I had an absolutely fantastic experience at Vauxhall Advanced Romford. Ben, the salesperson, was incredibly polite, helpful, and friendly throughout the whole process. He made everything so easy, and... Mehr ansehen
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Das sagen Bewerter
Advance Vauxhall had an easy to use website with useful filters to allow a focused search. Soon found a car which suited my needs. Rang the sales team, put a returnable £99 deposit to reserve the v... Mehr ansehen
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Mr. Sunil Ricky the best sales person. Very effefficient, reliable and dedicative to work. Customer friendly. We will recommend him for his superb job at Vauxhall to buy any used or new cars. We... Mehr ansehen
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Honestly, getting hold of customer service was far harder than it should have been. There aren't any obvious phone numbers on the website, and when you eventually find one and call, the automated... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
Visit Advance Vauxhall in Berkshire, Buckinghamshire & Hertfordshire, established dealership and servicing specialist. Explore our website to browse through our stock and discover our full range of offers. Get in touch today to discover the benefit...
Kontaktinformationen
Farnham Road 87-89, SL1 4UN, Slough, Vereinigtes Königreich
- 01753744844
- info@email.advancevauxhall.co.uk
- www.advancevauxhall.co.uk
3.7
Akzeptabel
291 Bewertungen
Bittet Kunden um Bewertungen
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Hat 77 % seiner negativen Bewertungen beantwortet
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A special thank you and massive shout out to Shaq!
I honestly can’t thank Shaq enough! He’s an absolute massive asset to Vauxhall and from start to finish he made the whole process of finding my first car so easy and so much fun. I was a bit nervous going in, but he made me feel completely comfortable and went above and beyond to help me find the perfect car. He’s super knowledgeable, genuinely cares about his customers, and his energy is infectious. You can tell he loves what he does. Thank you, Shaq, for making such a big milestone such a great experience!
13. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Advance Vauxhall
Dear Danielle
Thank you so much for your incredible review! We're absolutely thrilled to hear about your experience with Shaq — he truly is a superstar and we're lucky to have him on the team. It's fantastic to know he made your first car-buying journey smooth, enjoyable, and memorable. We understand how big of a milestone this is, and we're so glad Shaq could help make it a positive one. We’ll be sure to pass on your kind words to him. Enjoy your new car and welcome to the Vauxhall family!
Met salesman Martin Diep was looking…
Met salesman Martin Diep was looking for a van,the type I wanted was not at Watford,but he managed to find one at Slough branch,and collected it the same day,to enable a test drive.Decided to buy the van,there were a few things that needed addressing,and thanks to Martin they were all taken care of.
More than satisfied with my experience with Martin at Vauxhall,would recommend them.
13. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Advance Vauxhall
Dear Colin
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Martin was able to assist you in finding the right van—even going the extra mile to source it from our Slough branch for a same-day test drive.
It’s great to know that everything you needed was taken care of and that you’re more than satisfied with your experience. Martin will be especially pleased to hear your kind words.
We truly appreciate your recommendation and look forward to seeing you again in the future. Enjoy your new van!
Best regards,
The Customer Care Team
Habbeb Dar
Habbeb Dar, the Senior Sales who sold me my new car was absolutely brilliant! He has not hesitated for a second after I told him I was very nervous to drive around High Wycombe and offered to drive the car himself! So polite, so helpful! Took care of all paperwork as well, nothing was a problem, no question was silly. Thank you Habeeb!
10. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Advance Vauxhall
Dear Veronika
Thank you so much for your kind words and fantastic review! We're thrilled to hear that Habeeb made your car-buying experience such a positive one. He truly goes above and beyond to ensure our customers feel supported, and it’s wonderful to know his thoughtful approach—especially offering to drive and handling all the paperwork—made you feel at ease.
We’ll be sure to pass on your appreciation to Habeeb. If you need anything in the future or just want to pop in for a coffee and a chat, you’re always welcome!
