It isn't the first time I buy their acoustic panels. They are great quality but unfortunately this time all 6 panels arrived damaged. I appreciate that it is the delivery company's mistake but since t... Mehr ansehen
Standort
Standort wechselnOakwood Hill Industrial Estate, IG10 3TZ Loughton, England, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Exceptional quality. Outstanding service. They have thought of everything with regards to accessories. We cut down and fitted ourselves and it couldn’t haven gone smoother. Lights look amazing too. Th... Mehr ansehen
Unternehmen hat geantwortet
WoodUpp offers excellent products. They may not be the cheapest option on the market, but the quality is something you can both see and feel. The materials are well made, the finish is superb, and the... Mehr ansehen
Unternehmen hat geantwortet
Good quality product, ordered after receiving a sample. Not yet put on the wall. Easy to order online. Well packaged, arrived on time. The panels are heavy so beware when lifting them.
Unternehmen hat geantwortet
Unternehmensdetails
Über WoodUpp - United Kingdom
Vom Unternehmen geschrieben
At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
Designed to Make People Feel Good
Vom Unternehmen geschrieben
- At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.
Kontaktinformationen
Oakwood Hill Industrial Estate, IG10 3TZ, Loughton, England, Vereinigtes Königreich
- +44 208 089 9996
4.6
Hervorragend
201 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 93 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Acoustic Panels, Shelves and Picture Hooks
Speed of delivery, bought panels and accessories and very pleased with the quality of all products. Customer service very helpful
23. Februar 2026
Antwort von WoodUpp - United Kingdom
Thank you very much for your kind review.
We’re delighted to hear that you were pleased with the speed of delivery and the quality of both the panels and accessories. It’s also great to know that our customer service team was able to help.
We really appreciate you taking the time to share your experience and hope you enjoy your new panels.
Genius ideas for wall panels
The items this company have come up with to use on your wall panels are absolutely genius they are so easy to use and can be moved. They have a great range of items to choose from and are fantastic quality. I highly recommend them. My order was delivered in a day.
17. Februar 2026
Antwort von WoodUpp - United Kingdom
Thank you so much for your wonderful review! We’re absolutely delighted to hear how much you love the wall panel items and found them easy to use and flexible to move around — that’s exactly what we designed them for.
It’s also great to know you were happy with the quality, our product range, and the speedy delivery. Your recommendation truly means a lot to our whole team.
Thanks again for taking the time to share your experience — we really appreciate your support! 😊
So, I didn’t discover WoodUpp until after fitting other branded wall panels….
I must admit, I was a little worried about ordering something not specifically designed for the wall panels I had already fitted, but took a chance. The items arrived promptly and well packaged and fit fairly well on my non WoodUpp panels. It made me order more and start exploring the site more. Now I have inspiration for my next project!
11. Februar 2026
Antwort von WoodUpp - United Kingdom
Thank you so much for your lovely review 😊
We completely understand the hesitation as our accessories don't fit on panels from many another brands, so we’re really pleased they did work for you 🙂
It’s also great to know that this has inspired you to explore more of our range and start planning your next project — we’d love to see what you create.
Thanks again for taking the time to share your experience.
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Fantastic customer service from Wood Up. Unfortunately the delivery company made a mistake with my order, but the team at Wood Up went above and beyond to sort it out and made sure I still received my delivery last minute. They were incredibly helpful, responsive and genuinely cared about resolving the issue. Really impressed with the service and would definitely recommend them.
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von WoodUpp - United Kingdom
Thank you for your kind review.
We're really sorry for the issue caused by the courier, but we're very glad to hear that our team was able to step in and get everything sorted for you in time. Providing responsive support and making sure our customers receive their orders as expected is very important to us, so it’s great to know this came through in your experience.
We really appreciate you taking the time to share your feedback and recommendation.
Excellent Service. You get what you pay for.
Had some initial issues with emails not being received, but once I phoned them, the service has been excellent. They really went the extra mile to get my order dispatched the same day, and it turned up at lunchtime the following day. They are not the cheapest boards out there, but having spent a week comparing samples from various manufacturers and wholesalers, I'm convinced you get what you pay for. I'd certainly use WoodUpp again.
