Allied Mobility Bewertungen 

Their brochure makes a big deal about their customer service,etc. But when I bought one of their Peugeot Impulse Drive from Wheelchair conversions, a 2017 model, bought from a car dealer in Northern Ireland, I tried contacting them to see if they could supply a reprinted owners manual, I got no reply. A while later, trying to troubleshoot the suspension lowering system, I emailed to ask them for schematics or a wiring diagram. Zero replies. So they either don’t care about the second or third owner of their cars, or they have a problem with replying to emails from Ireland.

Allied Mobility has been very understanding of my sisters needs and made her new vehicle according to her needs, they were always in contact full transparency and the delivery of the new vehicle was very smooth. Highly recommend Allied Mobility.

All the people that I dealt with on the phone or in person were fantastic. Because I have FND and my memory is appalling even when I didn’t understand certain things they were very understanding and took the time to explain to me what it was.

Extremely disappointing experience – faulty vehicle and delayed refund

I am writing this review because our experience with Allied Vehicles has been extremely disappointing and has caused significant stress and disruption to our family.

We purchased a Peugeot Horizon RE from Allied Vehicles on 6 August 2026. Just six days later, on 12 August, the engine warning light came on.

Following Allied Vehicles’ instructions, we contacted the RAC and the vehicle was inspected by an RAC-approved garage, Eastlake Garage, on 14 August. Their diagnostic inspection identified multiple faults, including:

• U1F2E – absence of communication with the engine management ECU
• 05FF – BSI internal fault
• 0062 – absence of communication with audio equipment
• P0421 – pre-catalytic converter fault
• P0460 – fuel level measurement fault
• U1218 – CAN/BSI communication fault
• P02CF – cylinder 2 fuel injection correction fault
• P0494 – cooling fan fault

The garage also confirmed that the air conditioning was not working.

Despite this, we found ourselves being passed between Allied Vehicles, RAC and the garage, with questions being raised about the garage’s findings and responsibility seemingly being passed around.

I subsequently formally rejected the vehicle under the Consumer Rights Act 2015.

After further communication, Allied Vehicles agreed to collect the vehicle and provide us with a full refund. The vehicle was collected from our home on Wednesday 19 August. We were specifically told that the refund would take 3–5 working days.

Today is the fifth working day and we still have not received our refund.

This is not simply an inconvenience for us.

Our nine-year-old son, Ollie, has cerebral palsy and is a full-time wheelchair user. He cannot bear weight and is completely dependent upon us for his mobility and transport, including transporting his wheelchair. As he gets older and heavier, having an appropriate and reliable vehicle is essential to his care and to getting him to medical appointments and other important commitments.

Because of this situation, we have already had to cancel/postpone appointments for him and he has effectively been stuck at home without suitable transport.

I am also a district nurse and rely on reliable transport for my work.

We bought this vehicle in good faith expecting it to be safe, reliable and suitable for our needs. Instead, it developed significant faults within six days of purchase, and we have subsequently had to spend weeks dealing with the consequences.

I do acknowledge that Allied Vehicles eventually agreed to take the vehicle back and issue a full refund. However, having collected the vehicle on 19 August and given us a 3–5 working day timescale, I do not think it is unreasonable to expect that refund to have been processed by now.

The whole experience has been incredibly stressful. We are now left without the vehicle, without the refund, and without suitable transport for our disabled son.

I hope Allied Vehicles will resolve the outstanding refund immediately and recognise the seriousness of the situation this has caused our family.

I have dealt with this company for the fourth time They are the best

I would recommend Allied Mobility to anyone wanting a WAV vehicle the service all the team provided to us was second to none and I carn’t thank them enough 👍

Im so happy with my disability motor i can now get out with my family its going to make such a difference.And the Gentleman that brourght my new motor showed us everything so we know how to use the motor. Id also like to thank karen again for getting us to where we are now.

Courteous and informative staff on ordering and on delivery

Allied Mobility were very good at communicating and kept me informed at each stage of the process. Thank you so much for the delivery experience and demonstration of the WAV system.

I bought my vehicle from Sirus and had great service during sale and after care. However my experience with Allied has been terrible. Trying to get a response to fix my vehicle's tailgate and ramp has been difficult. Still awaiting a response.

I will be looking at alternative suppliers when i renew in 18 months.

It's my first experience with a WAV,so far so good.

Professional service patient demonstration and thorough product knowledge
Excellent communication and prompt delivery

The entire process was very easy and hassle free .quick and easy process

Staff have always been helpful. The sales person gave a good demo and the delivery man went over things again at handover.

Allied were very helpful, with the whole process of me getting my WAV. Ryan at the NEC and Monique deserve special mentions.

Allied motor where fast and very helpful. I am pleased with my experience with them.

Bit of a late review. But i wanted to shout out a lad called Oliver who works in the west mids (stoke) kind of area... last summer my sister was diagnosed as terminally ill she was already in a wheelchair due to a past accident.. Sadly we lost her in Feb this year. Oliver was extremely proactive and paitient with our needs and enabled us a lot of flexibility freedom, and independence in her final months. It would of been so much more difficult without Olivers due dilligence and care in getting us sorted as swiftly as he did..

Vehicle arrived on time, washed nice and tidy, the delivery guy again explained the controls for using
the ramp.

Hassle free, smooth process from ordering to delivery

Our experience with Allied mobility was very smooth.

We needed a WAV for our daughter and they went through a few options with us and test drives to decide what would be suitable.

Extremely helpful and gave us all the information we required to make it a smooth journey in getting what we needed and wanted.

Very pleasant staff members, polite & very professional.

We would use Allied again in the near future and we would recommend to others also.