Wishing you many happy miles in your new car,
The Advance Vauxhall Customer Care Team
Joe Walsh what an amazing service at vauxhall hemal deal ship
Amazing services. I was really impressed with the the sales team, especially Jamie who was so helpful and just brilliant. He gave me all the information I needed and took time to show me all the gadgets in my Crossland. Would recommend this deal ship as they were amazingly helpful and friendly to buy from
1. August 2025
Bewertung ohne vorherige Einladung
Antwort von Advance Vauxhall
Dear Joseph
Thank you so much for your wonderful review! We're delighted to hear you had such a great experience with our sales team, and especially with Jamie. He takes great pride in making sure customers feel confident and informed, so it's fantastic to know he made such a positive impression.
We’re glad you’re enjoying your Crossland and all its gadgets—it’s a brilliant choice! Thank you again for recommending us, and we’re always here if you need anything in the future.
All the best,
The Customer Care Team
Extremely Disappointed and Distressed…
Extremely Disappointed and Distressed by My Experience
I am absolutely appalled by the service I received. After making a full payment for my key, I was wrongly told that the payment hadn’t gone through and was asked to pay a second time. Or I wasn’t allowed my key … this was also after I had to call for an update on my car as they haven’t bothered to even call when they had my car from 8am - 3pm. And apparently did a diagnostic test in under an hour. For my model and car brand it would take 1 and a half hours minimum.
After speaking directly with my bank, who confirmed (on a recorded call) that the payment did go through successfully, I realised that I was almost made to pay twice for the same transaction.
This experience has left me feeling distressed, disgusted, and deeply disappointed. I have already contacted the police to report a possible fraud attempt and will also be raising a formal complaint with Head Office about how I was treated.
I expect much better professionalism, honesty, and respect when dealing with customers. No one should have to go through this kind of situation, especially after providing clear proof of payment which they just dismissed.
Vile behaviour and treatment will never go there again. And will warn others.
Update - Yes I got your call. I have now missed 2 days of work one of which was due to an error on your side. No matter what I SHOWED YOU and proved it had left my bank. I am now facing losing my job due to an unauthorised absence. What are you going to do about that. How will I be compensated for one your POOR service and RUDE staff. But for the loss of money due to YOUR error.
The police have been contacted for theft of my car by your company. But unlawfully not realising the keys
8. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Advance Vauxhall
Dear Candice
Thank you for taking the time to share your feedback, and we are genuinely sorry for the distress and frustration this experience has caused you.
We want to assure you that we have looked into this matter thoroughly. Upon investigating, we found that the issue appears to have been a banking error. At the time of your visit, our payment system showed that the transaction had been voided, and this was also shown to you at the counter. In line with our policy, we are unfortunately unable to release any vehicles without a confirmed and authorised payment.
Following your concerns, we escalated the issue to our accounts department for further investigation. They have now confirmed that the payment did in fact come through later in the day, which was unusual as no authorisation code was initially provided by the terminal. We understand how this would have been both confusing and upsetting, and we sincerely apologise for how this situation unfolded.
We want to be clear that there was never any intention to mislead or defraud you — customer trust is absolutely essential to us, and we take accusations like this very seriously.
We also apologise for the lack of communication regarding the progress of your vehicle. This clearly fell short of the service standards we strive for, and your feedback has been shared with the relevant team to ensure improvements are made.
Once again, we are truly sorry for the experience you had. We understand your disappointment and appreciate you bringing this to our attention so we can do better in the future.
Kind regards,
The Customer Care Team
Repeat Customer!
This is the second time we have bought a car from Advance Vauxhall in Watford. Martin’s service was so good the first time, we knew we’d come back.
He found the exact car that we wanted, in the right price range. He provided a seamless service from start to finish’s cannot recommend him or this showroom enough.
12. September 2025
Bewertung ohne vorherige Einladung
Antwort von Advance Vauxhall
Dear Charmain
Thank you so much for your fantastic review and for choosing Advance Vauxhall Watford again – it truly means a lot to us! We're delighted to hear that Martin provided such excellent service and was able to find the perfect car for you.
