Alba Rose Bewertungen 

906
•
TrustScore 5 von 5

5.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent process from beginning to end, we were kept up to date on what part of the jewellery was being made at each stage and the finished product is just perfect. Delivery and packaging were brilli... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Quality beautiful ring...wish I could add a picture to review ..you are kept informed every step of the way..so contact is excellent..my ring was beautifully presented in a lovely box with certificate... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The service was highly professional and attentive. The jewellery made for me in memory of my late nan was truly beautiful, and I could not have requested anything better. I appreciated being kept info... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Wow, such a great company who update you with every step of the way in making your jewellery. During one of the most difficult times of my life, the service from Alba Rose has been impeccable. I h... Mehr ansehen

Unternehmensdetails

  1. Juweliergeschäft

Vom Unternehmen geschrieben

At Alba Rose, we create beautiful, hand-crafted jewellery that holds a story close to the heart. Each piece is individually made using a small token of your loved one’s ashes, carefully encapsulated within colourful Venetian Murano glass to form a radiant gemstone that is truly one of a kind. Our specialist artisans work with exceptional care and respect at every stage of the process — from the safe handling of ashes to the final polishing of your finished piece. We treat every order as a personal tribute, ensuring that each gemstone reflects both artistry and memory. Based in the United Kingdom, we combine traditional craftsmanship with modern design to create lasting keepsakes that can be treasured for generations. Our collections include rings, pendants, bracelets, and earrings, all available in a choice of precious metals including sterling silver and solid gold. From the moment you request your ashes collection kit to the delivery of your finished jewellery, we keep you informed at every step with thoughtful updates and genuine care. Our goal is to bring comfort, connection, and beauty to those who wish to honour their loved ones in a meaningful way. At Alba Rose, we believe that memories deserve to be held close — always. Every piece we make is more than jewellery; it’s a timeless expression of love, remembrance, and the enduring bond that never fades.


Kontaktinformationen

5.0

Hervorragend

TrustScore 5 von 5

906 Bewertungen

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5.0

Alle Bewertungen

(906)

100 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Product is great

Product is great, met all expectations would 100% recommend a purchase from alba rose.

24. August 2019
Bewertung ohne vorherige Einladung
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Antwort von Alba Rose

Hi Kay, thank you for you kind feedback of your experience. Its great to be able to be able to provide our customers with the quality jewellery we pride ourselves in creating.

Bewertet mit 5 von 5 Sternen

Brilliant!

Brilliant!!!!!!

22. August 2019
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Antwort von Alba Rose

Thank you for a great review of our company, we look forward to hearing from you again soon!

Bewertet mit 1 von 5 Sternen

Avoid.

Disgusting company who messed up the colour of my cremation ring and not only ignored my contact emails but also tried underhand tactics by changing the colour on the website selection page!! Pity they didn’t consider that I have a printed brochure displaying the original colour that I ordered.

Chose this small business as I thought they would have attention to detail. Feel extremely let down. Would not recommend due to shocking lack of communication and dodgy tactics.

*Edit: Per Alba Rose’s reply, I DID NOT order the “wrong colour” and have multiple emails from the company apologising for the mistake THEY made - and also saying I could only have a refund if I removed my review. When I didn’t, they reported it to have it removed themselves. And I’m STILL waiting for the refund. Considering the nature of the product - a cremation ring - I would have expected a little more sensitivity and professionalism.

20. August 2019
Bewertung ohne vorherige Einladung
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Antwort von Alba Rose

We are genuinely sorry that this situation has caused you distress, particularly given the deeply personal nature of the jewellery we create.

We would like to clarify the facts as transparently as possible. According to our records, the glass colour supplied matches the colour selected at the time the order was placed. At no point have we altered your order details or changed colour options after purchase, and our brochures and website imagery have remained consistent.

We were not aware that you believed there was an issue with the colour until this review was posted. Once it came to our attention, we immediately offered to remake the piece in an alternative colour at no cost to you, including return postage. That offer remains open.

We would also like to clarify that we do not require reviews to be removed as a condition of a refund or remake. Our intention has always been to resolve this matter fairly and sensitively.

If you would still like us to remake the jewellery or discuss a resolution, we genuinely welcome you to contact us directly so we can bring this to a close in the way you feel is right.

Bewertet mit 5 von 5 Sternen

Ordered a sentimental charm recieved…

Ordered a sentimental charm recieved within 2 weeks. The charm is beautiful. I got this sentimental gift for my girlfreind and she loves it. It's very well made. Can see the ashes of loved ones clearly. The packaging was well packed and thought put into it. Absolutely stunning!
Thank you Alba rose

17. August 2019
Bewertung ohne vorherige Einladung
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Antwort von Alba Rose

Hi Simon, Thankyou for such a great review, we hope that it gives your girlfriend great comfort and joy, all the best

Bewertet mit 5 von 5 Sternen

chain and pendant

Just recieved my chain and pendant with my recently deceased dads ashes in,I am absolutely over the moon with it! I had a bad experience with cherished urns so after my sister recommended this site I ordered my chosen pendant and chain,as soon as I seen it I fell in love with it! it came with an Authenticty certificate with my dads name on too! cherished urns did not provide this.Thank you so much I can have mmy dad with me all of the time now x

13. August 2019
Bewertung ohne vorherige Einladung
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Antwort von Alba Rose

Hi Kathy, thankyou for such a beautiful review of our company, we loved creating such a fitting tribute to your loved one, thanks again for choosing alba rose

Bewertet mit 5 von 5 Sternen

Cannot recommend this service enough

Cannot recommend this service enough! Was struggling to find a wedding band to fit my engagement ring. Ordered a mould kit and sent it off and received my design very quickly. The whole thing from start to finish was easy and very reasonably priced!!

