Just received an order of a lovely rose bush. I had it gift wrapped with a plaque as a gift for a friend. I was pleasantly surprised how beautiful the gift wrapping was and so glad as this gave it a... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
This was my third experience using World of Roses company. The first experience, early in the year, was spoiled due to delivery issues and damaged plant. I gave the company a second chance, later in... Mehr ansehen
Unternehmen hat geantwortet
I ha been looking for a rose name after my late sister & found one named “Chris” l was so pleased. Ordering was easy, It arrived quickly. It was well wrapped to protect it. It’s now looking very wel... Mehr ansehen
Unfortunately we had to email World of Roses due to some spotting on the plant leaves. They immediately dispatched another rose for us, which arrived timely and in good condition.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
World of Roses started growing roses in Bedfordshire in the 1960's. The family run business was started by Paul Chessum initially producing roses in his parents back garden. Over the years, the business has evolved and expanded to become one of the largest growers in the UK and Europe and is now in its third generation in the family. We are specialist suppliers and growers of premium quality British roses, supplying garden centres and our own online store. We have recently expanded our product range to offer beautiful gifts to cater for all occasions.
Kontaktinformationen
Eventus House, PE6 8FD, Market Deeping, Vereinigtes Königreich
- 0844 502 0511
- cs@worldofroses.com
- worldofroses.com
4.3
Hervorragend
5223 Bewertungen
Bittet Kunden um Bewertungen
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Antwort von World of Roses
Hello,
We're delighted to hear that you are very pleased with both our product and service. Thank you for your wonderful feedback!
Kind regards,
World of Roses Customer Service
My friend was absolutely delighted with…
My friend was absolutely delighted with the rose bush. It was beautiful and arrived within 3 to 5 working days. I wasn’t, however, happy with the delivery company. They just left the parcel on the front door step and didn’t even ring the door bell.
There was one tiny issue. My friend couldn’t find anything to say who the rose bush was from. I thought I had included that in my order, but that may have been my error.
30. Juli 2026
Antwort von World of Roses
Hello,
We're so pleased to hear your friend loved the rose bush and that it arrived promptly! We appreciate you bringing the delivery experience to our attention; we are always working to improve our services. We also understand the importance of knowing who a gift is from, and we're reviewing our order process to ensure sender information is always clear. Your feedback is truly valuable.
Kind regards,
World of Roses Customer Service
Bought this as a gift
Bought this as a gift - impressed with the speed in which order was processed & delivered - recipients of this gift we’re delighted with it.
30. Juli 2026
Antwort von World of Roses
Hello,
We are so pleased to hear that your gift arrived quickly and that the recipients were delighted with it. Thank you for sharing your positive experience!
Kind regards,
World of Roses Customer Service
Antwort von World of Roses
Hello,
We're so happy your rose bush arrived promptly and in excellent order! Thank you for your positive feedback; we appreciate it greatly.
Kind regards,
World of Roses Customer Service
The rose arrived in excellent shape and…
The rose arrived in excellent shape and in bloom. My son and daughter in law to be were thrilled with it.
30. Juli 2026
Antwort von World of Roses
Hello,
We're so pleased to hear that the rose arrived in excellent shape and in bloom. It's wonderful that your son and daughter-in-law to be were thrilled with it!
Kind regards,
World of Roses Customer Service
My best decision. Personally suitable. A forever gift! Don't waste time and money on flowers that will die.
Absolutely the best decision! I spent hours looking at flowers for my Sister when my Mum passed away. When I found World of Roses, there have lots of named roses, suitable for different reasons and anyone's situation. I spent less on the Rose and personalised wooden plaque than a decent bunch of flowers would cost. Very appropriate, personal and will last forever. The wooden plaque added the extra emotion. Great value. Delivered with care and great service. Many thanks!
23. Juli 2026
Antwort von World of Roses
Hello,
We are deeply touched by your kind words and truly appreciate you sharing such a personal and heartfelt experience with us. It means a great deal to us to know that our roses and the personalized plaque provided a fitting and lasting tribute during such a difficult time. We are glad we could offer something meaningful and enduring. Your feedback regarding the value, care, and service is incredibly encouraging for our team. We are honored to have been a part of creating a special memory for your sister.
Kind regards,
World of Roses Customer Service
I ordered a Rose plant
I ordered a Rose plant, it was ruined when received, I emailed the company and it was dealt with straight away, and another sent within 2 day's, I would say not to buy from them again. BUT I sure will now.
29. Juli 2026
Antwort von World of Roses
Hello,
We truly appreciate you sharing your experience. We're glad we could resolve the initial issue with your rose plant so quickly and that you're now satisfied with your order. Your feedback is valuable to us.
Kind regards,
World of Roses Customer Service
Rose in the memory of my Dad
My order arrived on time, was very well packaged. The rose was very healthy looking. No issues or concerns about buying from this company again.
30. Juli 2026
Antwort von World of Roses
Hello,
We're so pleased to hear that your order arrived promptly and was well-packaged. It's wonderful to know that your rose looks healthy, and we appreciate your confidence in buying from us again!
Kind regards,
World of Roses Customer Service
Consistency
We’ve used World of Roses several times over the past year. Recently, we ordered two roses—one was delivered, but the other went missing. When we reported this to World of Roses, we had to argue with them to prove that only one rose had arrived, which was backed up by the delivery notification. We’re still dealing with the issue.
30. Juli 2026
Antwort von World of Roses
Hello,
We appreciate you sharing your recent experience with us. We understand your frustration regarding the missing rose and the difficulties you encountered in resolving the delivery discrepancy. We are actively looking into this matter to ensure a smoother resolution for you.
Kind regards,
World of Roses Customer Service
Delivery was slow and not advised until…
Delivery was slow and not advised until the actual day.
Plants were small for the price
30. Juli 2026
Antwort von World of Roses
Hello,
We appreciate your feedback regarding the delivery and plant size. We are reviewing our processes to improve communication and product descriptions.
Kind regards,
World of Roses Customer Service
Lasting memory
The name and rose was given in memory of a special friend who passed away
It was everything I expected
Well packaged and will look lovely when in full bloom
22. Juli 2026
Antwort von World of Roses
Hello,
We are so touched to hear that the rose holds such a special meaning for you, commemorating a dear friend. We are delighted it met your expectations and will bring beauty when it blooms.
Kind regards,
World of Roses Customer Service
Beautiful rose
Really easy to order, the rose i wanted. Beautiful rose, well established and healthy. . Well packed and great price. Definitely recommend
22. Juli 2026
Antwort von World of Roses
Hello,
We're so pleased to hear that ordering was easy and that you received the rose you wanted! We're glad it arrived beautiful, well-established, and healthy, and that you found the price great.
Kind regards,
World of Roses Customer Service
Amazing service & gift wrapped…
Amazing service & gift wrapped beautifully.
A really lovely rose & great gift.
22. Juli 2026
Antwort von World of Roses
Hello,
We're delighted to hear you received amazing service and that your gift was beautifully wrapped. We're so glad you found the rose lovely and a great gift.
Kind regards,
World of Roses Customer Service
Customer focused company
Easy to order and kept informed of delivery date. The plant was well packaged, in good condition and arrived without any damage to the outer casing.
Would definitely order from World of Roses again and recommend to family and friends.
28. Juli 2026
Antwort von World of Roses
Hello,
We are so happy to hear that your ordering experience was easy and that you were kept informed about the delivery. It's wonderful to know your plant arrived in excellent condition. We truly appreciate your recommendation!
Kind regards,
World of Roses Customer Service
Easy order kept informed
Very pleased with the whole process from start to finish. Easy to order and delivery to address required, was kept updated on the delivery at all times very pleased with service
2. Juli 2026
Antwort von World of Roses
Hello,
We're so pleased to hear that you had a positive experience with us from start to finish! It's wonderful to know that ordering was easy and that you were kept well-informed about your delivery. Thank you for your kind feedback.
Kind regards,
World of Roses Customer Service
Arrived in good condition and perfect…
Arrived in good condition and perfect delivery service
28. Juli 2026
Antwort von World of Roses
Hello,
We're delighted to hear that your order arrived in good condition and that you were pleased with our delivery service. Thank you for your positive feedback!
Kind regards,
World of Roses Customer Service
Rose is fine, but took far too long to reach recipient
My friend is very delighted with the rose plant, which she says is lovely. And that's what's important, really.
What was disappointing is that it took ages to come through, and I'd paid a lot of money for postage. I expected it would be with her within a few days, and it wasn't. When people are bereaved, comforting gifts that show you care are important and need to be there asap, not a week plus after they've been ordered.
20. Juli 2026
Antwort von World of Roses
Hello,
We appreciate you taking the time to share your feedback. We are glad to hear your friend is delighted with the rose plant. We sincerely regret that the delivery took longer than expected, especially given the sensitive circumstances and the importance of timely comforting gifts. We understand your frustration regarding the postage cost and the delay. We are actively reviewing our shipping processes to ensure a more efficient and prompt delivery experience for all our customers, particularly for those occasions where speed is essential.
Kind regards,
World of Roses Customer Service
Antwort von World of Roses
Hello,
We're so happy to hear you found our website easy to navigate and our offerings to be of good value. We appreciate your kind words!
Kind regards,
World of Roses Customer Service
Beautiful Rose in great condition
Beautiful Rose in great condition. Well packed. Arrived in time stated
27. Juli 2026
Antwort von World of Roses
Hello,
We're so happy to hear that your rose arrived in great condition and on time! We appreciate you sharing your positive experience with us.
Kind regards,
World of Roses Customer Service
Potted Rose
I am very happy with the potted rose that I ordered. It is very healthy and full of buds. The ordering process was easy. The rose was delivered on time & as advised.
Very happy & would purchase further roses from them.
27. Juli 2026
Antwort von World of Roses
Hello,
We are so happy to hear that you are pleased with your potted rose! It's wonderful to know that the ordering process was easy and that your rose arrived on time, healthy, and full of buds. We truly appreciate your kind words and look forward to helping you with future rose purchases.
Kind regards,
World of Roses Customer Service
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