Just brought and had swiftly delivered, the British Berkefeld SS2 Table Top Water Filter system, and i couldn’t be happier. Andrews Water Treatment price was the cheapest i found on the web at the t... Mehr ansehen
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Das sagen Bewerter
I found the part I was looking for (copper to plastic adaptor and isolator valve for US style fridge) easily on their website and in a few clicks had it ordered. Good comms on progress (emails to tel... Mehr ansehen
I needed advice about changing my water filter system. There were always staff available to answer my questions either on the phone or on the website and they were always willing and helpful. In the... Mehr ansehen
Andrews sent the replacement filter head very quickly, but FedEx decided to keep trying to deliver it when I wasn't in so Jack at Andrews helped me to chase it up. Then when I couldn't quite work out... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Specialists In Domestic Water Filtration Andrew's Water Treatment are a leading distributor of quality water filtration products. From under sink water filters to sophisticated reverse osmosis systems, UV sterilisers, water softeners and the latest in new technology - water conditioners, Andrew's is dedicated to supplying products to meet your demands. We supply products from most of the leading manufacturers in the industry such as Everpure, Doulton, 3M, Swift Green Fridge Filters and many more besides. Andrew's also lead the way supplying the dental profession with our range of equipment designed to purify water for use in their autoclaves. See our Rhombus Reverse Osmosis System. Many of our stocked products may not be listed on the website so if you cannot find what you need, please call our dedicated sales team on 01704 531556. We pride ourselves on customer service and a commitment to providing complete client satisfaction. Opening Hours Monday - Thursday: 9am-7pm Friday: 8.30am-5.00pm Saturday - Sunday: Closed
Kontaktinformationen
47-49 Kensington Road, PR( 0RY, Southport, Vereinigtes Königreich
- 01704 531556
- office@andrewswater.co.uk
- www.andrewswater.co.uk
Terrible customer service
Terrible customer service. I ordered a part for my Berkefeld unit over the phone after asking for information on a replacement part. I was assured that a confirmation email would follow. In spite of contacting them repeatedly, and being promised that the email was on the way, there has been no confirmation email forthcoming.
They have taken my payment, but there is no evidence of my order.
20. März 2025
Bewertung ohne vorherige Einladung
Poor customer after care
Sometimes the water flows through the tap, sometimes it doesn't (yes, the bottom section is full of water). I wrote to the company and they suggested I take everything apart and put it back together. I did that, no improvement. Wrote again, and again. Never heard back from them. So it's become a tedious kitchen feature rather than a treasured filter.
Other than that the filter works well and delivery was smooth.
19. September 2023
Poor quality. Poor service.
Ordered a filter, installed it and the flow rate is very slow. Contacted them about this and no response. Quality is poor. Have to buy another elsewhere now.
9. Mai 2024
Bewertung ohne vorherige Einladung
Posted cheaper alternative without contacting
Hi, so i have brought the filter replacement from Andrew's Water Treatment Ltd, they posted , i have received. Opened the order and found completely different filter replacement, contacted the seller, and they told me that this item is the same, just different design, but i noticed that it is different part number. Searched by the part number and found out that this part is £30 cheaper than what I have ordered. Contacted the seller again, and they confirmed that they posted cheaper alternative, because they out of stock. I wanted to return it and get the full refund, but they refused to provide the returnt label, because they haven't done anything wrong, it is me who wants to return it. Reported to the customer helpline, and they confirmed that is was breach of contract. Never going to use them again, not recommend to anyone else.
8. Februar 2024
Fast reliable service
Fast reliable service ~Knowledgeable guys!
a pleasure to deal with. Many Thanks!!!
5. Februar 2024
If was easy to make my order and…
If was easy to make my order and delivery was next day
5. Februar 2024
I fantastic product with great customer service there are no complaints from me I strongly recomend tham.found the customer service excellent…
I found the customer service excellent in guiding me and answering my questions.
20. Januar 2024
Very good service.
Very good service. Filter arrived within two days of order. Recommended.
29. Januar 2024
A quick and easy way to order and a…
A quick and easy way to order and a quick delivery i happy
18. Januar 2024
Easy to use website and simple.
Easy to use website and simple to order.
Easily found the filters i needed to order.
Simple to pay my bill.
25. Januar 2024
Great service
Quick delivery and fantastic customer service on follow up, recommended!
12. Januar 2024
An excellent supplier of water…
An excellent supplier of water treatment products, always helpful when advising customers like me with slightly complex problems. Continues to keep me updated and prices are very reasonable.
18. Januar 2024
5 stars great service thanks so much…
5 stars great service thanks so much quick service
5. Januar 2024
My delivery was delayed but Andrews…
My delivery was delayed but Andrews Water Treatment sorted out the situation very well.
4. Januar 2024
Reccomended.
Very attentive. Sends reminders when you need replacements. Sorted an issue immediately. Nothing to complain about with these guys.
3. Januar 2024
Great price and very swift delivery
1. Januar 2024
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