I bought the AcePDF editor for MAC last fall. A few months ago I noticed bugs with some keyboard special characters when adding text to a document. The support team was very responsive, and once I... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Bought this software nearly two years ago and aways find a way to utilize its core functions on a nearly daily basis. Perhaps even more amazing than the software is the stellar customer service. D... Mehr ansehen
Works great for my purposes. I mostly use the software for manipulating pdfs - not editing, creating, etc. But so far, it's done all the things that I needed it to do. 5 stars.
I downloaded the video recording programme, back in November 2023 but forgot to give a review. I've been using it about twice a month, since. Whilst not exactly intuitive, their Customer Service is pr... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
AceThinker offers handy solutions including video creation, PDF editing, iOS management and more for digital users around the world.
Kontaktinformationen
59 Great Eastern Road , E15 1DX, London, Vereinigtes Königreich
- 07423256322
- acethinker7@gmail.com
- www.acethinker.com
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Software and Customer Service are Great
Software is great & works as well as expected. Additionally, I had a non-tech, customer service-related issue that they solved almost immediately. Highly recommend.
AcePDF is now a great editing program.
I bought the AcePDF editor for MAC last fall. A few months ago I noticed bugs with some keyboard special characters when adding text to a document. The support team was very responsive, and once I was able to communicate what was happening, they said the issues would be resolved in the next release.
A couple of days ago I was notified and directed to the new release, everything I reported is fixed now! I also noticed the page scrolling is smoother now and the program seems more refined.
I don’t know if there’s a user guide available, but I’ve been able to find and figure out how to do just about everything I’ve tried. For example today how to select all pages in a pdf and rotate them 90 degrees.
Thank you.
Purchased the license
Purchased the license. It works great. Had an issue, was resolved flawlessly. Will do business again if needed.
Works great for my purposes.
Works great for my purposes.
I mostly use the software for manipulating pdfs - not editing, creating, etc. But so far, it's done all the things that I needed it to do. 5 stars.
Only thing better than their software is their sevice
Bought this software nearly two years ago and aways find a way to utilize its core functions on a nearly daily basis. Perhaps even more amazing than the software is the stellar customer service. Due to multiple factors and various life circumstances, I've had to redownload and reinstall the software on different devices -- usually due to one laptop or another being stolen. In every case I've been meet with a quality treatment by every representative.
Very good service!
Always fast and reliable support and service 👍🏼😀
Great tool out of all other PDF editors.
Great timely support
Great timely support. Great applications. Very satisfied with the product and service.
Thank you
I had ACE PDF license on my old laptop…
I had ACE PDF license on my old laptop that broke. I requested a replacement one to use the software on my new laptop. The customer service was excellent and they provided with a new one and deactivated the old one. Very impressed. The software itself is excellent.
Great product and the support staff is…
Great product and the support staff is awesome. Clyde
Fast tech support
I have the lifetime licence and recently had a small problem when installing on a new machine, but the folks at customer service quickly sorted it out.
Thanks, Jim.
Outstanding product even better customer service
I bought the lifetime license and it always works great. Had an issue with it but I contacted AceThinker and they corrected the problem immediately. Outstanding customer service! Made a great choice buying this product.
wonderful
wonderful, affordable software, easy to use, rich in features and very pleasant support!
Just LOVE it!
Thank you, AveThinker!
Outstanding Customer Service!
Began using Ace PDF a week ago. Seems to be a very good application, but I had problems with the printing function.
After reporting the problem and sending some log files to Customer Service it did not take long until they updated their product. I just had to download, reinstall and enjoy an error free application.
Gold Medal to a serious, competent, fast responding Customer Service!
Thank you Jim Champion AceThinker…
Thank you Jim Champion AceThinker Support Team! PC crashed and had an issue reloading this program. His solution worked like a charm. Thx.
Excellent support and smooth experience.
AcePDF is a very complete set of tools for working with PDF files. AcePDF is a great product, and the customer support at AceThinker is fantastic!
Excellent support and smooth experience. I recommend...
I had a problem installing AcePDF
I had a problem installing AcePDF after hours on a holiday weekend and left a message for the AceThinker Customer Support Team. A Customer Support Specialist got back to me within a couple of hours with a new keycode which worked instantly and perfectly.
I call that excellent customer service.
AcePDF is a very complete set of tools…
AcePDF is a very complete set of tools for working with PDF files. The features I have used worked great. When I had to transfer my license off a PC I discarded to a different PC customer support got back to me right away.
GREAT Product FANTASTIC Customer Support
AcePDF is a GREAT product, and the customer support at AceThinker is FANTASTIC! I haven't been so pleased with a software purchase in ages,
Got the product installed on one laptop, no problem. But when I went to install on my second laptop, it said I had used up all my licenses. But the sales documents clearly said I could have it on 2 devices. I contacted the sales company, which referred me to AceThinker.
Boom, problem solved in a matter of hours. They sent me another license key, and everything seemed fine.
But...I use MathType for equations. I had a Word document with a lot of MathType equations in it. Converting it with AcePDF to a PDF produced a glitch, and it did not render perfectly. It is a problem I have run into before with MathType equations when a computer does not have MathType on it. It's a font thing.
So, I sent another message to AceThinker. One day later, I got a response telling me they had upgraded the software and to try again.
Boom, AGAIN! It was fixed.
Moral of the story: The product seems to be new (I don't know how long it's been around), and there are glitches. But...It is a VERY GOOD product, and THEIR CUSTOMER SUPPORT IS OUT OF THIS WORLD - FANTASTIC!!
I honestly didn't think customer support like that existed anymore. But it does at AceThinker.
Stay away from AI schills
I bought the Aqua Tune Windows lifetime license some time ago and the product worked ok. Occasional hickups and odd download speeds, but still workable. I have recently tried to utilize it again to rip some more music off of Youtube, and now I get errors. What's worse, I cannot seem to contact anyone at the company despite reaching out on Facebook and through their local support link. The submit button does not appear to do anything and just hangs there. I understand if a program is not going to be around forever, but at least let your users know that lifetime purchases of software have a very finite end date.

Antwort von AceThinker
So funktioniert Trustpilot
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
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