Repeat customers like you are the best compliment we could ask for, and we're thrilled that your experience was seamless from start to finish. We'll be sure to pass on your kind words to Martin – he’ll be so pleased to hear them.
If there's anything else we can do for you in the future, please don’t hesitate to get in touch. Enjoy your new car!
Warm regards,
The Advance Vauxhall Watford Team
Ricky Sunil advanced motors Romford
Ricky Sunil was the sales person I dealt with at Advance motors Romford. From start to finish he was very helpful, pleasant and friendly. He was at no time ever pushy (like most sales people), he went above and beyond to get my car before I went in hospital. Would definately recommend him.
19. September 2025
Bewertung ohne vorherige Einladung
Antwort von Advance Vauxhall
Dear Gillian
Thank you for taking the time to leave such a kind review. We're so pleased to hear about your positive experience with Ricky at Advance Motors Romford.
It’s great to know he was able to support you in a friendly, helpful, and pressure-free way – especially during such an important time. Going the extra mile is something we strive for, and we’re glad Ricky was able to get everything sorted for you before your hospital visit.
Your recommendation means a lot to us, and we’ll be sure to pass your lovely feedback on to Ricky – he’ll really appreciate it.
Wishing you all the best and a speedy recovery. If you ever need anything in the future, we’re always here to help.
Warm regards,
The Advance Motors Romford Team
I’ve been dealing with Ricky Sunill at…
I’ve been dealing with Ricky Sunill at Advanced Vauxhall (previously known as Tony Levoi) for the past 10 years, and honestly, I wouldn’t go to anyone else. Every single time, he’s been brilliant.
Ricky genuinely goes above and beyond to help – there is never any pressure, he just listens to what you are looking for and does his best to find the right car. which he has, I’ve just picked up my latest car and, like always, the whole process was smooth and stress-free thanks to him. He’s always there when you need something, and nothing is ever too much trouble.
If you're thinking about buying a car, I would highly recommend speaking to Ricky. He listens, doesn't pressure and has always been very helpful and sincere over the years.
Thanks again, Ricky – really appreciate everything as always!
29. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Advance Vauxhall
Dear Christina
Thank you so much for your incredible review and for your continued loyalty over the past 10 years – it truly means a lot to us. We're absolutely delighted to hear about your consistently positive experience with Ricky.
Ricky is a valued member of our team, and it’s fantastic to know that his genuine, no-pressure approach and dedication to customer satisfaction have made such a difference throughout your car-buying journey.
We’re thrilled to hear that your latest purchase was another smooth and stress-free experience. Your kind words and recommendation are hugely appreciated, and we’ll be sure to pass them on to Ricky – he’ll be over the moon!
Thanks again for your trust and support. We look forward to seeing you again in the future, and as always, we're here whenever you need us.
Warm regards,
The Advanced Vauxhall Team
A smooth sale from a large dealer with kind and honest service 🙂
After leasing my cars from work for the past ten years it was time to purchase my own vehicle due to unforeseen circumstances.Having dealt with big car dealership's in the past and having an absolutely terrible and abhorrent experience the purchase of my new Corsa went extremely smoothly. Martin Diep was both friendly and welcoming and gave me all the help and information that I needed to make the purchase without a hitch. I will be using Advance Motors for all my servicing and M.O.T,s in the future. Thank you Martin for your kindness and professionalism throughout.
16. September 2025
Bewertung ohne vorherige Einladung
Antwort von Advance Vauxhall
Dear Michelle
Thank you so much for your kind and thoughtful review!
We’re delighted to hear that your experience purchasing your new Corsa with us was such a positive one, especially after the challenges you've faced with larger dealerships in the past. Martin will be thrilled to know that his friendly and professional approach made a real difference in helping you feel supported and confident throughout the process.
