We have had multiple visits from 0800 repair for the past few weeks, and Dale Green has come every time and he has been really nice in explaining what's been happening and what he is doing and he has... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Boiler repair. Very good customer service and communications: kept in the loop throughout. The boiler needed a part that had to be ordered in, but Laura Anscombe and Chloe Coning kept us inform... Mehr ansehen
Unternehmen hat geantwortet
Appointment booking from Laura Anscombe was ideally suited to my needs.altho need to explain the correct code to enter the building for next Appointment. Very polite on telephone. 5 stars for trying ✨... Mehr ansehen
Unternehmen hat geantwortet
Geraldine Combe made sure i understood every step involved, she gave me time to think it through with my husband before we agreed on a date for the installation. She is calm and patient. I experienc... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We support energy providers, insurance companies, social housing providers and housebuilders to deliver UK-wide services for heating, plumbing, renewables and insulation. Based in the North East of England and enjoying national coverage. We have years of experience in providing a fast and professional service to customers requiring heating, insulation or renewables, be it an installation of a new system or the repair of an existing one.
0800 Repair
Vom Unternehmen geschrieben
- What we do!
- We support energy providers, insurance companies, social housing providers and housebuilders to deliver UK-wide services for heating, plumbing, renewables and insulation.
- Home Service
- Based in the North East of England and enjoying national coverage. PHS has years of experience in providing a fast and professional service to customers requiring heating, insulation or renewables, be it an installation of a new system or the repair of an existing one.
- Insulation Services
- We offer a range of insulation services, including cavity wall, loft, underfloor and Room in Roof insulation. All our installers are ACOPs approved and are approved installers for the insulation systems we provide.
- New Build Developments
- We have an experienced, highly skilled team that ensures new build projects run smoothly, from start to completion. Services offered include plumbing, heating and electrics. We offer our services across a range of different projects and building types including residential, social housing and regeneration schemes.
- Service and Repair
- We offer trusted servicing and repairs for heating and renewable systems nationwide. Our qualified and friendly engineers carry out all maintenance and repairs, including gas heating repairs and replacements, renewable installations and repairs and all aspects of plumbing.
- Social Housing
- A trusted partner to many social landlords and local authorities, providing a cost-effective, quality service. We want to make life as easy as possible for social housing providers. We offer a whole range of services so that our clients can get everything they need from a single source.
- Renewable
- Renewable energy systems reduce consumption costs and the environmental impact energy has on the planet. We are approved and accredited to install and design all types of renewable technology and pride ourselves on excellent levels of quality and service.
- Part of a Global Family
- We are part of a 12K+ strong global family of companies, providing climate solutions across the globe.
- Key Stats
- • 100K+ Heating & Renewables Service & Repairs per Annum • 150K+ Customer Calls Handled per Annum • 15K+ Heating & Insulation Installations per Annum • 2000+ ASHP & GSHP Installations per Annum • 250+ Direct Employees
Kontaktinformationen
0800 Repair, Pacifica House, Rainton Business Park, DH4 5RA, Houghton Le Spring, Vereinigtes Königreich
- 0800 030 6040
- www.0800repair.com
4.8
Hervorragend
34'189 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 65 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Laura Anscombe was lovely and helpful
Laura Anscombe was lovely and helpful
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Pleasant phone call from Laura…
Pleasant phone call from Laura explaining that 0800 would be carrying out a survey on behalf of my landlord Bernicia. Asked me a few questions and explainex what would happen during the appointment. All was booked and text messages sent confirming my appointment. Thid was purely for the appointment booking and not the actual survey
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
0800 repair customer
In the process of arranging installation of air source heat pump by 0800 repair.Geraldine Combe is the lady who is handling the process on their behalf gives me confidence that they will give us good work.Geraldine is very patient,professional and courteous and is a credit to 0800 repair.
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
This company is absolutely pathetic!!!
This company is absolutely pathetic!!!
MY COMPLAINTS HAVE BEEN ONGOING FOR OVER 8 MONTHS NOW! AVOID THIS USELESS AND INCOMPETENT COMPANY, WHERE MANAGERS HIDE BEHIND THEIR CUSTOMER ADVISORS!!!
Reference: 346265673
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
We're sorry to hear that you're unhappy with your experience and appreciate how frustrating it must be to have had an ongoing issue.
We take all complaints seriously and are committed to resolving them fairly. Your concerns are currently being reviewed by the relevant manager, who will be in touch with you directly regarding your complaint and reference number 346265673.
Thank you for taking the time to share your feedback.
Martin bell has been to my property…
Martin bell has been to my property today hes very friendly and has eventually fixed the problem i had that no one else previously could i am very grateful for this as he has saved me a lot of money he delivered exellent service and was very polite through out thank you .
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Joanne Thompson great person to speak…
Joanne Thompson great person to speak to, helpful and to the point.
Got everything done in our correspondence and appointment booked, big thanks.
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Spoke to Chloe today who booked my…
Spoke to Chloe today who booked my boiler service for the next day she was lovely.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Leah Paxton was first class in dealing…
Leah Paxton was first class in dealing with my new heating system.
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Phoned up and spoke to a real person
Phoned up and spoke to a real person, no waiting about, quick and efficient Joanne Thompson was brilliant
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Laura anscombe was professional and…
Laura anscombe was professional and amazing handling everything would recommend getting your boiler insurance through her again and sorting out all my question and needs thanks
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Laura
Laura, a lovely young lady booked appointment for our next service. She was very pleasant as well as professional.
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Government Boiler Upgrade Scheme
Following receipt of a letter advising me that my property qualified for the Government Boiler Upgrade Scheme I made contact with 0800 REPAIR. My call was taken by Joanne Thompson and her manner was warm and friendly while being professional and competent. All my questions were answered fully and with patience (I would admit some were, on reflection,stupid) and I was left feeling confident and reassured with the scheme and the installation process. I would like to thank Joanne for her expertise and look forward to the 'heat pump' journey with 0800 Repair.
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Boiler Service
Laura very helpful and efficient in booking my boiler service today.
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Contacted by Danielle Ward today to…
Contacted by Danielle Ward today to rearrange an appointment, who was polite, courteous and efficient in the interaction.
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Thank you laura booked in eazy
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Excellent service
The lady I spoke to today, Joanne Thompson was just so nice and helpful. She went through the whole process with me so I could fully understand what was needed. Thank you Joanne, your customer skills and knowledge are excellent, you are a real credit to your Company.
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
0800 provide an excellent maintenance…
0800 provide an excellent maintenance service for our central heating system. It is a complicated gravity fed system. Martin Bell and Dale Green have just completed a fantastic investigation and remedy for a faled radiator. They are knowledgeable engineers with a lot of experience and they kept me informed of their findings and mitigation. Also importantly they were a pleasure to have in our home
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
I was called by Geraldine Combe
I was called by Geraldine Combe who was very professional and polite ,she explaind everything about the heating instalation and informed me who the workmen would be abd what time to expect them.
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Martin bell was an amazing engineer
Martin bell was an amazing engineer, he sorted the issue out efficiently and also explained to us what the issue had been. We rang yesterday and got an appointment for today. Very good service all round.
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Lovely customer service advisor
Joanne Thompson is a lovely, friendly, efficient, customer service advisor .
I am always a bit nervous on the phone but not with her, as she explained the next steps regarding a survey very clearly.
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.