3D Broadcast Ltd Bewertungen 

294
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

When ordering the G3 Sennheiser mics, you are obliged to opt for the express / next day delivery, even though the items has to come from Germany and takes three to four days. It is a little unclear a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I ordered a new pro video camera and accessories, mics etc (about £5000 in total). I ended up getting a really good deal compared to other well-known pro camera shops. One shop in particular quoted me... Mehr ansehen

Bewertet mit 5 von 5 Sternen

3DBroadcast offered the most competitive price for a Blackmagic Design Intensity Shuttle USB3 video grabber. It was UK sourced and in stock (unlike many of the other sites offering the device) Po... Mehr ansehen

Bewertet mit 5 von 5 Sternen

An excellent experience shopping with 3D Broadcast. Martin was brilliant from start to finish with my recent purchases and his colleague Phillip was great in allowing me to view the kit myself in per... Mehr ansehen

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4.6

Hervorragend

TrustScore 4.5 von 5

294 Bewertungen

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4.6

Alle Bewertungen

(294)

13 Bewertungen in den letzten 12 Monaten

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Bewertet mit 2 von 5 Sternen

Rude customer service

I placed an order with the company for some lights and paid for next day delivery (£11)
I had a call the following day to say they were waiting on the stock and it would be a several days before delivery. When I asked to be refunded the delivery cost they were pretty rude. He kept telling me it's not their fault as it's the supplier but I had to point out that I was the customer and that's not my problem. It's their issue to discuss with the supplier. He was very dismissive of my comments and spoke as if I was an inconvenience. He eventually said he'll try to refund me but only if he could get a refund from the supplier company.

I then had another call later that day and when I answered the phone he said "I'll be cancelling the order as the product wont be available until March" (at least a month away). No apolagies or anything. He was very abrupt. Despite my needed the product that day (as originally expected) I was actually relieved to not be giving my money to this company. Disappointing customer service.

11. Februar 2017
Bewertung ohne vorherige Einladung
3D Broadcast Ltd-Logo

Antwort von 3D Broadcast Ltd

Hi Molly,
You did place an order with us late on Monday after the offices had closed at 1838pm, We did get back to you first thing on the Tuesday morning, I am sorry you were unhappy with the fact your lights were not available I did speak to you to let you know the UK distributor was out of stock of the lights, and I did apologise for this at the time as I always do. I under stand you did pay for a next day delivery, as i explained to you the lights still have to be delivered by secure couriers and there is still a cost to this. I did put your delivery refund back on to your PayPal account, as i said I would during our conversation. Holdan normally do hold a number of light in stock and I did explain that we don't hold the lights here and that they normally get drop shipped direct to customers from the UK distributor. I also did explain that, it did state on our web "please call for lead time on this product", which obviously did not happen on this occasion. We then got an email from Holdan later in the day Tuesday, letting us know that the shipment of the lights had been delayed and as soon as we were made aware of this I did call you personally (and not just an email) to let you know the new dates. I did not say I was cancelling your order. I made you aware of the new incoming dates and gave you an option that if you wished we could continue with the lights with the new lead time or if you wished to cancel the lights then that was not an issue. You wished to do the latter and your refund went back on to your PayPal account the same day.

Bewertet mit 5 von 5 Sternen

Fantastic

Great service, great updates to order status, fast next day shipping - no faults at all

4. Februar 2017
Bewertung ohne vorherige Einladung
3D Broadcast Ltd-Logo

Antwort von 3D Broadcast Ltd

Many thanks always appriciated, Cheers

Bewertet mit 5 von 5 Sternen

Lovely company

Finding the radio mic that needed was very easy on their site, the whole paying for it was a breeze and the kit arrived the next day, well packed and all there. The emails, confirmation and way of communicating was very friendly and clear. 3D Broadcast are a nice crowd and the prices are mainly pretty good value.

3. Februar 2017
Bewertung ohne vorherige Einladung
3D Broadcast Ltd-Logo

Antwort von 3D Broadcast Ltd

Many thanks for the review, glad we could have helped.

Bewertet mit 5 von 5 Sternen

Excellent Product Fast Delivery

I bought an Avtec XHD070Pro field monitor which was at the best price I could find. Delivery was very quick to arrive and well wrapped. A very elegant monitor with lots of useful accessories and a particularly well thought out sunshade.

2. Februar 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

perfect

best price, good communication, excellent service! item took 2 days to arrive... and that is to a remote outer island off Scotland,other traders should take note - this is the way to do business No hesitation in using 3d broadcast again

28. Januar 2017
Bewertung ohne vorherige Einladung
3D Broadcast Ltd-Logo

Antwort von 3D Broadcast Ltd

Thanks glad we could help,

Bewertet mit 1 von 5 Sternen

Didnt deliver

Item said it was in stock, booked next day delivery and never turned up. Called office and they said the item isnt even in stock.