We're truly grateful for your trust in Advance Motors, and we're proud to have earned your future business for servicing and MOTs. If there’s ever anything more we can do to help, please don’t hesitate to get in touch.
Enjoy your new car, and we look forward to seeing you again!
Warm regards,
The Advance Motors Team
Really good
Really good, got us our car really quickly and efficiently
Over the moon
It was really quick and he helped us get our car more quicker
Ricky sunil top man thank you
15. September 2025
Bewertung ohne vorherige Einladung
Antwort von Advance Vauxhall
Dear Jack
Thank you so much for your kind words! We're thrilled to hear that you had a smooth and efficient experience and that we were able to get you into your new car quickly. We'll be sure to pass your thanks on to Ricky– he'll be over the moon to hear your feedback! Enjoy your new car and don’t hesitate to reach out if you need anything in the future.
Take Care
The Customer Care Team
Very professional and hand on!
Very professional and hand on. The reception was also great with coffee and toilets available. Our agent was Ricky and he was really helpful
19. August 2025
Bewertung ohne vorherige Einladung
Antwort von Advance Vauxhall
Dear Nino
Thank you so much for your kind words! We're glad to hear you had a positive experience with us. It's great to know you appreciated the welcoming reception, the amenities, and especially the professional service from Ricky — we'll be sure to pass on your compliments to him. If you ever need anything in the future, we're always here to help!
Take Care
The Customer Care Team
Very welcoming and helpful friendly advice
Very welcoming and helpful advice
4. September 2025
Bewertung ohne vorherige Einladung
Antwort von Advance Vauxhall
Dear David
Thank you so much for your kind words! We're glad to hear you felt welcomed and found our advice helpful. It means a lot to us, and we're always here if you need anything in the future!
Take Care
Sam
When I went in to Enquire about the…
When I went in to Enquire about the car. I was interested in. Daniel was very knowledgeable very polite and just let me decide what I wanted to do. He helped me through the process of how I could buy the car went on the test drive just let me experience the car for myself. Very knowledgeable about the vehicle would recommend him to friends and family.
29. August 2025
Bewertung ohne vorherige Einladung
Antwort von Advance Vauxhall
Dear John Timmons
Thank you so much for taking the time to leave this wonderful review! We're thrilled to hear that Daniel provided such a positive and helpful experience during your visit. We pride ourselves on offering a no-pressure environment and it's great to know that Daniel supported you through the process while giving you the space to make your own decision.
We truly appreciate your recommendation and look forward to welcoming your friends and family in the future. Enjoy your new car, and don’t hesitate to reach out if you need anything!
Best regards,
The Customer Care Team
Superb service
From the moment we got out of the car Martin made us feel welcome and supported. He was hugely informative and this helped us to make an informed choice about what was right for us. After this experience, I wouldn’t go anywhere else.
2. September 2025
Bewertung ohne vorherige Einladung
Antwort von Advance Vauxhall
Dear Philippa
Thank you for the review and we are so pleased to read that Martin made you feel welcome and supportive. We will certainly ensure he receives this feedback and we certainly look forward to welcoming you back in branch in the future
Take Care
The Customer Care Team
Excellent information when buying in Watford
Bought a car from Watford branch. Martin Diep was excellent & explained
the process step by step remaining friendly but also professional throughout the procedure.
1. September 2025
Bewertung ohne vorherige Einladung
Antwort von Advance Vauxhall
Dear Princes
Thank you for taking the time to leave such a positive review! We're so pleased to hear that you had a great experience at our Watford branch and that Martin Diep looked after you so well. Providing clear, professional, and friendly service is exactly what we aim for, and we’re glad Martin delivered just that. Enjoy your new car, and we hope to see you again in the future!
