Worcester City Bathrooms Bewertungen 38

TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We recently used Worcester City Bathrooms for back-to-back renovations of our family bathroom, en-suite and cloakroom, and we couldn’t be happier with the result. From start to finish, the experie... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We are really happy with our new bathroom. Worcester City Bathrooms were very patient and knowledgeable talking us through the options available. Chris our fitter was polite, reliable, and always wor... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The offer was a bespoke bathroom which is exactly what they delivered. Our on-suite bathroom was transformed. We were given helpful advice in choosing the units, fixtures and fittings. They set a d... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We’re delighted with our new bathrooms, they look fantastic. Hinton & King - Harry, Taylor, Brett & Harley, with Andy doing the electrics - have made an excellent job of the installation. Thanks to Le... Mehr ansehen

Unternehmensdetails

  1. Badezimmerrenovierung
  2. Bäderstudio
  3. Kessel- und Heizungstechnik
  4. Heimwerkermarkt
  5. Klempnerbedarf

Vom Unternehmen geschrieben

We are a family run business and we have 30 years combined experience within the building industry. Our business caters for every need connected to Plumbing, Heating & Bathroom products. We have our own fitting teams and an 18 bay showroom with exceptional offering. We offer a free, no obligation, bathroom survey followed up by a one on one showroom appointment. You will then receive 2 quotations, one for bathroom materials and one for the installation. All our fitting teams carry a 1 year guarantee. We also put together Computer Animated Drawings (CAD DESIGN IMAGES) to help visualise your new DREAM bathroom. These images are based on what you choose in your on on one appointment.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

38 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Professional Service Couldn’t be Happier

We recently used Worcester City Bathrooms for back-to-back renovations of our family bathroom, en-suite and cloakroom, and we couldn’t be happier with the result. From start to finish, the experience was excellent.
The design advice was outstanding. Leonie took the time to really understand what we wanted, offering creative suggestions without being overbearing. Her knowledge of space, layout, and finishes made a huge difference, and the final designs feel both stylish and practical. It’s clear she has a great eye for detail and current trends.
Communication throughout the project was consistently clear and reassuring. They accommodated our changes and additions and dealt with a minor delay effectively. We were kept informed, with any questions answered promptly. It made the whole process feel smooth and stress-free, which is exactly what you want when having work done at home.
The quality of the fitting by Hinton & King was equally impressive. They started on time, had a great work ethic and the workmanship was tidy, precise, and clearly done with care. Everything was completed to a high standard, and the team left the space clean and ready to use. It’s rare these days to find such a combination of professionalism and craftsmanship.
Overall, Worcester City Bathrooms delivered on every level. I would highly recommend them to anyone looking for a reliable, knowledgeable, and skilled bathroom company.

14. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Remodel of two bathrooms

We first met Leonie in February and were immediately impressed with her listening to our needs and her knowledge of the various appliances that would meet those needs, also her follow up when we had questions was outstanding
Hinton and King carried out the remodels and encountered various surprises when they dismantled the previous bathrooms. They communicated very well during the remodel and we are very pleased with the end result

27. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly recommended

We would highly recommend Worcester City Bathrooms if you are looking to renew your bathroom. We had excellent advice and suggestions from Leonie during our one to one consultation.
The fitters from Hinton and King - Taylor and Brett - have done an exceptionally good job and we are delighted with the finished result. Thanks also to Harry from Hinton and King for coordinating the work schedule.
Our experience with both Worcester City Bathrooms and Hinton and King has been a pleasure.

13. März 2025
Bewertung ohne vorherige Einladung
Worcester City Bathrooms-Logo

Antwort von Worcester City Bathrooms

Hi Helen,

Thank you so much for taking the time to leave a 5-star review. Your feedback means a lot to us, and we are so pleased to hear how happy you are with the works carried out at your property.