5. August 2019
Bewertung ohne vorherige Einladung
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Antwort von Alba Rose

Hi Cassie, Great to hear you enjoyed our shaped wedding ring mould kit service. Thanks for taking the time to leave a review, it is very much appreciated. All the best

Bewertet mit 5 von 5 Sternen

Lovely bespoke memorial jewelry

Lovely bespoke memorial jewelry. Created at a reasonable price with excellent customer service. Couldn't be happier.

5. August 2019
Bewertung ohne vorherige Einladung
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Antwort von Alba Rose

Hi Bern, thank you for your feedback on our cremation jewellery and customer service. We take great pride in providing the highest level of quality we can. Best wishes from all at Alba Rose

Bewertet mit 5 von 5 Sternen

Beautiful Cremation Jewellery

I selected a 9ct white gold ring with diamonds to hold the ashes of both my parents. They deserved nothing less. My ring has just arrived and I am stunned by the amount of gold and diamond I have got for my money. You can never be sure when ordering online and I was worried that it could be a bit flimsy. This is a substantial and really beautiful piece of jewellery. From a distance the centre ‘stone’ resembles an opal but close up the ashes a clearly visible. My ring has taken just under a month from ordering, and I am sure that I am going to draw great comfort from having my Mum and Dad with me.

I looked at several suppliers before choosing Alba Rose as their designs were so much nicer and less obvious than some of the others. I can recommend Alba Rose and will be contacting them to copy an old and very valuable family ring in silver and Swarovski to make alternative I can wear without worry.

5. August 2019
Bewertung ohne vorherige Einladung
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Antwort von Alba Rose

Hi Jule, Thank you for taking the time to leave us feedback regarding our cremation jewellery. As you have noted we have designed the products to last a lifetime, ensuring the designs are nice and solid with good weight to them. Its an absolute pleasure to be able to create such sentimental pieces for you, we look forward to speaking with you again, all the best.

Bewertet mit 5 von 5 Sternen

Memorial ring.

Memorial ring.
The process was very simple. The kit arrived very quickly and my custom made piece delivered on time within the 16 working days quoted. I am very pleased with my ring and the whole process. Would and have recommended to others.

2. August 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing Service ~ Amazing Quality

Great communication! Ashes kit arrived quickly, order placed online and my beautiful bead arrived within ONE WEEK ! Presented in a lovely gift box, so so happy, had so many comments ~ Thankyou for such fabulous service !!

28. Juli 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Beautiful jewelry for that very special…

Beautiful jewelry for that very special memory to keep with you all times. I lost my beautiful boy Boombies (pug) and I knew I wanted something amazing to keep him with me and Alba Rose provided it. I got a stunning glass bead with my boys ashes in and it is gorgeous, with his name engraved around the edges. It arrived quicker than they said but I was happy to get it sooner.

25. Juli 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

First Class Service

Bought my wedding ring from them when they had the Blue Water store and had great service then but sadly lost a diamond out of it recently. It has diamonds all the way around so I had been concerned about ever day wear and tear and had taken insurance out but hadn't noticed the payments had stopped when my card had expired amongst all the other payments that come out every month. Contacted Alba Rose to find out why and had insurance reinstated and as a gesture of good faith, they replaced the missing stone free of charge. Really helpful once again and can't fault them. First class service. Just sad the Blue Water Store has gone but would certainly highly recommend them. When I originally bought it the girls on the store were just lovely and really helpful advising on which metals and clarity to go for etc etc. Thank you Alba Rose!

23. Juli 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very quick and efficient service

Very quick and efficient service. My necklace was beautiful. I expected a tiny pendant but received a good sized pendant with chain in a lovely box. I put it on straight away. I love it. Thank you

7. Juli 2019
Bewertung ohne vorherige Einladung
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Antwort von Alba Rose

Hi Brenda, great to hear that you have enjoyed your experience with us, and that you are pleased with your purchase. Thanks again for choosing Alba Rose

Bewertet mit 5 von 5 Sternen

Thank you to Alba Rose for mine and my…

Thank you to Alba Rose for mine and my daughters necklaces they are beautiful. Tracking the progress was easy. They emailed when they received mums ashes which put my mind at rest because there is the fear that they might go missing. Thank you again in shall enjoy wearing it knowing that mum will always be with me.

6. Juli 2019
Bewertung ohne vorherige Einladung
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Antwort von Alba Rose

Hi Lesley, we are thrilled with your feedback regarding our cremation jewellery. We put every effort into providing a seamless experience, and love to hear you are pleased with your jewellery. Thanks again from all at Alba Rose

Bewertet mit 5 von 5 Sternen

Tribute Jewellery

Received a beautiful ring & necklace in memory of my Nanna.
Came in a lovely presented box with certificate of authenticity & they returned ashes they didn't use.
It offers great comfort having a part of my Nanna with me.
Excellent service & received my jewellery before for period they estimated.

5. Juli 2019
Bewertung ohne vorherige Einladung
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Antwort von Alba Rose

Hi Claire, thank you so much for your lovely feedback. Best wishes from all at Alba Rose

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