24. November 2016
Bewertung ohne vorherige Einladung
3D Broadcast Ltd-Logo

Antwort von 3D Broadcast Ltd

Hi Amber

Thanks for the review. The Sennheiser item you ordered does say that it is on an estimated 3-4 day lead time on our web site. You placed your order late on the 21st to which Sennheiser did not put your order onto their picking list until the 22nd,(am) due to the lateness of your order being received on the 21st. The goods are normally dropped shipped direct to you from Sennheiser Germany by UPS and Sennheiser Germany stock levels are normally excellent. When Sennheiser UK place the order on the 22nd with Germany the items were showing in stock, but when Sennheiser Germany went to pick the items to send to you it transpired that the computer was wrong and there was no stock of this item. We are sorry that we were unable to meet your time frame for this order.

Bewertet mit 5 von 5 Sternen

Very prompt service.

Ordered on-line and delivered the next day. The delivery information was sent and parts well packaged.

17. November 2016
Bewertung ohne vorherige Einladung
3D Broadcast Ltd-Logo

Antwort von 3D Broadcast Ltd

Thanks for the review glad we could have been off service to you.

Bewertet mit 5 von 5 Sternen

Great Service

Miller Air 3005 tripod. Rang 3D Broadcast, they checked stock and price, order placed, delivery next day. Great service!
This tripod is aimed at the DSLR market but I wanted it for the small and light Sony PXW-X70 Camcorder. The tripod works well with this camera, with or without 1lb of Sony wide angle attachment hanging off the front.
Took the pan handle off and it fell apart. Luckily I was indoors and I managed to find the small washer, spacer and circlip so was able to reassemble it (not sure if in the right order, need to ask Miller).
Fiddly putting the spare screws in place under the tripod head. Not sure about the nylon strip holding the plate screw. Otherwise a great tripod.

30. Oktober 2016
Bewertung ohne vorherige Einladung
3D Broadcast Ltd-Logo

Antwort von 3D Broadcast Ltd

Peter thanks for the review and this will be sorted by Miller to your satisfaction, Cheers

Bewertet mit 5 von 5 Sternen

Exceptional sevice

Requiring a lens adaptor for an imminent shoot, 3DB were quick to organise it's delivery after purchase. An unfortunate third party hiccup meant the adaptor was sent to 3DB the day before the shoot and not me as instructed by 3DB. 3DB contacted the third party on my behalf who seeing their mistake paid for a same-day delivery in time for the next day's shoot.
Service excellent from both parties and the MTF Adaptor (Arri PL to Sony E) preformed amazingly.

29. Oktober 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Above and beyond my expectations.

I had been searching for a particular lighting kit and ringing around various suppliers without success when I eventually came across 3D Broadcast. After a pleasant conversation with Company Director Philip O'Marra who felt confident he could supply the requested item he soon rang back with the disappointing news that he didn't have the item in stock and that he couldn't guarantee delivery before my deadline. However, unlike the other six companies that I had previously called Phillip had taken the time to research and suggest an alternative kit. When he described the features of the new item I was immediately certain this was an even better alternative to the the original one I was seeking. I didn't hesitate to place an order.
The kit was dispatched promptly and arrived the next day. To say I was delighted with the new kit and the service I received from Phillip would be an understatement. Without Phillip's timely advice I might never had known this particular lighting kit even existed and it was refreshing to be offered an alternative rather than the usual; "sorry, we don't have it in stock" answer. I will certainly be coming back to 3D Broadcast in future.

14. Oktober 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

What a brilliant service

We were preparing for a HD multicam live streaming when out recorder broke, so we called 3D Broadcast and asked if it was possible to receive a brand new recorder on a Saturday.
We received it right on time and were able to crack on with our project.
I`d recommend 3D Broadcast to anyone, not only because of their fast-track skills, but also because of their expertise and advice.

3. Oktober 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My best purchasing experience in absolutely ages.

These guys are based at Pinewood studios and are a pleasure to deal with.
Apart from great prices, the give a me the confidence I was accustomed to years ago from broadcast suppliers. It's so refreshing not to be dealing with the so called 'account managers' that other companies insist on using; half the time they just don't have answers to my questions. 3D Broadcast do have the answers and deliver beautifully.
Try them, I'm sure you will be very happy on many levels.

28. September 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Canon CN-E prime

Super swift service. Trust worthy company. No hassle. Awesome!

24. September 2016
Bewertung ohne vorherige Einladung
3D Broadcast Ltd-Logo

Antwort von 3D Broadcast Ltd

Thanks for the order and I hope you are enjoying the lens kit, Cheers

Bewertet mit 5 von 5 Sternen

Good early impressions

I made a query one day, had a site visit the next and confirming documentation later that day. So far so good.

23. September 2016
Bewertung ohne vorherige Einladung
3D Broadcast Ltd-Logo

Antwort von 3D Broadcast Ltd

Thanks glad we could have been of service, Cheers

Bewertet mit 5 von 5 Sternen

Really top end service

Customer helpline were really helpful and called me back on several occasions and very quickly. Order arrived very quickly.

11. September 2016
Bewertung ohne vorherige Einladung
3D Broadcast Ltd-Logo

Antwort von 3D Broadcast Ltd

Thanks you so much for the review and glad we could help, Cheers

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