Worcester City Bathrooms

Bewertet mit 1 von 5 Sternen

Really don’t deserve any stars

Really don’t deserve any stars
My experience with this company was awful
Leonie talked the talk but definitely didn’t deliver.
Did not get measurements correct or inform us on any changes
Did not start on agreed date left 4 days without any communication we had to chase them
Full of excuses of why this had happened all they had to do was to keep us informed on the situation. I struggled to get an apology until my husband phoned.
When a fitter did arrive a week later the wrong sizes and parts had been ordered so he couldn’t start.
On the final day of fitting we then found out Leonie had ordered wrong size radiator
What a joke !
I would never use this company again or recommend them
Communication skills zero
The only saving grace in the situation was we had a good fitter

6. Januar 2025
Bewertung ohne vorherige Einladung
Worcester City Bathrooms-Logo

Antwort von Worcester City Bathrooms

Hi Jacqueline,

I think it is important given the nature of your post, to clarify some of the points as quite rightly our potential customers will be interested to know both sides.

Firstly, Leonie does an absolutely fantastic job in the showroom and many of our 5* reviews highlight this. She is a young girl who runs our showroom and deals with many people daily, some easier than others. However, she is always polite and professional even when spoken to in a rude manner. Leonie works off the fitters' measurements, she did not come out to your property to take those measurements, so I don't understand how she did not get the measurements correct when she did not supply them in the first place? Any changes made to your quotes were discussed with you on email and in person.

Your job was delayed due to poor weather conditions, and this was explained to you and your husband. When we give start dates, we always state they are provisional as delays can happen. Your furniture was coming from up North which at the time, had extreme snow conditions and this delayed the delivery coming into us. We were waiting until we had a definite delivery date so we could inform you correctly. We attempted to contact you and failed to get through due to the incorrect contact number being supplied. We later apologised for this.

When you first made contact, you were extremely aggressive and rude towards the member of staff who had picked up the phone. No apology could be given at the time as you wouldn't let them speak or even try and explain what had happened.

After looking into it, we contacted you, explained the situation and apologised for the delay. You then became extremely aggressive and rude (again) to the member of staff who had explained the situation and apologised.

Following this interaction, we then dealt with your husband.

Regarding your comment about how the fitter could not start because wrong sizes and parts had been order - This is incorrect. The fitter could start, but you sent back the entire delivery saying it was all wrong which we were all extremely confused by.

You visited our showroom multiple times prior to the start date where you ran through all quotes, measurements and sizes which you confirmed were all correct. You were told exactly what works were going to be carried out. There were also multiple emails sent where you confirmed and agreed to everything that was sent. Every item which had been delivered to you, was correct, however, we were waiting for 2 additional items which were missed off but would not have delayed your job and were simply to finish it off. You still sent back the delivery and expected a full refund.

Your husband contacted our showroom demanding to speak to manager who at the time was not available. He then proceeded to demand a refund and was nothing but aggressive and rude towards a young female member of staff who had not been involved in the situation.

After we ran through all of your meeting notes, and sent you an email explaining everything, you then accepted the delivery the next day and your job was near enough complete by the end of that day. The fitter then returned and fitted the extra panels once they arrived into us. We fast tracked this delivery to get it here as soon as possible.

We should not feel the need to have to reply to this review, however when so many comments are unfair and untrue, we believe it is only right to defend ourselves as a business and also defend our staff members.

No business is perfect and by absolutely no means are we perfect. We are a family run business who make mistakes, but we always do our upmost to resolve them as quickly as we possibly can. We apologised for the delay and any minor issues which may have occurred. We are not too sure what more we could have done.

We apologised many times to both you and your husband, however, we did not once receive an apology for how any of our staff were treated or spoken to by yourselves.

Bewertet mit 5 von 5 Sternen

We’re delighted with our new bathrooms

We’re delighted with our new bathrooms, they look fantastic. Hinton & King - Harry, Taylor, Brett & Harley, with Andy doing the electrics - have made an excellent job of the installation. Thanks to Leonie in the showroom for the initial design and her patience with our tweaking and to Steve for sorting out the shower options.

6. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Wonderful Bathroom from a Wonderful Company

We would thoroughly recommend Worcester City Bathrooms and their excellent team of installers headed by Grant Hemmings.

At the start of the process, Leonie went through all the equipment required outlining the features, colours and cost. Once the initial outline was made a start date was given. During the process Leonie was on hand for all our queries. She was a joy to work with, and was constantly both personal and professional.

During the process Keeley kept us up-to-date with information about equipment etc and was able to help us when required. She was always available to contact, and was super quick to respond and help us out.

With regards to installation, we cannot express our gratitude to Grant and his team, Paul and Ben who worked 120% to get things right due to the excessive extra work that was involved. The work itself is of exceptional quality and we are very grateful for their endurance until the end of the project.
On a personal note, it was a pleasure to welcome all three of them into our home. They’re exceptionally hard workers, as well as being top lads too.

