital Printer magazine. Inside was a full page inviting me to scan a QR code to request a sample box, supposedly full of digital media samples (coated, uncoated, etc.). Did this, which led to a sales call, which led to an "account" being opened, which led to an account manager asking what I needed, and endless questions about what machinery we operate and what papers we use etc. I just want the advertised sample box to start with - then I will consider whether I want to place an order, after I have seen and touched the samples.

I don't expect I will receive the sample box, and I haven't got hours to waste replying to their account manager's emails detailing what samples I require - I expected a box of samples of all that they offer so that I can make my choices and consider new options for new products as we produce them.

It's like they don't want new business.

Absolutely dreadful. If I could provide this review without assigning a star rating I wouldn’t hesitate. I have to consistently chase orders that end up taking literally in excess of a month to deliver. On a couple of occasions after waiting this period the order was shipped incorrectly only to have to wait again. My account holder or their systems are incompetent. If you know of alternative providers don’t waste your time here.

What can I say? Always available and willing to assist. Service from Cathy & Rob is always top notch
Pleasure doing business with them