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von WoodUpp - United Kingdom
Thank you for your review and for your patience while we resolved the initial email issue.
I’m really glad to hear that once we connected by phone, the team was able to get everything sorted quickly and arrange same-day dispatch for you. It’s great to know the panels arrived the following day and that you were happy with the quality after comparing samples.
We really appreciate you taking the time to share your experience, and we’re pleased to hear you’d choose WoodUpp again.
Post purchase communication was a bit…
Post purchase communication was a bit chaotic, probably due to the launch of the new products, but it was all sorted in the end. The embrace room dividers are great. I would definitely recommend the company.
9. Februar 2026
Antwort von WoodUpp - United Kingdom
Thank you for your review and for your patience during the launch. We really appreciate your understanding — you’re right that the launch of our new products created a particularly busy period for the team, but we’re glad everything was resolved in the end.
It’s great to hear that you’re happy with your Embrace room dividers, and we’re very grateful for your recommendation. If you ever need any help with your system or have questions in the future, please don’t hesitate to get in touch.
Quality product
Really great quality. So good that it was very heavy for me to install by myself but two tradespeople did in a few hours. I love the colour of the wood and the felt, it made my living room looks cozy and stylish.
10. Februar 2026
Antwort von WoodUpp - United Kingdom
Thank you for your wonderful review! 😊
We’re pleased to hear that you’re happy with the quality of the panels and that you love the colour of the wood and felt. It’s also great to know they’ve helped make your living room feel cosy and stylish.
Our panels can be a little heavy, so having an extra pair of hands definitely helps with installation. We’re glad to hear it all came together in just a few hours and that you’re enjoying the finished result!
Great product
Easy to order. When I telephoned they were helpful. Came quickly. Great product
9. Februar 2026
Antwort von WoodUpp - United Kingdom
Thank you for your kind review! 😊
We’re really pleased to hear that you found the ordering process easy and that our team was helpful when you called. It’s also great to know your order arrived quickly and that you’re happy with the product.
We really appreciate you taking the time to share your feedback!
Great experience with WoodUpp
Great experience with WoodUpp. The panels are high quality and look fantastic once installed. I added LED backlighting to the slats and the final result looks amazing — it really transformed the whole space and gives a very modern, warm atmosphere in the room.
Everything arrived well packaged and exactly as described. Installation was straightforward and the panels feel very solid and well made. Definitely recommend WoodUpp if you're looking to create a stylish feature wall.
6. Februar 2026
Antwort von WoodUpp - United Kingdom
Thank you for the fantastic review!
We're delighted to hear you had a great experience and that you're happy with the quality of the panels. Adding LED backlighting behind the slats sounds like a brilliant touch — it’s great to hear the finished result has created such a modern and warm atmosphere in your space.
Your recommendation really means a lot to us.
Thanks again for choosing WoodUpp and for sharing your experience!
Great product
Ordering was easy and the delivery came quicker than expected.
Fitting the panels took a bit of time, mostly due to the amount of cuts we had to make and the walls being out of plumb.
However we are really pleased with the finished wall and the accessories were very easy to fit, the room feels transformed, visually and acoustically.
5. Februar 2026
Antwort von WoodUpp - United Kingdom
Thank you for taking the time to leave such a great review!
We're really pleased to hear that ordering was straightforward and that your delivery arrived quicker than expected. It’s also great to know that despite the extra time needed for cutting and working with walls that were out of plumb, you’re happy with the final result.
We’re especially glad the accessories were easy to install and that the panels have transformed the room both visually and acoustically — that’s exactly what we love to hear.
Thank you again for your feedback and for choosing us for your project!
Good concept
Bought the WoodUp tv and long shelf systems for our acoustic panels. The shelf fixings couldn't be simpler. But the TV setup template showed a layout for the fixings for our vesa (200×200) that was incorrect. So we had to adapt making sure we spread the weight of the TV evenly. Once that was sorted, the TV sat neatly on the panels. Would recommend the system.
2. Februar 2026
Antwort von WoodUpp - United Kingdom
Thank you for your detailed review — we really appreciate you taking the time to share your experience.