Everyone involved has been wonderful throughout, and we cannot recommend them highly enough!

Thank you all so much

26. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic!!!

Fantastic service from WCB throughout the whole process of our new bathroom. Leonie made choosing our bathroom very easy and explained everything to us. The products are of very high quality and we are extremely pleased!
Big thank you to Brett, Taylor, Harley and Harry at Hinton & King for the outstanding fitting service and professionalism. Every day the house was clean and tidy! We love our new bathroom! Thank you all so much. Highly recommend.

31. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly recommended

It was very straightforward and professional. The planning in the showroom was helped by Leonie and the fitting worked really well with Rhys and Daryl, according to the schedule.
All together exactly as we hoped and the final result was excellent.

6. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

1920's bathroom reborn!!!!…

My late Victorian house was in need of an upgrade, it still had the original 1920's cast iron bath and wash basin.
WCB project managed the whole endeavour ; from surveys, planning , product selection and installation.
Any queries I had where answered promptly and professionally .
My installer , Martin of M.A.B property services did a wonderful install, having to cope with the removal of a hidden chimney breast and a very heavy bath.
Thank you WCB and Martin for your professionalism and hard work, I highly recommend you.

22. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Really happy with our bathroom

We are really happy with our new bathroom. Worcester City Bathrooms were very patient and knowledgeable talking us through the options available. Chris our fitter was polite, reliable, and always worked to a very high standard, communicating well with us to explain what he was doing. It did take a bit longer than we expected, but the end result was well worth it.

8. März 2024
Bewertung ohne vorherige Einladung
Worcester City Bathrooms-Logo

Antwort von Worcester City Bathrooms

Thank you for taking time to write us a review. We are so pleased to hear you're happy with your new bathroom.

Apologies for it taking a little longer than expected!

Thank you again for utilizing our services.

Bewertet mit 5 von 5 Sternen

We are very happy with our new…

We are very happy with our new bathroom. The process of choosing things and getting a plan was made very straightforward and the work started bang on schedule. All the work was done to a high standard and looks great. We had a complete strip back to redo everything and rearrange the fittings. It has made our old cramped and dated bathroom into a fabulous haven. Many thanks to everyone at WCB and Hinton & King for their professionalism and hard work, especially Brett and Taylor.

6. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Real attention to detail from worcester…

Real attention to detail from worcester city bathrooms, from start to finish, with the support on design and the quality products, we have now got an exceptional new bathroom that looks fantastic, Martin did a top job of installation and went above and beyond to give us what we wanted 👍

23. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Quality.

This is the second time we have used WCB. Quality products and a great service. We were also lucky enough to have Darren Dunn fit our en-suite. This is the second time Darren has fitted a bathroom for us. He’s always the model professional who I would highly recommend.

8. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Service from design and…

Excellent Service from design and specification through to fitting . Leonie provided first class guidance and recommendations throughout the project for our two bathrooms. Rhys and Darrell the fitters were equally excellent and made the installation process smooth and efficient. I will thoroughly recommend and repurchase based on this great experience.

20. November 2023
Bewertung ohne vorherige Einladung
Worcester City Bathrooms-Logo

Antwort von Worcester City Bathrooms

Thank you for your kind 5-Star Review. We are so pleased to hear you're happy with your new ensuite and bathroom!

WCB

Bewertet mit 5 von 5 Sternen

Great experience!

Worcester City Bathrooms we're great from start to finish, professional & helpful throughout.

8. September 2023
Bewertung ohne vorherige Einladung
Worcester City Bathrooms-Logo

Antwort von Worcester City Bathrooms

Thank you for your 5-Star Review!

Bewertet mit 5 von 5 Sternen

Very professional and knowledgeable…

Very professional and knowledgeable company from choosing our bathroom and En-suite, with Worcester City Bathrooms through to CJC Property Services who fitted both rooms. Friendly, approachable, helpful, reliable and efficient. Very pleased, and most grateful thankyou.

29. September 2023
Bewertung ohne vorherige Einladung
Worcester City Bathrooms-Logo

Antwort von Worcester City Bathrooms

Thank you for your 5-Star Review and kind comments.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr