Worktop Hub Bewertungen 3’293

Easy to use website great sample service

Ordered over 500 pounds worth of items including a tap. The tap that had been dispatched did not arrive. When I rang was told it had been dispatched, but tap was no longer in stock. I had to then source another tap. When I wanted to return 2 items was told that I was outside returns time. When I reminded them that I was let down by tap, and could they as a gesture of good will, over look this was told in no uncertain terms NO. Very disappointed, no customer service whatsoever. I will not be recommending worktop hub to anybody. Very disappointed.

I recently ordered two white worktops and was extremely disappointed with the quality. Both arrived with multiple imperfections — small dents along the edges and surface, as well as visible waves under the laminate. When it came time to cut them, we had to make a frustrating choice between keeping the dents or the waves, as both defects were present in areas we couldn’t avoid.

The only reason we haven’t returned them is because we were pressed for time and had no choice but to work with what we had. These kinds of flaws should have been caught before delivery.

If you’re considering buying from here, I’d recommend checking your items thoroughly on arrival or looking elsewhere if quality is important to you.

Not even 1* they went to deliver a worktop to me without even notifying me but half hour before when they called. We asked if can just be left they said no it would require 2 people to unload out of the van. (Odd but ok) we then said we can come come back but they then said they can re schedule with out any mentions of any charges so agreed. I then get a text from to say to re arrange delivery will cost me £80!!! The worktop it self was £99 and would cost me £140 just for delivery for a £99 bit of work top. I then asked to cancel the order even to though they tried delivered when no one was there. However they want to charge to me the delivery charge and a charge they have made up to return as they have the worktop and not been delivered so should not have any additional charges. I have asked them for what the charge is and how much and now they are ignoring me.
AVOID and would recommend Worktop Express.

I recently bought 2 worktops and was worried that I needed an extra person to help with the delivery as I am 72 yrs old and disabled. I spoke to Worktop Hub and they were very friendly and professional. My worktops arrived and the driver was exceptional. My worktops are brilliant. Thank you to all concerned at Worktop Hub.

Great/easy to use - ordered some free samples. Great to deal with definitely recommend

Excellent only just discovered this site ordered samples within 2 minutes,I think I l’ll be ordering soon

Very easy website and 4 free samples.
Great way to help undecided DIY'ers!
Thank you Worktop Hub

Update.
No samples received

Easy site to navigate and great to be able to request up to 4 free samples. I need unusualy wide and deep worktops and this company have excellent size choice.

Good choices

Ease of website navigation and great prices. Easy to order samples

The range of worktops, description and free samples as many companies charge for the samples.

Not easy to add more than one sample to basket