Best regards,
The Advance Vauxhall Watford Team
I went to advance Vauxhall Hemel5*****…
I went to advance Vauxhall Hemel Hempstead to trade in my Vauxhall corsa In for a Vauxhall grand land and I spoke to Jamie Douglas as I’ve seen him before as purchasing two other cars with another sales person but Jamie was very helpful and extra helpful with helping me with my phone 5 ***** very helpful
1. September 2025
Bewertung ohne vorherige Einladung
Antwort von Advance Vauxhall
Dear Lee
Thank you so much for your fantastic 5-star review! We're delighted to hear that you chose to return to Advance Vauxhall Hemel Hempstead for your new Grandland, and it’s great to know that Jamie Douglas was able to assist you so helpfully – especially with setting up your phone. We’ll be sure to pass on your kind words to him. We truly appreciate your continued loyalty and look forward to seeing you again in the future. Enjoy your new car!
Warm regards,
The Advance Vauxhall Hemel Hempstead Team
Ricky was very professional and…
Ricky was very professional and helpful. Even came in on his day off to do a test drive. Gave us all the information with no hard sell. Would highly recommend.
27. August 2025
Bewertung ohne vorherige Einladung
Antwort von Advance Vauxhall
Dear Val
Thank you so much for your kind words and recommendation! We're thrilled to hear that Ricky provided such a great experience — going above and beyond, even on his day off. We pride ourselves on a no-pressure, informative approach, and it's great to know that came through. We'll be sure to pass along your feedback to Ricky. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything in the future!
Take Care
The Customer Care Team
I took my Grandland to Advance Vauxhall…
I took my Grandland to Advance Vauxhall London Road for an engine light issue. What should’ve been a one-hour diagnostic turned into two days, followed by a £430 repair that didn’t solve the problem. The light came back on within two days.
They later blamed the wet belt (already replaced at another Vauxhall dealer), but refused warranty cover due to a service being done at 15k instead of 10k miles. I ended up paying £1,348.99 for further repairs and a service.
Communication was very poor — phones went unanswered, messages weren’t returned, and I had to go in person for updates. It took 12 working days to get my car back, and I’m still unsure if the issue is fixed.
Very disappointing experience — I would not recommend Advance Vauxhall London Road.
29. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Advance Vauxhall
Dear Chris
Thank you for taking the time to share your experience. We're very sorry to hear about the difficulties you've faced with your Grandland and the level of service received at our London Road branch. This is far from the standard we aim to provide, and we understand your frustration.
To allow us to look into this matter thoroughly and address your concerns properly, we kindly ask that you send full details of your experience—including your vehicle registration and any relevant documentation—to info@email.advancevauxhall.co.uk. Our team will ensure your complaint is reviewed as a priority.
We appreciate your feedback and hope to have the opportunity to resolve this for you.
Kind regards,
The Advance Vauxhall Team
Naz Kurmi
Naz Kurmi went above and beyond today I can’t thank him enough and all the folks at Vauxhall Romford
28. August 2025
Bewertung ohne vorherige Einladung
Antwort von Advance Vauxhall
Dear Phil
Thank you so much for your kind words! We're thrilled to hear that Naz Kurmi went above and beyond for you — he's a valued member of our team, and your appreciation means a lot. We're also glad the rest of the team at Vauxhall Romford could contribute to a great experience. We look forward to welcoming you back in the future!
Take Care
The Customer Care Team
Exemplary service by all the employees…
Exemplary service by all the employees from the top down at this dealership. Both Martin and Ahmad were incredibly helpful, informative and worked so hard to get me a fabulous deal on my new Leapmotor C10.
I genuinely recommend you use them as they really did go over and above to ensure I had the best possible service!
I won’t go anywhere else now 😊
25. August 2025
Bewertung ohne vorherige Einladung
Antwort von Advance Vauxhall
Dear Sam
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Martin, Ahmad, and the rest of our team. It means a lot to us that you felt well looked after and were able to drive away in your new Leapmotor C10 with a great deal. We truly appreciate your recommendation and your trust in us — it’s customers like you who make what we do so rewarding. We look forward to welcoming you back in the future! 😊
Take Care
The Customer Care Team
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