We’re so pleased to hear that you found the shelf fixings simple to install and that the TV now sits neatly on the panels. That’s great to hear!
We’re sorry to learn that the VESA (200×200) template wasn’t quite right for your setup. Your feedback is incredibly helpful, and we’ll be sure to pass this on to our product team so we can review the guidance and make improvements where needed.
It’s great to know you’d still recommend the system, and we truly appreciate your support. If you ever need anything in the future, we’re here to help.
Antwort von WoodUpp - United Kingdom
Thank you for your review.
We’re delighted to hear that you’re happy with both the product and the price. Providing great quality at great value is exactly what we strive for.
We really appreciate your support and your feedback — thank you for choosing us!
Antwort von WoodUpp - United Kingdom
Thank you for your review!
We’re so pleased to hear you were happy with your sample. If you have any questions or need any further information, we’re always here to help.
Thanks again for taking the time to share your feedback!
Antwort von WoodUpp - United Kingdom
Thank you so much for your lovely review!
We’re delighted to hear that you found the product easy to put up and that our communication met your expectations. Providing a smooth experience from start to finish is really important to us.
We truly appreciate your feedback and your support — it means a lot! 😊
We only requsted a couple of samples …
We only requsted a couple of samples and decided not to go with the product.
Site was easy to use and delivery was spot on
2. Februar 2026
Antwort von WoodUpp - United Kingdom
Thank you so much for taking the time to leave a review.
We’re really pleased to hear that you found the site easy to use and that delivery was spot on — that’s exactly the experience we aim to provide.
We completely understand that sometimes a product isn’t the right fit, but we truly appreciate you giving our samples a try. If you ever need anything in the future, we’d be more than happy to help.
Good but not great
Some wood strips are a bit loose which is making the strip lights loose and unable to stay in place so not thrilled with them to be honest. They look excellent though just more of a faff than expected for the price to sort the little problems out
19. Januar 2026
Antwort von WoodUpp - United Kingdom
We’re really sorry to hear you’ve had some concerns with the panels you purchased from us. That certainly isn’t the experience we want our customers to have.
We’ve sent you an email so we can learn a bit more about what’s happened and see how we can best support you.
We’re very pleased to hear you like how they look, and we’ll do our best to help with the issues you’ve mentioned.
Quick delivery great quality
Quick delivery great quality. Ordered wood panelling from Woodup because of the shelving and mirror, and other products that go with the panels. So glad I did, it's a brilliant system.
29. Januar 2026
Antwort von WoodUpp - United Kingdom
Thank you for your great review.
We’re really pleased to hear you’re happy with the quality of the panels and the quick delivery. It’s lovely to know the full system — including the shelving and mirror — worked well for you and that you’re enjoying how everything fits together.
If you ever need any help or advice with additional accessories or future projects, please feel free to get in touch.
Great product from Wood Upp
Great product and excellent customer service. Always replied quickly with any questions asked. Delivery good. Would recommend this company and will use them again in the future
26. Januar 2026
Antwort von WoodUpp - United Kingdom
Thank you very much for your kind review.
We’re delighted to hear you’re happy with the product and that our team was able to respond quickly to your questions. It’s also great to know the delivery went smoothly.
We really appreciate your recommendation and look forward to helping you again in the future.
A well made product
A well made product. They are more expensive than other brands but I feel of a better quality. The items were packaged well and good delivery service. I’m looking forward to adding some of the accessories to the wall too.
26. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von WoodUpp - United Kingdom
Thank you for your review.
We’re really pleased to hear you’re happy with the quality of the panels and that everything arrived well packaged and delivered smoothly. We aim to ensure the product and overall experience justify the investment, so it’s great to know that came across.
We hope you enjoy adding the accessories to your wall as well, and if you need any advice when you come to install them, please feel free to get in touch — we’ll be happy to help.
Antwort von WoodUpp - United Kingdom
Thank you for your review.
We’re really glad to hear you’re pleased with the quality of the panels — we put a lot of care into the materials and finish, so it’s great to know it stands out.
If you ever need any help or advice, we’re always here to help.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.